MobileAlert Device User’s Guide / Customer Support 1-800-788-6218
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2.
Test Your System
To Test the MobileAlert Device, push the Emergency button
ONCE
and
hold for two (2) seconds until the red light around the emergency button
lights up. The MobileAlert Device will sound several beeps, then there will
be a brief silence before an operator comes over the unit to talk to you.
Wait for emergency operator to ask if you are OK.
IMPORTANT: You must tell the operator you are testing and you are OK.
Ask the operator if they have a current GPS location on you. If the
operator does not have a current GPS location, please call Customer
Service at 1-800-788-6218.
Go back inside and place the MobileAlert Device back in the cradle. Now
Test your Wrist Button or Neck Pendant by pressing and holding down for
two seconds.
Only press the button once
(the red light above the button
will come on when pressed). The MobileAlert Device will again sound
several beeps before the operator asks if you are OK.
IMPORTANT: You must tell the operator you are testing and you are OK.
3.
Final Step
Your Account is now Successfully Activated and Tested.
The MobileAlert Device has a GPS receiver that works best when it has an unobstructed view to
the sky. Therefore, the best place to keep the MobileAlert Device and Cradle is near a window.
Please make sure to return your completed paperwork within 7 days.
It is important that you test your system once a month.
