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16. Troubleshooting
Problem
Possible cause
Solution
The sports watch will
not start.
The battery is not
charged.
Charge the sports watch.
No/incorrect heart
rate measurement
The sensor surfaces are
dirty.
The strap is too loose
around the wrist.
Clean the sensor surfaces.
Make sure that the strap
is not fastened too loosely
around your wrist.
Data transfer
between the
sports watch and
smartphone/tablet
PC is faulty.
No Bluetooth
connection
Perform the Bluetooth
pairing again.
If necessary, uninstall the
MEDION® Fitness app
and then reinstall it with
subsequent Bluetooth
pairing.
Implausible route
GPS has not been
enabled.
Enable the GPS function
before starting the activity
recording.
It is taking a very long
time to establish the
GPS connection.
This is because it is it first
time contact is being
established between the
sports watch and the
satellites.
Wait a few minutes until
the sports watch has
established contact with
the satellite.
The calculation of
calories burned is
incorrect/implausible.
Your personal data has
been stored incorrectly.
Check your entries for
gender, age, weight and
height.
Summary of Contents for LIFE S2400
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