PRIMAVERA
USER MANUAL
p.38
12. WARRENTY RULES
MBM S.r.l. Unipersonale guarantees that its bicycles are free from any manufacturing or workmanship defects.
This warranty covers the repair or replacement of any part recognized to be defective, subject to the following conditions.
TERMS AND CONDITIONS
• Warranty period: the pedal-assisted bicycle is guaranteed for 24 months on mechanical and electrical parts, except for
batteries and all components subject to wear. The batteries are covered by a conditional warranty for 24 months and limited
to proper use of it:
- first 6 months coverage 100%;
- from the 7th to the 12th month coverage of the 50%;
- from the 13th to the 24th month coverage of the 25%;
If the battery has been left to discharge below the allowed, the manufacturer is not responsible for any damage.
• In order to make this warranty effective, you must fill out the online
form which is accessed via QR CODE or connect directly to the site warranty.mbmbike.it by and no later than 15 days from
the date of purchase of the bicycle. They will be needed the serial number and the photograph of the proof of purchase of
the authorized dealer.
The serial number is printed on the label on the battery slide and on the battery itself. (Fig. 19)
• Claims must be made through an official retailer by presenting the original tax document (receipt or invoice) and printing
of the confirmation of activation of the warranty that you will receive gradually e-mail after filling out the online form;
• The warranty provides for the free replacement of any defective or prematurely worn part provided that all the require-
ments have been complied with and the improper use of the bicycle. The manufacturer’s obligations are limited to the
replacement of defective parts;
• Finally, our Technical Department will decide whether or not the defective part or bicycle falls within the conditions of this
warranty;
• This warranty does not cover in any way the replacement of worn parts from normal use of the bicycle;
• This warranty does not apply in any case to failures or damage caused by improper use of the bicycle, use of the bicycle for
sports competitions, the application of non-original accessories, or from improper maintenance.
A C T I V A T E W A R R E N T Y
H E R E
QR CODE
FIG. 15
