McAfee Gold Support Handbook
McAfee Gold Technical Support gives you rapid access to our experienced
and highly skilled IT security support staff. Around-the-clock, live telephone
support delivers emergency product and security assistance when you need
it most. Along with access to McAfee’s award-winning Technical Support
ServicePortal, you receive 24/7/365 access to McAfee’s certified technicians
via phone and chat, online case creation and management, unlimited
hardware and software updates and upgrades, online tutorials and
installation guides, and access to our innovative evaluation environments
using the McAfee Global Solutions Lab (GSL).