Customer Service
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The display is too light or too dark:
Check whether the video output level of the computer agrees with the technical data of the monitor.
Select automatic control, to optimise the settings for brightness and contrast. The display unit should show
a text page (e.g. Explorer, Word, etc.) for its optimisation.
The image flutters:
Check whether the operational voltage agrees with the technical data of the monitor.
Select automatic control, to optimise the settings for the synchronisation of pixels and phases. The display
unit should show a text page (e.g. Explorer, Word, etc.) for its optimisation.
Driver information
No driver installation is necessary for the functioning of your monitor.
You will be able to download the driver program file from the internet website listed below if the operating system
nevertheless requests the installation of a monitor driver.
The installation of a driver can differ according to the operating system. Follow the specific instructions for your
operating system.
www.medion.com
Do you need further support?
Please contact us if the suggestions in the above sections have not solved your problem. It would help us very
much if you make the following information available to us:
What is your computer's configuration?
What peripheral devices are you using?
What messages appear on the monitor?
What software were you using when the fault arose?
What steps have you already taken to solve the problem?
Give us your customer number if you have already received one.
