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SONNET 2

Troubleshooting

In case you encounter any minor technical problems, such as an 
interruption in sound, carefully follow these steps to identify possible 
causes and solutions:

1.  Change the batteries of your SONNET 2. If that does not solve 

the problem, go to 2.

2.  Disassemble your SONNET 2 into five parts: control unit, battery 

pack frame, battery pack cover, DL-Coil cable, and DL-Coil.  
Do not disassemble the DL-Coil.

3.  Check each part for dirt or signs of damage. Gently clean any 

audio processor parts that are dirty and wipe dry any parts 
that are wet (see instructions on page 31). If any parts appear 
damaged, contact your CI centre for assistance. 

4.  Reassemble SONNET 2. If your audio processor is still not 

working, go to 5. 

34

Summary of Contents for SONNET 2

Page 1: ...SONNET 2 Quick Guide AW37283_1 0 English CI and EAS Audio Processor...

Page 2: ...stem 24 Flight Mode 25 Battery Overview 26 Processor Indicator Light 27 DL Coil Indicator Light 30 Care and Maintenance 32 Troubleshooting 34 The SONNET 2 Quick Guide contains easy to use instructions...

Page 3: ...AS Audio Processor DL Coil Processor Indicator Light DL Coil Cable Earhook Pin Air Inlets DL Coil Indicator Light EAS Earhook Battery Pack Microphone Cover Control Unit CI Earhook Battery Pack Cover L...

Page 4: ...With Rechargeable Batteries Click To remove press the tip of the release lever Attach the rechargeable battery adapter to the control unit 1 Note the mechanism that secures the rechargeable battery a...

Page 5: ...k Insert the rechargeable battery at an angle The side with the higher lip should be facing towards the earhook 2 Gently press the rechargeable battery back into the adapter until it clicks into place...

Page 6: ...ke sure that the battery pack cover lock is in the unlocked position Slide the battery pack cover over the rechargeable battery adapter Your SONNET 2 is now switched on 5 Be careful not to use too muc...

Page 7: ...e with your SONNET 2 see the Battery Overview on page 25 To remove the rechargeable battery simply reverse steps 3 and 2 The rechargeable battery adapter does not need to be removed when changing the...

Page 8: ...sembling SONNET 2 With Disposable Batteries To remove press the tip of the release lever Click Note the mechanism that secures the control unit to the frame Attach the battery pack frame to the contro...

Page 9: ...o the control unit 2 Insert the batteries with the positive poles facing out Make sure the battery pack cover lock is in the unlocked position Slide the battery pack cover over the battery pack frame...

Page 10: ...SONNET 2 Changing the Coil Cover DL Coil Cover DL Coil Cable DL Coil Magnet DL Coil Indicator Light DL Coil Base 8...

Page 11: ...p Insert your fingernail or the plastic screwdriver into the front of the DL Coil cover and slide around the base to gently detach it 1 Insert the coil cable into the base 2 Place the new cover over t...

Page 12: ...earhook pin by pushing it out with the supplied pin removal tool 1 Attach new earhook and lock into place with the earhook pin 3 Remove the earhook by gently pushing it down 2 If you have a SONNET 2 E...

Page 13: ...f the microphone cover 1 Place the new cover over the control unit 3 Starting at the earhook end press down until the cover snaps into place 4 Gently lever the cover away from the control unit 2 The c...

Page 14: ...he water activities you love For more details and instructions for how to attach WaterWear check out our online support at www medel com WaterWear WaterWear makes your processor completely waterproof...

Page 15: ...SONNET 2 Attaching BabyWear 28cm DL Coil Cable Earhook Cover Attachment Clip 13...

Page 16: ...over the battery pack cover with the small cable ring to the back 1 Slide the end of the 28cm coil cable through the ring in the attachment clip 2 Plug the coil cable into SONNET 2 3 All steps must be...

Page 17: ...Slide the battery pack cover over the battery pack Lock into place by turning the lock with the plastic screwdriver 4 Replace the earhook with the earhook cover see page 10 5 15...

Page 18: ...SONNET 2 Attaching ActiveWear ActiveWear Battery Pack Connector Attachment Clip ActiveWear Connector Cover ActiveWear Connector Cover Lock 16...

