Black plate (303,1)
Troubleshooting
Bluetooth
®
does not operate under the following conditions. Check whether the following
conditions apply to your Bluetooth
®
device:
l
The device is not being operated correctly.
l
The device is not connected to the Bluetooth
®
unit equipped on the vehicle.
l
The device's battery is weak.
l
A device which interferes with radio wave reception has been placed in the vehicle.
l
The ignition switch has been turned off.
If none of the above conditions apply, refer to the following to see if any of the problem
symptoms correspond to your device.
If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer Service.
Device pairing, connection problems
Symptom
Cause
Solution method
Unable to perform pairing
―
First make sure the device is
compatible with the Bluetooth
®
unit,
and then check whether the
Bluetooth
®
function and the Find
Mode/Visible setting
*1
on the device
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Unable to perform pairing
The Bluetooth
®
function and the
Find Mode/Visible setting
*1
on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Check whether the Bluetooth
®
function and the Find Mode/Visible
setting
*1
on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
Is the device in a location in which
radio wave interference can occur
easily?
(Inside a bag in a rear seat, in the rear
pocket of a pair of pants)
Move the device to a location in
which radio wave interference is less
likely to occur.
*1 Setting which detects the existence of a device external to the Bluetooth
®
unit
Interior Features
Bluetooth®
5-93
CX-5_8CA5-EA-11L_Edition1 Page303
Monday, December 12 2011 11:32 AM
Form No.8CA5-EA-11L