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14
1.
Go to
Start->Run
and type
msconfig
in the Open:
box.
2.
On the General tab, uncheck all items listed under
Se-
lective startup
(make sure that
Selective startup
is selected).
3.
Hit
apply
and
OK
and restart Windows. This starts
Windows with only the basics running; Insures noth-
ing will interfere with ScanDisk and Defragmenter.
4.
Run ScanDisk and Defrag.
5.
Go to
Start->Run
and type
msconfig
in the Open:
box. Select Normal Startup.
6.
Restart Windows.
T
ROUBLESHOOTING
PROBLEM: Windows stops responding when I disconnect the
external hard drive.
ANSWER: This may occur because Windows is trying to ac-
cess a file that is on external hard drvie. Make sure that none
of the files on the disk are open when you unplug the drive.
Be sure to stop the drive before disconnecting the power or
adapter cable to prevent any data loss.
PROBLEM: The drive is not recognized by my computer.
ANSWER: Restart your computer.
PROBLEM: The hard drive does not seem to have as much
storage capacity as I allocated.
ANSWER: Check that your operating system and file system
support the desired amount.
PROBLEM: ScanDisk reports an unrecoverable error.
ANSWER: The Scandisk program tests drives for errors. If
ScanDisk finds a problem and is unable to fix it, there may
be a problem with the hard disk
