Remote Telephone Messages
The following messages appear on the remote telephone display connected to the Remote unit when a
connection attempt fails. The telephone display indicates ‘Connect Error,’ followed by a message. The
table below contains the possible Connect Error messages
Message Description
Action
Assigned port
Busy (see note)
The switch port is being used by
another user.
Wait until port is available or reset
port on the PBXgateway and try to
re-connect.
Assigned port
Down (see note)
The switch port is not available, due
to problems (green flicker) with the
port.
Check port connection at the
PBXgateway.
Carrier Lost
(see note)
Displayed if the network connection
to the system is lost.
Check network links.
Attempt to reconnect after network is
up and running.
Connect rejected
The system rejects the connection
request.
Make sure the Connect Password is
correct.
Check network links.
Attempt to reconnect.
Connect Timeout
The Extender cannot connect to the
PBXgateway.
Check WAN connection on the unit
Network disabled
The network device is not
connected, being used, or is not
active.
Check network link and device.
Network down
The network device has a problem.
Check network link and device.
No bandwidth
The unit bandwidth is
oversubscribed. No network
bandwidth is available for telephone
signaling
Change voice compression.
Normal take down
Displayed when the network device
is either being rebooted or reset.
Wait until the WAN link LED is solid
green, and then attempt to re-
connect.
No Voice path
(see note)
The unit bandwidth is
oversubscribed. No network
bandwidth is available for voice.
Change voice compression.
Peer disconnect
Displayed when the Switch unit has
disconnected from the network
device.
Check the voice compression or
network at the PBXgateway.
Note: This message is not preceded by “Connect Error”.
EXTender 4000 Universal Quick Installation Guide
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