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Maytag Neptune MAH8700AW, Service

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Maytag Neptune MAH8700AW Service Download Page 53

©2005 Maytag Services

16026126 Rev. 0 53

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Summary of Contents for Neptune MAH8700AW

Page 1: ...odels This manual includes but is not limited to the following MAH8700AW Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility for propert...

Page 2: ...PROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To loca...

Page 3: ...10 Component Testing Information Component Testing Information 21 Disassembly Procedures Top Removal 26 Water Level Sensor 26 Reactor Removal 27 EMI Filter 27 Water Valve Removal 28 Dispenser Removal...

Page 4: ...tant Safety Information To reduce the risk of fire electric shock serious injury or death to persons when using your washer follow these basic precautions Read all instructions before using the washer...

Page 5: ...electric shock by providing an escape wire for the electric current Standard accepted color coding for ground wires is green or green with a yellow stripe Grounding wires and wires colored like groun...

Page 6: ...umer to contact a qualified electrician and have properly grounded three prong wall receptacle installed in accordance with appropriate electrical codes To avoid the risk of electrical shock or death...

Page 7: ...2005Maytag Services 16026126 Rev 0 7 Important Safety Information...

Page 8: ...r in case warranty service is required To locate an authorized technician For Maytag call 1 800 462 9824 or visit the Web Site at www maytag com For product in Canada call 1 866 587 2002 or visit the...

Page 9: ...nit taped to the back Washer Nomenclature M A H 9 7 0 0 A Y W Brand M Maytag Listing W 120V 60hz Y 240V 60hz Z Canada 240V 60hz Y 220 240 V 50 60 Hz Feature Content 9700 Feature Package Marketing Code...

Page 10: ...sure that the tumbler is empty Check for loose connections at Machine Control Board Pressure Switch Motor Tach Harness and Motor Control Refer to the component testing procedure Check motor windings...

Page 11: ...ws LO Press power Off Key to turn off the washer and unplug and reconnect washer Press any key to turn on the washer if LO is displayed Main Control Board and Door Lock Switch should be checked Place...

Page 12: ...d Function buttons respond differently according to each cycle Child Lock feature has been selected To disable feature press and hold Wash Rinse Temp and Spin Speed simultaneously until a beep is hear...

Page 13: ...beeps NOTE The washer must be on before Service Mode can be entered The motor speed will be displayed when started motor not running display will be 0 The present state of the machine will not be cha...

Page 14: ...ostic codes Test or Display Press LED to Start Press LED to Cancel Display Software Version Press Soil Level Press 2 times for displays with only 2 character positions Press Soil Level a 3rd time Cycl...

Page 15: ...test will result in failure of the test but will not necessarily stop the test During the Quick Service Cycle pressing the Spin Speed key will advance to the next step Pressing the Rinse Spin and Spin...

Page 16: ...ss Rotary Selector Knob Door position OP or CL Rotary cycle selector set to Normal Press Rotary Selector Knob Lock state UL or LO Rotary cycle selector set to Whites Press Rotary Selector Knob High wa...

Page 17: ...n the all the LED s above the Chime button This output will attempt to unlock one time if safe to do so Pressing the Temperature switch pad will lock the door and all the Temperature LED s will turn O...

Page 18: ...f the Rotary Selector is pressed and held the machine will display the number of cycles since the diagnostic code occurred To clear the diagnostic list press the Delay and Chime keys for 3 seconds whi...

Page 19: ...of keypad to control board Replace console if necessary 17 Door switch was not seen open since the last three final spins The door has not been opened after two complete wash cycles Door switch was n...

Page 20: ...nt Over Current is detected Motor won t turn Displays 3E Check the motor windings the speed sensor wiring connections or Control Board Diag Code Description Trigger Action to be taken 40 49 Not Used 9...

Page 21: ...ge at Pin 4 and Pin 2 of CN8 Check voltage at Pin 4 and Pin 3 of CN8 0V DC or 3 75V DC 0V DC or 3 75V DC Motor Unplug harness connector and test from wire insertion side Pin 1 and Pin 2 of CN9 Pin 1 a...

Page 22: ...r death disconnect power to unit before servicing unless testing requires power 22 16026126 Rev 0 2005 Maytag Services 1 1 4 4 8 1 1 2 1 1 2 3 3 9 1 1 2 3 1 CN6 9 4 1 8 5 3 1 4 1 CN8 CN10 CN9 1 2 3 Mo...

Page 23: ...cycle The cycle time will not be extended to reach the desired temperature When ATC warm wash is selected the heater turns on if the water temperature in the tub is below 95 degrees F The heater will...

