36
16 - SAFETY DEVICES AND ALARMS
WRITTEN ON THE
DISPLAY
TYPE OF PROBLEM
SOLUTION
A08
FLUE GAS FAN
Faulty smoke fan.
Check that the lower compartment is clean (see the
pages dedicated to stove cleaning) and verify that it is not
obstructed; clean it and cancel the alarm.
If the alarm persists, contact the service centre.
A09
SMOKE TEMPERA-
TURE PROBE
Smoke sensor fault.
Contact an authorised service centre to have the component
checked and, if needed, replace the component.
A11
GEAR REDUCER
Feed screw gear reducer fault.
The component is not working regularly.
Contact an authorised service centre to have the component
checked and, if needed, replace the component.
A13
BOARD TEMP
Electronic board overheating
Wait for the cooling phase to end, cancel the alarm and
reduce pellet loading (SETTINGS MENU - Pellet recipe). If the
alarm persists, contact the service centre. .
A14
ACTIVE SENSOR
Active sensor anomaly
Active Plus sensor operation anomaly. Contact an authorised
service centre to have the component checked and, if needed,
replace the component.
A18
WATER SIC
Water thermostat intervention
Water temperature is too high or thermostat operation
anomaly. If the alarm persists, contact the service centre.
A19
WATER PROBE
Fault with water sensor.
Possible fault in the safety component. Contact an authorised
service centre to have the component checked and, if needed,
replace the component.
A20
AUX PROBE
Auxiliary probe fault
Possible component fault.
Check that the probe inserted in the system respects the
characteristics specified in the instructions (see external
probe).
Contact an authorised service centre to have the component
checked and, if needed, replace the component.
Exiting the alarm conditions
NEVER open the appliance door whilst the stove is either in the initial startup or on its shut down cycle, pellets will
still be smoldering or therefore volatiles may be present.
ATTENTION!
If during operation or initial ignition you encounter smoke spillage in to the room from the appliance or the flue
then please switch off the appliance, ventilate the room and contact the installation / service engineer immediately.
