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IM 934-2 Applied PDAA/PDHA / Page 42 of 44

Troubleshooting

These items should be checked by a qualified service technician only.

 

Trouble 

Cause 

Cure

1.   Blowers won’t operate on cool

2.   Blowers operate on cool but compressor 
 

does not start

3.   Blowers  run  on  cool  and  compressor  starts  but  stops 

after a short interval.

4. 

Blowers run on cool and compressor starts and runs, but 

compressor occasionally stops (on overload device).

5.  Compressor starts and runs on cool but

 

blowers do not run.

6.   Compressor starts and runs on cool, but fan motor starts, 

then stops.

7.   Equipment gives electrical shock.

8.   Insufficient cooling capacity.

a. 

No power

b.   Faulty push-button switch
c.   Loose connections at push-button switch

a.   Thermostat set too high.
b.   Heat valve is open and heat is on.
c.   Low voltage.
d.   Faulty touchpad switch.
e.   Faulty connection at touchpad switch.
f.  

Defective wiring to thermostat.

g.   Loose connections at compressor terminals.
h.   Wiring to compressor terminals defective.
i.  

Loose connections in compressor overload device.

j.   Starting  capacitor  malfunctions  (open  circuited,  short 

circuited or loss of capacity).

k.  Defective  compressor  motor  (short  circuited,  open 

circuited, grounded).

a.   Operation of overload device due to overloading com

-

pressor motor.

a.   Low  voltage  due  to  overload  circuits  within  building  or 

throughout the local power system. Due to varying power 
demands, this condition might exist only at certain times 
during the day or on very hot days.

b.   High voltage due to fluctuations in local power system; 

usually occurs during low load periods of the day

c.   Partial short circuit in compressor motor. Under normal 

loading  a  compressor  with  a  partial  short  circuit  might 

appear to be operating all right; increased condensing 

air temperature might then cause a short.

a.   Faulty push button switch.

b.   Open circuited blower motor.

c.   Blower rubbing against its housing.
d.   Bearings on blower motor seized.
e.   Loose connection at push-button switch.

a.   Operation of the internally connected overload device 

due to a short circuit in blower motor.

b. 

Windings, rubbing of blower wheel or lack of lubrication 
in blower motor bearings.

a.   Grounded electrical circuit.

a.   Equipment standing too long without being run.

b.   Insufficient airflow through condenser due to: 

 

1)  Dirty condenser. 

 

2)  0bstructed louver on outer cabinet or wall  

 

 

box. 

 

3)  Condenser blower/fan not running. 

 

4)  Condenser blower/fan not up to speed. 

 

5)  Condenser blower/fan slipping on motor  

 

 

shaft. 

 

6)  Recirculation of condenser air.

c.   Insufficient airflow through evaporator due to: 

 

1)  Dirty evaporator. 

 

2)  Ice on evaporator coils.

 

3)  Dirty air filter. 

 

4)  Obstructed discharge grilles.

 

5)  Evaporator blower motor not running. 

 

6)  Evaporator blower motor not up to speed. 

 

7)  Evaporator motor slipping on motor shaft.

d.   Heat load in room exceeds capacity of equipment.
e.   Windows and doors in room are open
f.  

Compressor not pumping, indicated by: 

 

1)  Low wattage. 

 

2)  Condenser not warm, evaporator only 

 

 

partially cool or not at all .

g.   Restricted capillary or strainer. 

 

1 )  Frost on capillary or strainer 

 

2)  Low wattage. 

 

3)  Condenser not warm. 

 

4)  Evaporator partially frosted, only partially cool  

 

or not at all.

a.   Check supply line fusses, circuit breakers, and be sure 

the power is on. Blown fuses would indicate circuit over-
loading, a short circuit, or a ground condition in the circuit 
Voltage  supply  to  the  equipment  should  be  checked. 

Voltage underload must be within 10% of voltage given 

on date plate. 

b.   Replace. 
c  

Tighten. 

a.   Adjust Rotate control knob to “Cooler.” 
b.   Close heat valve.
c.   Check as above. 
d.   Replace. 
e.   Tighten. 
f.  

Replace. 

g.   Tighten. 
h. 

 Replace. 

i.  

Tighten.

 j.   Replace.

k.   * Ship cooling chassis prepaid to nearest McQuay au

-

thorized warranty station.

a.   Check voltage supply. Clean condenser inside and out. 

Check at outside face of condenser for recirculation of 
condenser air. Put air “splitters” in, if missing. Check com-
pressor for short circuit. If defective, ship cooling chassis 

to nearest McOuay authorized warranty station.

a.   Run  separate  electric  line  to  equipment  Consult  local 

power company.

b. 

Consult local power company.

c.   If  confirmed,  ship  cooling  chassis  prepaid  to  nearest 

McOuay authorized warranty station.

a.   Replace. 
b.   Replace. 
c. 

