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MAYTAG
®
REFRIGERATION
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE
.
Please have the following information available when you call the
Customer eXperience Center:
Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
resources, or visit https://www.maytag.com/product_help.
2.
All warranty service is provided exclusively by our authorized Maytag Service Providers
. In the U.S. and Canada,
direct all requests for warranty service to:
Maytag Customer eXperience Center
In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine whether another
warranty applies.
https://www.maytag.com/
product_help
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major
appliance is installed, operated and maintained according
to instructions attached to or furnished with the product,
Maytag brand of Whirlpool Corporation or Whirlpool
Canada, LP (hereafter “Maytag”) will pay for factory
specified replacement parts and repair labor to correct
defects in materials or workmanship that existed when this
major appliance was purchased, or at its sole discretion
replace the product. In the event of product replacement,
your appliance will be warranted for the remaining term of
the original unit's warranty period.
SECOND THROUGH TENTH YEAR LIMITED
WARRANTY (COMPRESSOR ONLY - LABOR NOT
INCLUDED)
In the second through tenth years from the date of original
purchase, when this major appliance is installed, operated
and maintained according to instructions attached to or
furnished with the product, Maytag will pay for a factory
specified replacement compressor to correct non-cosmetic
defects in materials or workmanship in this part that prevent
function of the refrigerator and that existed when this major
appliance was purchased. This limited 10-year warranty is
for the compressor only and does not include labor.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Maytag
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date
of original consumer purchase. Proof of original purchase
date is required to obtain service under this limited warranty.
1.
Commercial, non-residential or multiple-family use, or use inconsistent with
published user, operator or installation instructions.
2.
In-home Instruction on how to use your product.
3.
Service to correct improper product maintenance or installation, installation not
in accordance with electrical or plumbing codes or correction of household
electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4.
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5.
Defects or damage caused by the use of non-genuine Maytag parts or
accessories.
6.
Damage from accident, misuse, abuse, fire, floods, acts of God or use with
products not approved by Maytag.
7.
Repairs to parts or systems to correct product damage or defects caused by
unauthorized service, alteration or modification of the appliance.
8.
Cosmetic damage including scratches, dents, chips, and other damage to
appliance finishes unless such damage results from defects in materials and
workmanship and is reported to Maytag within 30 days.
9.
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive
environments including but not limited to high salt concentrations, high moisture
or humidity or exposure to chemicals.
10.
Food or medicine loss due to product failure.
11.
Pick-up or delivery. This product is intended for in-home repair.
12.
Travel or transportation expenses for service in remote locations where an
authorized Maytag servicer is not available.
13.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim,
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that
interfere with servicing, removal or replacement of the product.
14.
Service or parts for appliances with original model/serial numbers removed,
altered or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be
borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
Summary of Contents for MFT2778EEZ01
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