(8) Troubleshooting
Trouble
Possible Cause
Measures
Paper sticks just after it is printed
Jog the paper sufficiently. Make sure that
the ink is dry.
Stains on the paper separator
Clean the paper feed separator using
approved cleaner.
The paper does
not feed properly
Stains on the paper feed rubber
roller
The paper separator is worn out
Clean the dust or ink on the paper feed
roller with approved cleaner.
Install a new paper separator.
The volume of the paper stacked on
the paper feed table is not enough
Add more paper to the feed table – at least
20 sheet or more.
The machine does not
operate even after the
START/STOP key is
pressed
Paper jam inside the unit
Detach Table 1 and 2 and remove the
paper from the unit.
Paper sticks just after it is printed
Jog the paper sufficiently. Make sure that
the ink is dry.
Stains on the paper separator
Clean the paper separator using the
approved cleaner.
Wrinkles appear on
the paper
Stains on the paper feed roller
Clean the dust or ink on the paper feed
roller with the approved cleaner.
Stains on paper fold rollers
Clean all four fold rollers using approved
cleaner.
Table 1 and 2 are not properly set
Reset properly.
Paper jam in Table 1 and 2
Detach Table 1 and 2 and remove the
jammed paper.
Improper fold
position
The total length of the paper is not
standard size
Measure the total length of the paper and
adjust using the fine adjustment knob.
Printed paper
(13# or lighter)
cannot be folded
The surfaces of the fold rollers are
covered with dust or ink, causing
them to be slippery
Clean all four fold rollers using the
approved cleaner.
Low room temperature
Operate the machine in a
climate-controlled environment. Paper
should be a room temperature before
folding. Paper stored below 53F is not
recommended.
16
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