Problem
Cause and Solution
1.
Ignition is turned off. Turn on the ignition.
2.
Already connected to another paired mobile
phone. Switch off other paired mobile phone(s) in the
vehicle.
3.
The mobile phone is not supported. Refer to your
Authorised Mazda
Dealer for phone compatibility list.
1.
Ignition is turned off. Turn on the ignition.
2.
Mobile phone is not paired to the
Bluetooth
mobile
phone kit.
Follow the instructions to pair the mobile
phone to the
Bluetooth
mobile phone kit.
3.
Automatic connection not set on the mobile phone.
Follow your mobile phone owners handbook to
ensure
that authorised connection is enabled for the
Bluetooth
car
kit.
4.
Bluetooth
kit may have frozen up. Kit needs to be
reset, follow instructions to perform a System Reset
1.
Mobile phone voice dialling is not available on your
mobile phone. Check your mobile phone owners
handbook.
2.
No voice tags saved to your mobile phone. Refer to
your mobile phone owners handbook.
3.
Mobile phone is not fully compatible with the
Bluetooth
car
kit.
Refer to your Authorised Mazda
Dealer for phone
Compatibility list.
1.
Check the incoming call alert is not deactivated in
the mobile phone settings.
2.
Check the mobile phone is not set to ‘silent’ mode.
1.
Your mobile phone has no last redialled numbers.
Make the initial call from the mobile phone handset.
2.
This feature is not enabled on your mobile phone.
3.
Mobile phone is not fully compatible with the
Bluetooth
car
kit. Refer to your Authorised Mazda
Dealer for phone
compatibility list.
1.
Bluetooth
system volume is too loud. Turn down the
volume on the
Bluetooth
system during the call.
Refer to your Authorised Mazda Dealer, or call Lumen
Australia on (03) 87871000 for further information.
Mobile phone will not
pair
up with the
Bluetooth
mobile
phone kit.
Mobile phone will not
connect to the
Bluetooth
mobile phone kit.
Voice dialling does not
work.
Incoming call does not
initiate an audible alert.
Redial does not work.
An echo is present.
Troubleshooting -
Phone
Problem is still Present.
Bluetooth
Mobile Phone Kit Owner's Manual
13
Owner's Manual Part No: MZDA-A2DP-OM
