www.marketdirect.com.au
Ph: 1300 494 494
33
Warranty Statement
These Warranty Terms form part of the contract between you and Market Direct Group Pty Ltd (ACN 115 038 483)
(“we” or “us”) for the purchase of your new Off-road Caravan or Camper Trailer. Please read these Warranty Terms
carefully. Should you have any questions relating to this Warranty, then please contact us.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
1.
VALIDITY OF CLAIMS
a)
Claims under this Warranty may only be made by the original purchaser of the item in question. This Warranty
commences on the original date of purchase and expires 12 months after that date, except with regard to the
structural integrity of the draw-bar and chassis, for which this Warranty shall continue for the entire
operational life of the Camper or Caravan.
b)
This Warranty only applies to items sold as “new” and does not extend to any items sold via auction, or labelled
“factory seconds”, “ex-demonstration” or “damaged”, unless specifically stated otherwise by us in writing.
(Please see further on this page for more information).
c)
This Warranty is an agreement between us and you personally and is not transferable under any
circumstances. If an item is sold to a third party by the original purchaser, then this Warranty is terminated
immediately for that item, and the original purchaser shall make no claims or be eligible for any claims on behalf
of the new owner.
d)
This Warranty does not apply to new products purchased from us and then used in hire schemes or as rentals.
Hiring or renting your products to third parties may negatively affect your ability to make claims for those
products under any other warranties as may apply.
e)
This Warranty does not cover damage due to unauthorised modifications, misuse, abuse, incorrect assembly,
improper or irregular maintenance, or accident or collision. Without limiting the generality of this clause, some
examples of circumstances that may cause damage not covered by warranty include:
•
Failing to have your caravan or camper serviced at the frequency indicated in the manual for that product, or to
perform regular basic maintenance as indicated in the manual;
•
Taking your caravan or camper through any environment or over any surface which the manual for that
product indicates the product was not designed for. As an example, if you partially submerge the caravan, you
will not be able to claim for resulting water damage;
•
The expected operational lifespan of your caravan assumes use as a holiday home, not as a primary residence. If
you use your caravan as a primary residence, you will not be able to claim for the increased rate of wear and
tear; and
•
Exceeding the load limits for your caravan or camper will cause strain on parts of the vehicle. The advertised
load limits are for a load distributed roughly evenly across the caravan, and you may overload the caravan at
lesser weights if the weight is disproportionately placed in one part of the caravan. You may not be able to claim
for any failure or resulting damage caused or contributed to by such overloading.