Page 24: ...rvicing unless testing requires power 24 16026126 Rev 0 2005 Maytag Services SUB TOTAL DISENTANGLE FILLING TO REMOVE SUDS RINSE FILL Rotation of Spinner MIDTERM SPIN DRAIN RINSE 1 SUB TOTAL DISENTANGL...

Page 25: ...rvicing unless testing requires power 2005 Maytag Services 16026126 Rev 0 25 SUB TOTAL DISENTANGLE FILLING TO REMOVE SUDS RINSE FILL Rotation of Spinner MIDTERM SPIN DRAIN RINSE 2 SUB TOTAL DISENTANGL...

Page 26: ...s WARNING Top Removal 1 Disconnect power supply to unit 2 Remove 2 10mm screws from washer back 3 Slide Top Cover towards the rear to clear the screw head from flange on the bottom side of the Top Cov...

Page 27: ...e 4 Twist Reactor counterclockwise to remove NOTE The reactor coil is wired in series with line 1 internally in the Control Board An open coil or loose electrical connection would result in a dead boa...

Page 28: ...hot and 3 valve combo cold valve 4 Remove hose clamps and hoses NOTE The hose circuitry is marked on the Dispenser top Dispenser Removal 1 Disconnect power supply to unit 2 Depress the release tab an...

Page 29: ...onnect power supply to unit 2 Remove Top Cover 3 Remove Dispenser Drawer 4 Remove five screws attaching Console 5 Roll Console down and lift away from washer 6 Remove Reactor wire from wire clip 7 Rem...

Page 30: ...njury or death disconnect power to unit before servicing Disassembly Procedures WARNING 3 Remove hinge retainer plate 4 Remove door from hinge posts 5 Remove Screws around the perimeter of the glass r...

Page 31: ...RNING Front Panel Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove Console 4 Open door and remove Boot Retainer Clamp Expand the Boot Clamp Spring located at the 6 o clock positio...

Page 32: ...Top Cover 3 Remove Console 4 Remove Front Panel 5 Loosen boot clamp at the 12 o clock position NOTE When installing the boot align the index tabs on the boot with the screws on either side of the Fill...

Page 33: ...disconnect power to unit before servicing Disassembly Procedures WARNING Motor Removal 1 Disconnect power supply to unit 2 Remove two screws attaching Back Cover and slide cover up and lift bottom ed...

Page 34: ...isk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures WARNING 6 Remove Motor from Cabinet NOTE During reinstallation be sure all four bushin...

Page 35: ...rvicing Disassembly Procedures WARNING Drain Pump Removal 1 Disconnect power supply to unit 2 Remove Back Cover 3 Remove clamp and Drain Hose 4 Remove clamp and Pump Hose 5 Remove wiring connector 6 R...

Page 36: ...curing the Rear Struts to the base 10 Rotate the struts up against the bottom of the tub to ease removal of the tub assembly NOTE The rear struts can be identified by the green sleeve 11 Remove two ea...

Page 37: ...avoid risk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures WARNING 15 Remove fill hose 16 Remove Pressure Switch harness connector 17 Remo...

Page 38: ...ING 18 Remove left and right Vent Hoses 19 Lift Suspension Spring from keeper in cabinet Repeat for the opposite side and let Outer Tub rest on support board 20 Remove two screws securing Center Brace...

Page 39: ...RNING 23 Set the tub on the floor Position 4 wood blocks or equivalent around the spinner shaft Roll the tub to the upright position and rest it on the blocks 24 Remove the 10mm screws around the peri...

Page 40: ...Services To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures WARNING 27 Lift Spinner to access Wave Washer 28 Remove screw and...

Page 41: ...2005 Maytag Services 16026126 Rev 0 41 A A A A Appendix ppendix ppendix ppendix ppendix A A A A A...

Page 42: ...42 16026126 Rev 0 2005 Maytag Services 101504 DC68 02032B...

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Page 44: ...44 16026126 Rev 0 2005 Maytag Services WARNING...

Page 45: ...actors in vibration and or tendencyfor a washer to moveslightly during the spin cycle Never install the washer on a platformor weakly supported structure LOCATION CONSIDERATIONS It is recommended the...

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Page 47: ...2005 Maytag Services 16026126 Rev 0 47 Before using the washing machine you must removethe four shipping bolts...

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Page 49: ...2005 Maytag Services 16026126 Rev 0 49 A A A A Appendix B ppendix B ppendix B ppendix B ppendix B...

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Page 64: ...ss the Cycle S elector dial Press Powe r Off padthenr estart the cyc le If the code r ea ppe ars call for ser vice seebe low Close the door tightly and restart the cyc le If the code r ea ppe a r s ca...

Page 65: ...2005 Maytag Services 16026126 Rev 0 65...

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