6
1-WARNINGS AND WARRANTY CONDITIONS
•
If a “verification” mode is provided in the menu, set this function during the readings to ensure that no temperature modulation
occurs due to an incorrect setting of the operating parameters.
•
Lastly, strictly comply with the sampling points specified in the regulations in terms of emissions as well as temperature
WARRANTY CONDITIONS
The firm covers the product,
with the exception of the parts prone to normal wear
that are listed below, for a period of
2 (two)
years
from the date of purchase as proved by:
•
a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which the
purchase was made;
•
forwarding of the completed warranty certificate within 8 days of purchase.
Furthermore, in order for the warranty to be valid, the device must be installed and calibrated by qualified personnel, and where necessary,
the user must be issued with a declaration of conformity and correct product operation.
We recommend performing a functional test of the product before completion with the relative finishes, if applicable (claddings, painting
of walls, etc.).
Installations that do not meet the current standards, improper use and lack of maintenance as required by the manufacturer, void the
product warranty.
The warranty is valid on the condition that the instructions and warnings contained in the user and maintenance manual are observed,
and therefore the product is used correctly.
Replacement of the entire system or repair of one of its components does not extend the warranty period, and the original expiry date
remains unchanged.
The warranty covers the replacement or free repair
of parts recognised as being faulty at source due to manufacturing defects.
In the event of a fault, to benefit from the warranty, the customer must keep the warranty certificate and provide it along with the
document given at the time of purchase to the Technical Service Centre.
EXCLUSIONS
The warranty does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
•
Damage caused during transport and/or handling
•
all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the
manufacturer’s instructions (always refer to the installation guide provided with the appliance)
•
incorrect sizing with regard to the use or faults in the installation or failure to implement the necessary measures to ensure proper
execution
•
improper overheating of the equipment, i.e. the use of fuels not conforming to the types and quantities indicated in the provided
instructions
•
further damage caused by incorrect user operations in an attempt to fix the initial fault
•
worsening of the damage caused by the user continuing to operate the appliance even after the fault has been detected
•
in the presence of a boiler, any corrosion, deposits or breakage caused by water flow, condensation, hardness or acidity of the water,
improperly performed descaling treatments, water outage, mud or limescale deposits
•
inefficiency of chimneys, flues or parts of the system affecting the appliance
•
damage due to appliance tampering, weathering, natural disasters, acts of vandalism, electrical discharges, fire, defects of the
electrical and/or hydraulic system.
•
Failure to have yearly stove maintenance performed by an authorised technician or qualified personnel shall render the warranty
void.
The following are also excluded from this warranty:
•
parts subject to normal wear such as gaskets, glass, cladding and cast iron grilles, painted, chrome-plated or gilded parts, handles
and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the firebox.
•
Variations in colour of the painted or ceramic/serpentine parts and crazed ceramics as they are natural characteristics of the material
and product use.
•
masonry work
•
system parts (if included) not supplied by the manufacturer