Page 19: ...Locked Unlocked Attach the ActiveWear connector to the control unit 1 Slide the cover over the connector and lock into place 2 17...

Page 20: ...Locked Unlocked Attach any SONNET 2 battery option to the ActiveWear battery pack connector 3 Slide the regular battery pack cover over the battery pack and lock into place 4 18...

Page 21: ...Slide the silicone ring of the attachment clip over the battery pack cover The hole in the attachment clip should snap onto the button on the battery pack connector Attach the clip to clothing 5 19...

Page 22: ...sensitivity to default setting as determined by your audiologist Input Selection Select input from microphone telecoil or a mix of microphone and telecoil AudioLink Activate or deactivate connection w...

Page 23: ...ymbol will be displayed on the screen Changing the Battery 1 Using a coin turn the battery compartment cover until it points to the symbol 2 Carefully remove the cover making sure the black silicone r...

Page 24: ...My Processor function Support other users such as a child with their SONNET 2 Keep track of your usage by checking the statistics of your SONNET 2 The AudioKey app can be used to control your SONNET...

Page 25: ...und from your TV Use AudioLink as a remote microphone for better hearing in challenging environments AudioLink is a pocket sized universal connectivity device that can be used to wirelessly stream pho...

Page 26: ...wherever you are For more details about Bluetooth neckloops digital wireless systems telecoils and direct audio input see our SONNET 2 online support section at medel com support SONNET 2 Connect to w...

Page 27: ...ht Mode 1 Switch off the audio processor and wait 2 seconds 2 Switch on the audio processor Activating the Flight Mode Switch off the audio processor and wait 2 seconds 1 Switch on the audio processor...

Page 28: ...that can be used with SONNET 2 Maximum battery life Compatible with WaterWear 675 Zinc Air Batteries 60 hours No SONNET Standard Rechargeable Battery 10 hours Yes SONNET Micro Rechargeable Battery 7...

Page 29: ...command has been successfully received Programme Change Programme 1 is selected Programme 2 is selected Programme 3 is selected Programme 4 is selected Status If the optional status light has been act...

Page 30: ...rogrammed or there has been a programming failure Select another setting Temporary error or electronic malfunction 1 Switch SONNET 2 off 2 Switch SONNET 2 on Electronic malfunction or programming fail...

Page 31: ...empty Change the batteries Either minimum or maximum volume or audio sensitivity has been reached Adjust volume or sensitivity if necessary Flight Mode Confirmation Pattern Flight mode successfully a...

Page 32: ...The DL Coil DL Coil Cable and SONNET 2 are working applicable to C40 and C40 implants No Light Signal Problem Solution Your audio processor is not working 1 Change the batteries If that does not solve...

Page 33: ...e correct implant The DL Coil cable is defective If the DL Coil cable fails the DL Coil will automatically power off after 5 minutes 1 Replace the DL Coil cable 2 Reposition the DL Coil over the impla...

Page 34: ...cleaning small parts such as the battery contacts and microphone covers Battery Contacts Inspect the battery contacts regularly clean and dry them as necessary To clean them use a cotton swab and a s...

Page 35: ...ht especially inside a vehicle Do not expose your audio processor to extreme temperatures Drying Use the drying kit every night to allow SONNET 2 to dry out completely Disposable batteries may remain...

Page 36: ...2 2 Disassemble your SONNET 2 into five parts control unit battery pack frame battery pack cover DL Coil cable and DL Coil Do not disassemble the DL Coil 3 Check each part for dirt or signs of damage...

Page 37: ...r Echo should flicker in the rhythm of your voice If it does not flicker go to 7 7 Adjust the volume setting on your FineTuner Echo If the green light still does not flicker go to 8 8 Replace the DL C...

Page 38: ...Notes 36...

Page 39: ......

Page 40: ...l com MED EL Elektromedizinische Ger te GmbH F rstenweg 77a 6020 Innsbruck Austria office medel com medel com MED EL Elektromedizinische Ger te GmbH F rstenweg 77a 6020 Innsbruck Austria office medel...

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