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06

What do the lights mean?

Green

State

Green light gives a single 

flash every 3 seconds

Green light gives a double 

flash every 3 seconds

The device has a stable GSM 
signal but not yet registered   

The device is registered 
on the GSM network 

Blue

State

Blue light gives a single flash every 3 seconds

The device has not obtained an updated GPS location

Blue

State

Blue light gives a double 
flash every 3 seconds 

Blue light Off 

The device has an 

updated GPS location fix 

The device is not getting

a GPS fix in your location

Red

State

Red light ON (solid)

Device has been 

fully charged 

Red light gives a double 

flash every 3 seconds 

Charging Dock 

connected

Red

State

Red light blinking quickly

Red light blinking slowly

Battery power is 

lower than 20%

The device is charging

GSM signal indicator--Green

Power indicator--Red

GPS Positioning indicator--Blue

Summary of Contents for NeverAlone

Page 1: ...Quick Start Guide WIFI GPS Glonass GSM BLE NEVERalone Personal Emergency Location Device NEVERalone Version 1 0 ...

Page 2: ...Getting to know your device 01 Front Lanyard hole Microphone SOS button ...

Page 3: ... Side GSM signal indicator Green Check INbutton GPS positioning indicator Blue Check OUT button Power indicator Red top side button bottom side button GPS Glonass GPS Glonass ...

Page 4: ... Back Loudspeaker Screw holes Charging Contacts ...

Page 5: ...Charging Base 02 Front Charging contacts Voice on off button also used for pairing ...

Page 6: ... Back Loudspeaker ...

Page 7: ...USB cable Bottom ...

Page 8: ...SB cable on the device charging contacts that are on the rear of the device make sure it is positioned correctly The device will say charging started if enabled The power indicator red light will blink slowly when charging and remain solid when fully charged 3 1 Charging by magnetic USB cable ...

Page 9: ...tery level falls below 20 the device will send a low battery warning message to the Monitoring Centre and give a warning message through the speaker on the rear of the device TIP The charging base dock light will glow slowly changing brightness when charging and will turn solid when fully charged Place the device on the dock or charging base Connect the USB cable from charging base to the AC adapt...

Page 10: ...side button for 1 second all the lights LEDs will flash rapidly The device will turn ON automatically by placing in the charging dock or connecting to the magnetic USB cable If not in range of a paired dock power the device up while outside to make it easier for the device to get a GPS fix 1sec ...

Page 11: ...05 To turn OFF the device press and hold the top and bottom buttons similtaneously for 3 seconds The until will vibrate then start to turn off This may take a few seconds and will be indicated by all the LEDs turning OFF 3sec ...

Page 12: ...ined an updated GPS location Blue State Blue light gives a double flash every 3 seconds Blue light Off The device has an updated GPS location fix The device is not getting a GPS fix in your location Red State Red light ON solid Device has been fully charged Red light gives a double flash every 3 seconds Charging Dock connected Red State Red light blinking quickly Red light blinking slowly Battery ...

Page 13: ...ll sound for a few seconds and allow you to cancel the SOS alert message if you have accidentally activated the SOS If the SOS is not cancelled an SOS alert will be imediately sent to the Monitoring Centre The Monitoring Centre will call the device The device will auto answer This will allow the Monitoring Centre to communicate with you hands free to verify the type of emergency and arrange the ap...

Page 14: ...PS fix 08 To get an initial GPS fix go outdoors or near a window so the device can get a fix on the satellites Press the top side button for 2 seconds This could take few minutes depending on your environment GPS ...

Page 15: ...send an alarm to the Monitoring Centre During normal daily activities like sitting back on a chair the device may detect a fall incorrectly This situation may cause a false alarm However the user is warned of the pending alarm and can manually cancel the fall alert with a short press of the SOS button during the warning period Important Because there is still a chance that a fall may not be detect...

Page 16: ...e Device for 3 seconds and at the same time press the right hand button CALL2 button on the Dock or charging base for 3 seconds This will pair the Device to the charging dock via Bluetooth This is usually only needing to be done once during the initial setup of the device At the same time ...

Page 17: ...turn OFF voice prompts Double click the Device s bottom side button again to turn ON voice prompts Double click Single click Single click the Dock s right hand button to turn OFF voice prompts Single click the Dock s right hand button again to turn ON voice prompts right hand button ...

Page 18: ...ce powered OFF Check IN Check OUT Welfare warning Welfare alert Routine communication test Voice prompts to guide user to reduce false alarms Ultra sensitive GNSS multi constellation satellite receiver Single button SOS operation Real time tracking 1 or 2 way voice Bluetooth 5 charging dock to enable indoor location Battery Rechargeable 3 7V 800mAh Charging voltage 5V DC Dimension 61mm 44mm 16mm W...

Page 19: ...t with a piece of dry cloth Don t clean with chemicals or detergents Don t disassemble the unit Batteries are not replaceable Don t try to replace the Battery Warning Keep the tracker details such as IMEI SIM and mobile number confidential to protect your privacy Caution Please comply with these instructions to extend the Devices life ...

Page 20: ...Monitoring Centre Doctor Ambulance Contact 1 Contact 2 Contact 3 Device ID number Contact Device Phone number ...

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