Adjust blower motor or blower wheel position. 

d.   Replace motor
e.   Tighten.

a.   Replace motor

b.   Adjust blower wheel or motor, or replace.

a.  Eliminate ground.

a.   If the air conditioner is allowed to stand for an extended 

length of time without being run on cool, it is possible for 
all the refrigerant to become absorbed in the oil inside the 
compressor and refrigeration circuit. If this should hap-
pen there will be no cooling until the necessary working 

pressures have been established. This will take about 5 

minutes of continuous running.

b.

 

1)  Clean.

 

2)  Remove obstructions.

 

3)  Check same as in the case of malfunctioning   

 

condenser air blower.

 

4)  Check for correct voltage. Replace blower motor  

 

if necessary

 

5)  Adjust blower position and tighten setscrews.

 

6)  Correct as in No 3 above.

c. 

 

 

1)  Clean.

 

2)  Turn equipment off to let ice melt (see last    

  two items of No. 9 “Too much cooling,” on page 15.

 

3)  Clean or replace.

 

4)  Remove obstructions.

 

5)  Check as in No.1.

 

6)  Check for correct voltage. 

Replace motor if necessary.

 

7)  Adjust blower wheel position and tighten setscrew

d.   Refer to original load calculations, recalculate heat load.
e.   Close them.

f.   * Ship prepaid to nearest McQuay warranty 

 

station.

g.  * Ship prepaid to nearest McOuay warranty 

 

station.

Summary of Contents for PDAA

Page 1: ...al Installation Maintenance Data IM 934 2 Group PTAC Part Number 668966802 Date October 2009 Applied Packaged Terminal Air Conditioner and Heat Pump Model PDAA PDHA Dual Motor Angled Top Unit 16 x 42...

Page 2: ...rame Brick Wall Construction Type 13 Panel Wall Construction Type 14 15 Attaching Cabinet Wall Sleeve to Subbase 15 Thick Wall Construction Type 16 Attaching Cabinet Wall Sleeve to Subbase 17 Outdoor...

Page 3: ...on the freight bill or carrier s receipt and signed by the carrier s agent Failure to adequately describe such external evidence of loss or damage may result in the carrier s refusal to honor a damag...

Page 4: ...R 265 60 1 w stndy 115 60 1 T 208 208 60 1 Brand Name M McQuay Refrigerant A R 410A Heating Type E Electric Heat H Hydronic A Hydronic w Intermediate Electric Y None PDHA only Electric Heat A 2 5 Kw B...

Page 5: ...g with higher energy efficiencies for lower operating costs Plus McQuay offers a nationwide network for original equipment replacements with local parts and service McQuay Applied Packaged Terminal Ai...

Page 6: ...ubbase extends to front edge of unit when furnished with hydronic heat Hydronic subbase is flush with the front of the cabinet Electric subbase is flush with wall sleeve 2 Subbase side channels are ad...

Page 7: ...e finished wall to accommodate the room cabinet A minimum distance of 3 above the finished floor is required for return air The rough opening should measure 161 4 high x 421 4 wide When using a louver...

Page 8: ...11 2 Leveling Screw 4 Places 17 12 5 21 2 0 to 93 8 43 8 11 2 7 8 5 8 3 Plan Front Elevation Three Front Panels in Place Electrical Junction Box for Main Power Connection Receptacle Req d on 265V Unit...

Page 9: ...le Factory installed when fuse disconnect are furnished As Req d NOTES 1 Side channels are adjustable from 0 93 8 in length by inverting them Side channels are predrilled to allow infinite adjustment...

Page 10: ...outdoor drain kit the sleeve must be flush or beyond the outside finished wall do not recess Install the external drain kit as follows 1 Assemble the drain kit as shown in Figure 11 2 Choose the side...

Page 11: ...s follows 1 Position the extension with standard wall sleeve so proper alignment with drain and mounting holes is achieved 2 Place a bead of caulk around the perimeter of the wall sleeve and another b...

Page 12: ...ll generate condensate during the heating season If it is not desirable for this condensate to exit outdoors from the wall sleeve drain holes install indoor or outdoor drain kits available from your s...

Page 13: ...ter of gravity is 10 254mm from the rear face of the wall sleeve The wall sleeve must be inserted into the wall at least 10 254mm or other support must be employed Support can be from a factory suppli...

Page 14: ...proper seat It is recommended that the louver frame be used for this purpose Figure 16 Frame and brick with electrical subbase Note Standard subbase is available in 3 or 4 76 mm or 102 mm height Leve...

Page 15: ...base 1 Where a subbase is used secure wall sleeve to subbase with clips provided 2 Caulk the wall sleeve to the wall opening on both the inside and outside perimeter Be careful not to plug the weep ho...

Page 16: ...e Secure by anchoring with appropriate fasteners or drill additional holes as required to secure firmly Refer to Anchoring The Wall Sleeve instructions on page 13 CAUTION DO NOT drill holes in the bot...

Page 17: ...actory evaluation If acceptance cannot be determined by the drawing then a sample of the proposed louver must be sent to the factory for testing and certification The sample sent for testing must be a...

Page 18: ...through the louver This enables the installer to keep a firm grasp on the louver when installing from inside the room 4 Angle the louver through the opening at the rear of the wall box then pull the l...

