Page
87
Troubleshooting
Problem
Possible Cause
Solution
Can not turn on the
power of Digital Video
Camera.
1. Batteries are not
inserted correctly.
2. Batteries are
exhausted.
1. Please insert
batteries correctly.
2. Replace the
batteries.
Camera shutdown
suddenly.
1. Power saving
mode already
activated.
2. Battery exhausted.
1. Please turn on the
power again.
2. Replace the
batteries.
Pictures are not
stored in the memory.
Power off before
storing the images.
Please change to new
batteries when the
battery indicator turns
to red color.
Camera shutdown
when using Self-timer
shooting picture.
Batteries in camera
are exhausted.
Change new
batteries.
Images are out of
focus
Object exceeds the
range of focus.
Please take the
picture within the
focusing range and
select normal.
Unable to use the
external memory
card.
1. Memory card is
Protected.
2. Memory card
contains non-DCF
images taken by
other cameras.
1. Unlock the memory
card.
2. Reformat the
memory card.
Please make sure
to backup the file
before reformatting
memory card.