22
Troubleshooting
Issue
Crackling noise,
static, interference
No sound
or low volume
Not charging
Won’t pair
Won’t connect
Won’t control
calls/media
players
Resolution
Make sure you are within range of your Bluetooth-enabled
device
Bluetooth devices are susceptible to interference from other
Bluetooth devices, microwave ovens, power stations and
transmission lines, Direct Satellite Service (DSS), and wireless
devices operating on the 2.4 GHz band. Eliminate as many
potential sources of interference as possible while using your
Bluetooth headphones.
Adjust the volume on your headset and device as both control
the sound
If using a wall charger, make sure it is plugged in to a powered
outlet. When charging from a computer, make sure the
computer is on and the USB port is powered. If you are using a
car USB port, make sure the car is on. The charging LED is not
visible from all angles; make sure you look at the LED area
from different angles.
Make sure the Venture is in pairing mode as indicated by red
and blue LEDs flashing in an alternating manner. Make sure
Bluetooth on your device is turned on and your device is within
range.
Make sure your Venture is powered on, Bluetooth is enabled
on your device, and it is within range. Make sure your device
is not connected to any other Bluetooth headsets. Make sure
the Venture is not connected to another device. If connecting
still fails, power off your Venture and turn it back on.
If problems persist, delete the device “AF52” and pair the
Venture again.
The Venture headset is compatible with many Bluetooth
versions, however not all versions of Bluetooth support these
functions, and functionality is dependent upon the operating
system of the device. Some functions, such as “Rejecting a
call”
，
“Redialing” or “Voice dialing” are only available if
supported by your mobile device. Please check the device
manual for further information.