Page 19: ...metal flange at the rear of the wall sleeve rails to allow full insertion of the chassis Figure 28 Chassis Installation Tinnerman Clips Damper Damper Actuator Wall Sleeve Rails See Note 21 Above Wall...

Page 20: ...r OAS Remote T stat T STAT RCWYBG Power supply 24VAC Line voltage input L1 L2 Indoor fan standby voltage L1STB L2STB Control selection LUI T STAT Model selection AC E HP HP E Time delay bypass TEST In...

Page 21: ...gital control shall start with the last settings used prior to power down These settings are saved in a non volatile memory Factory set mode is OFF On Off Triggering Control can be turned On Off via L...

Page 22: ...rmal mode has been resumed Controls Standard Digital Touchpad Control Modes of Operation Cool Mode In Cool Mode the compressor will start if the temperature at the space temperature sensor is 1 F or h...

Page 23: ...il the temperature differential between the room temperature and the set point is less than 2 F This will also occur after a Cold Start or a Mode change from Cool to Cool Dry During this time the fan...

Page 24: ...setting The compressor and outdoor fan will not operate In single motor units the outdoor fan will run along with the indoor fan Set Up Mode To enter the Set Up Mode simultaneously press the Mode Up a...

Page 25: ...arted only if the following conditions are met 1 after the 2 minute delay on break AND 2 the indoor coil reaches 49 F or above and remains there for at least 1 minute OR 3 another Mode is selected The...

Page 26: ...in 3 76mm or 4 102mm height and can be furnished with factory mounted fused disconnect option Modes of Operation Standard Digital Touchpad Control 3 On all 265V models an electrical subbase is require...

Page 27: ...g Condenser Air Free of Obstruction Cycle Continuous Fan if so equipped Other Conditions Found ___________________________________________________________ _____________________________________________...

Page 28: ...onic Controller via the touchpad The user can select with a jumper for the unit to receive commands from a Remote Thermostat Keys and Indicators Labels ON OFF FAN SPEED MODE 8 Push Buttons FAN MODE SL...

Page 29: ...m temperature reaches one degree above the thermostat setpoint Cooling terminates when the room temperature falls two degrees below the setpoint AUTO AUTO Programmable Mode HEAT and COOL icons alterna...

Page 30: ...r is done by pressing Mode button 2 1 Once in the configuration mode the default temperature scale will be displayed as shown below Toggle the temperature scale to degree Celsius by pressing either or...

Page 31: ...rogram the thermostat for each period of the day repeat steps 3 3 through 3 7 Further the thermostat can be programmed for each individual day of the week or use the SimplesetTM feature as described b...

Page 32: ...setpoint even in the dark No batteries required Wall mounted thermostats are available for the PDAA PDHA unit in automatic or manual changeover styles All include a fan switch for constant on operati...

Page 33: ...as the FAN SPEED button on the touchpad and allows user to select the specific speed using only one button Notes The remote must be aimed in a line of sight of the window in the upper right corner on...

Page 34: ...ote mounted thermostats should be wired as shown in Figure 40 Other considerations for this arrangement are as follows Remote Wall Mounted Thermostats 1 When wiring the low voltage plug and receptacle...

Page 35: ...den by the room temperature 3 Jumper Placement to Select Controller Type A Place jumper across LUI to select unit mounted touchpad Local User Interface B Place jumper across secondary SEC to select se...

Page 36: ...r OFM Outdoor Fan Motor OCS Outdoor Coil Sensor OAS Outdoor Air Sensor ICS Indoor Coil Sensor IAS Indoor Air Sensor LUI Local User Interface REV Reversing Valve EHC Eletric Heat Contactor 1 Jumper Pla...

Page 37: ...only with the premium control board For the latest drawing version refer to the wiring diagram located on the inside of the controls access panel of the unit Wire Color Voltage WH 120V RD 208V OR 240V...

Page 38: ...th the premium control board For the latest drawing version refer to the wiring diagram located on the inside of the controls access panel of the unit Wire Color Voltage WH 120V RD 208V OR 240V BN 277...

Page 39: ...to last With proper care the unit should provide uninterrupted service for many years Scheduled maintenance of this equipment as described below is the key to the equipment s longevity A Air filters...

Page 40: ...me incremental conditioners are purchased owners arrange for a small stock of replacement parts Where an owner carries such a stock immediate replacement of defective parts is possible The defective p...

Page 41: ...bove 50 F Lo Low Room Temperature Indoor air temperature is 5 degrees below minimum setpoint limit LA Low Ambient Lockout Outdoor air temperature is below 25 F Fault and Protection Codes for Applied P...

Page 42: ...r 4 Obstructed discharge grilles 5 Evaporator blower motor not running 6 Evaporator blower motor not up to speed 7 Evaporator motor slipping on motor shaft d Heat load in room exceeds capacity of equi...

Page 43: ...s d Noise will disappear after equipment runs awhile e Make necessary adjustments to components f Check for proper adjustment Apply silicone oil or grease to gap between solenoid and armature g Tighte...

Page 44: ...ow that you have made an investment in modern efficient McQuay equipment its care should be a high priority For training information on all McQuay HVAC products please visit us at www mcquay com and c...

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