54 of 62
Telephone:
1300 884 987
Internet: www.medion.com.au
After Sales Support
19.3. Do You Need More Help?
You’ve checked through the suggestions in the previous section and you’re still
having problems with your device? Then call our hotline or contact us at
[email protected]. We’ll be glad to help you.
Before contacting your technology centre, however, prepare the following
information:
•
Have you made any upgrades or modifications to the initial configuration?
•
What peripheral devices do you use?
•
What messages, if any, appear?
•
What software were you using when the problem occurred?
•
What steps have you already taken to try and rectify the problem?
19.4. Driver Support
The system has been thoroughly and successfully tested with the installed drivers
in our test laboratory. It is normal in the computer sector, however, for the drivers to
need updating from time to time. This is because there may be compatibility
problems with other components (programs, devices) which have not yet been
tested. You can find current drivers on the Internet at the following address:
http://www.medion.com
Please use the service address for the country where the device was purchased.
8320 PC Win8 Aldi AUS Final Content MSN 2005 4011 rev1.indd 54
8320 PC Win8 Aldi AUS Final Content MSN 2005 4011 rev1.indd 54
09.01.2013 09:18:43
09.01.2013 09:18:43
