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Telephone:
1300 884 987
Internet: www.medion.com.au
After Sales Support
Repair and Refurbished Goods
or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on a
mobile telephone, songs stored on a portable media player, games saved on a
games console or files stored on a USB memory stick) during the process of repair,
some or all of your stored data may be lost. We recommend you save this data
elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them
with refurbished goods of the same type or use refurbished parts in the repair
process.
Please be assured though, refurbished parts or replacements are only used where
they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate
your complaint. Please telephone us on 1300 884 987 or write to us at:
MEDION Australia Pty Ltd
St. Leonards, NSW 2065
Australia
MEDION Help Desk 1300 884 987
(Operating Hours: Mon-Fri 8:30AM to 6:00PM EST)
Email: [email protected]
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