Copyright 2019 © by McIntosh Laboratory, Inc.
Scope and Duration of Warranty
Subject to the terms and conditions stated below, McIntosh Laboratory, Inc. (“McIntosh”) warrants
to the original owner that this Product shall be free from defects in workmanship or materials for a
term of three (3) years from the date when it was purchased from an Authorized McIntosh Dealer.
Provided, however, that rather than the three (3) years of coverage afforded the Product generally, where
applicable, vacuum tubes contained in our Products are warranted for 90 days from the date of purchase,
hard disc drives and projector lamps contained in our Products are warranted for one (1) year from the
date of purchase.
Limitations on Persons and Products Covered by this Warranty
This Warranty and all rights provided here under are limited to the original owner. In the event that the
original owner transfers ownership of the Product prior to expiration of the three-(3) year term, this
Warranty shall terminate in its entirety upon the date of such transfer. In addition, McIntosh does not
warrant in any way Products which are purchased from anyone who is not an Authorized McIntosh
Dealer, or which have had their Serial Numbers altered or defaced. Therefore this Warranty is void
and inapplicable if this Product has been purchased from someone other than an Authorized McIntosh
Dealer, or has had its original Serial Numbers altered or defaced.
Geographical Limitations
This Warranty has been included with a McIntosh Product that is designed, intended to be sold and used
only within the United States and Canada. Accordingly, this Warranty only applies to Products which
are purchased in the United States or Canada, and only applies while such Products are used in the
United States or Canada. Products purchased outside the United States or Canada, and failures occurring
outside the United States or Canada, are not covered by this Warranty.
Limitations on Third Party Services and Data Sources
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Certain McIntosh Products include an interface that enables access to services (including data) that
are provided by third parties unrelated to McIntosh (such as, by way of example only, Amazon Cloud,
Spotify, Gracenote, etc.). Some of these services require separate customer subscriptions and some do
not; and some may be supported by and compatible with the McIntosh Product while others may not.
Merely providing the capability to access such services is not to be construed as making McIntosh the
provider of, or responsible for, the services, or for continuing to support or make such access available;
and McIntosh expressly disclaims any such responsibility. Because McIntosh cannot control the
providers of such services or the services themselves, and similarly cannot control the communication
systems and networks that connect the Products’ interfaces to the services, McIntosh cannot and does
not warrant against, and shall have no liability of any kind for, any of the following that are related to
third party services, the providers of those services, or the systems or networks by which the McIntosh
Product communicates with the services: (i) unavailability, lack of compatibility or functionality,
interruption, discontinuance, or loss of service, or other unsatisfactory performance, act, or omission;
(ii) loss or unauthorized use or disclosure of, or damage to, personal information, recordings, or other
data; (iii) reduced functionality of the McIntosh Product; or (iv) any other loss or damage of any kind.
McIntosh likewise does not warrant against, and shall have no liability for, any failure of its Products to
satisfactorily process any externally sourced data where such failure is attributable in whole or in part to
the makeup of the data itself or to a non-McIntosh product, system, or service that is the source of the
data or that provides access to the data.
What McIntosh will do under the Warranty
In the event of any defect covered by this Warranty, McIntosh shall without charge provide all parts,
materials, and labor necessary to restore the Product to its original specifications. After repair, McIntosh
shall return the Product to its owner at the owner’s expense. In the alternative, McIntosh may at its sole
option either replace the Product without charge, or if replacement is not commercially practicable
or repair or replacement cannot be accomplished within a reasonable time, McIntosh may refund the
purchase price of the Product, subject where appropriate to reasonable depreciation for actual use
in accordance with applicable laws, in full satisfaction of its warranty obligations. McIntosh or its
Authorized Service Agency will undertake to complete the repair and return of the Product as soon as
circumstances permit, unless prevented by causes beyond their reasonable control.
Limitations on McIntosh’s Obligations under the Warranty
McIntosh’s sole Obligation under this Warranty shall be to repair or replace the Product, or at its option
refund the purchase price, as provided for hereinabove. McIntosh does not warrant against, nor shall
it be liable for, any of the following: removal or installation charges; shipping expenses either to or
from McIntosh or its Authorized Service Agency; loss of use; property damage of any kind; or other
incidental or consequential damages or losses of any kind.
Note: Some states do not allow exclusion or limitation of consequential damages, so the foregoing
exclusions may not apply to you.
Parts and Occurrences that are not Covered by the Warranty
This Warranty does not cover any of the following: (a) glass panels, cabinetry, trim, or other appearance
items (except where they are defective at the time of original sale and the Product is delivered for
repair within the first thirty (30) days thereafter); (b) batteries, or damage to the Product caused by
failure of batteries; (c) or damage to the Product caused by failure of projector lamp; (d) loss of, or
damage or corruption to, digital data, files, or other information content of any kind, regardless of
cause; (e) failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect
and operate the Product in accordance with the accompanying instructions; (f) failures arising from
improper installation or removal of the Product; or (g) failures arising from any tampering, alteration,
or damage to the Product or attempted servicing of the Product by anyone other than McIntosh or an
Authorized McIntosh Service Agency; and McIntosh shall have no liability or obligation of any kind
with respect to any of the foregoing types of failures.
What the Owner must do to obtain service under this Warranty
To obtain service under this Warranty, the owner must at the owner’s expense arrange for any necessary
de-installation of the Product, and deliver or ship the Product to McIntosh at the address below, or
to an Authorized McIntosh Service Agency, properly packaged, prepaid, and insured at the owner’s
expense. In addition, the owner must provide evidence that the Product is at the time of delivery within
the scope of his Warranty, by either having completed and submitted to McIntosh on a timely basis the
accompanying Warranty Registration Card, or by including the original sales receipt (photocopies are
not acceptable) with the Product when it is delivered for repair.
What the Owner must Pay For
As noted above, the owner must pay any expense of removing the Product from its installation, and
must pay any expenses for delivery of the Product to McIntosh or the Authorized McIntosh Service
Agency. Upon return of the Product to the owner following repair, it shall be the owner’s responsibility
to pay for the shipping charges incurred in return of the Product, as well as to arrange and pay for any
re-installation which may be required. In addition, it shall be the owner’s obligation to pay for any
repairs made to any Product for which the owner has neither completed and submitted the Warranty
Registration Card at the time of purchase nor included the original sales receipt with the Product when
delivered for service, at McIntosh’s or its Authorized Service Agency’s then-current repair rates.
How to learn where the nearest Authorized McIntosh Service Agency is, or
obtain answers to other questions concerning this Warranty
In order to learn the name and address of the nearest Authorized McIntosh Service Agency, obtain
instructions for shipment of a covered Product to McIntosh, or obtain the answers to any other
questions you may have concerning this Warranty, you may telephone McIntosh’s Customer Service
Department between the hours of 9:00 a.m. and 4:30 p.m. Eastern Time, Monday through Friday, at
888-979-3737 (607-723-3512) or write to McIntosh at 2 Chambers Street, Binghamton, New York
13903-2699, Attention: Customer Service Department or visit the “Contact Us” area of the McIntosh
Web Site at
www.mcintoshlabs.com
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Note: This Warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
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