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15
D
O YOU REQUIRE ADDITIONAL SUPPORT
?
If the suggestions in the previous section have not solved
your problem, please contact the hotline. We will try and help
you over the telephone. However, before you contact your
nearest MEDION Technology Centre, please have the follow-
ing information available:
-
How is your computer configured?
-
What additional peripherals do you use?
-
What messages, if any, appear on your screen?
-
What software were you using when the error occurred?
-
What steps have you already undertaken to solve the
problem?
-
If you have already been given a customer number,
please have this available.
For fast answers to common questions, visit us online at
www.medion.com.
You can find FAQs and Knowledge Base
articles, or email customer support.
You can also reach us at our toll-free telephone number:
1-866-633-4660
