Customer helpline
0345 605 2065
17
Accessories
Safety guard
1
Flower guard
1
This product has been marked with a symbol relating to removing electric and electronic waste. This
means that this product shall not be discarded with household waste but that it shall be returned to
a collection system which conforms to the European Directive 2002/96/CE. It will then be recycled
or dismantled in order to reduce the impact on the environment. Electric and electronic equipment can be
hazardous for the environment and for human health since they contain hazardous substances.
Environmental protection
Troubleshooting
The following chart lists problem symptoms, possible causes and corrective action, if your electric
grass trimmer does not operate properly. If these do not identify and correct the problem, contact
your service agent.
WARNING!
Always switch the product off, disconnect it from power supply and let the
product cool down before performing inspection, maintenance and cleaning work!
Problem
Possible cause
Solution
Grass trimmer does not
operate
1.1 No power
1.2 Mains socket faulty
1.3 Extension cord damaged
1.4 Fuse faulty
1.1 Check power
1.2 Check other socket, replace
1.3 Check cord, replace
1.4 Replace fuse
Grass trimmer operates
intermittently
2.1 Extension cord damaged
2.2 Internal wiring damaged
2.1 Check cord, replace
2.2 Contact Service Agent
Grass trimmer labours
3. Grass too high
3. Cut in stages
Grass trimmer is not
cutting
4 Line too short/broken off
4 Feed the line manually/automatically
Line can’t be fed
5.1 Spool empty
5.2 Line inside the spool
entangled
5.1 Replace the spool
5.2 Inspect the spool, rewind if
necessary
Line keeps breaking
6.1 Line inside the spool
entangled
6.2 Trimmer used incorrectly
6.1 Inspect the spool, rewind if
necessary
6.2 Only trim with the tip of the line,
avoid stones, walls and other hard
objects.
Feed the line regularly to maintain full
cutting width.
General troubleshooting