ABOUT SERVICE
29
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Do not attempt to service this appliance yourself
unless directed to do so in this manual or the chart
below. Refer all other servicing to a qualified servicer
or call us at
1-800-688-1120
.
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Locate and mark circuit breaker or fuse. Never
replace a blown fuse or reset a circuit breaker until
you know what caused the problem. Always replace
a blown fuse with one of the correct amperage, do
not use a substitute.
S
Always disconnect power to unit
before
any servicing
by tripping circuit breaker to the OFF position or by
removing the fuse.
CAUTION
Smoothtop cooktop.
1. Tiny scratches or
abrasions
2. Metal-marks
3. Brown streaks
and specks
4. Areas of discolor-
ation with a metallic
sheen
5. Pitting or flaking
PROBLEM
Part or all of
appliance does not
operate.
SUGGESTED CORRECTIONS
1. Check to be sure plug is securely inserted into
wall receptacle.
2. Check or re-set circuit breaker. Check or replace
fuse.
3. Wait until power has been restored.
4. See page 8 for setting surface units; see pages
11, 12 and 13 for setting oven control.
5. Unlock oven door.
6. Cancel program. See page 12 or 18.
1. Check to be sure plug is securely inserted into
wall receptacle.
2. Check or re-set circuit breaker. Check or replace
fuse.
3. Wait until power has been restored.
4. See page 8 for setting surface units; see pages
11, 12 and 13 for setting oven control.
5. See page 9 for instructions on how to replace
surface element.
6. Set oven to temperature recommended in recipe.
7. Cancel program and reset. See page 12.
8. Allow oven to preheat until PREHEAT indicator
turns off and a beep is heard. Then place food in
oven.
9. Have authorized servicer replace part.
1. Range is disconnected from power
or is loosely connected to power.
2. Tripped circuit breaker or blown
fuse.
3. Power supply has been interrupted.
4. Surface or oven controls not set
properly.
5. Surface element is not properly
installed.
6. Oven was not set to correct
temperature.
7. Oven was set for delayed cook.
8. Oven was not preheated properly.
9. Defective part.
Surface or oven
elements fail to
operate or heat food.
1. Tiny scratches are not removable and do not
affect cooking. In time, the scratches will become
less visible. Be sure cookware bottom and
cooktop are clean before use. Use cookware with
a smooth, non-scratching bottom. Do not slide
cookware across cooktop.
2. Do not slide metal object across cooktop. When
cool, clean with Cooktop Cleaning Creme.
3. Clean up boilover before reusing the cooktop. Be
sure cookware, especially bottoms, are clean and
dry.
4. Use cookware with bottoms that are clean and
dry. Use correct heat setting to prevent boilovers.
5. Use correct heat setting and large enough pan.
Watch cooking operation to prevent boilovers or
spattering.
1. Coarse particles (dust, salt, sand)
between cookware and cooktop.
Incorrect cleaner. Sliding glass or
metal pan across top. Using
cookware with rough bottoms.
2. Sliding or scraping metal pans or
oven racks across cooktop.
3. Boilovers, incorrect cleaner, used
soiled cloth or sponge, soiled
cookware.
4. Mineral deposits from water and
foods.
5. Sugary boilovers from sugar syrups,
candy, jams, jellies, dessert sauces,
etc.
POSSIBLE CAUSES
1. Range is disconnected from power
or is loosely connected to power.
2. Tripped circuit breaker or blown
fuse.
3. Power supply has been interrupted.
4. Surface or oven controls not set
properly.
5. Oven door left in locked position
after clean cycle.
6. Oven set for delayed cook or clean.
CANADIAN MODELS
ONLY:
S
Freestanding ranges:
The right front element
on the smoothtop will
not operate during a
clean operation.
S
Slide-in and drop-in
ranges: The smooth-
top will not operate
during a clean cycle.
TROUBLESHOOTING CHART
