27
Troubleshooting
PROBLEM
Freezer control and
lights are on, but
compressor is not
operating
Temperature-
controlled drawers
are too warm
Refrigerator does
not operate
Refrigerator still
won’t operate
Food temperature
is too cold
Food temperature
is too warm
Refrigerator has
an odor
All interior light
bulbs are off
POSSIBLE CAUSES
• Refrigerator is in defrost mode.
• Control settings are too low.
• Freezer controls are set too low.
• Drawer is improperly positioned.
• Refrigerator is not plugged in.
• Touch temperature controls are set
to “OFF”.
• Fuse is blown, or circuit breaker needs
to be reset.
• Power outage has occurred.
• Refrigerator is malfunctioning.
• Condenser coils are dirty.
• Refrigerator or freezer controls are set
too cold.
• Food is too close to upper left air inlet.
• Ice bin not locked in place.
• Door is not closing properly.
• Controls need to be adjusted.
• Condenser coils are dirty.
• Rear air grille is blocked.
• Door has been opened frequently, or
has been opened for long periods of
time.
• Food has recently been added.
• Odor producing foods should be
covered or wrapped.
• The interior needs cleaning.
• Refrigerator is not plugged in
• Fuse is blown or circuit breaker needs
to be reset.
• Doors have been open for six
continuous minutes.
WHAT TO DO
• Normal operation.
Wait 40 minutes to see if refrigerator restarts.
• See pages 10 and 11 to adjust controls.
• See pages 10 and 11 to adjust controls.
• See page 16 to verify drawer positioning.
• Plug in refrigerator.
• See pages 10 and 11 to adjust controls.
• Replace any blown fuses.
Check circuit breaker and reset, if necessary.
• Call local power company listing to report outage.
• Unplug refrigerator and transfer food to another
refrigerator. If another refrigerator is not available,
place dry ice in freezer section to preserve food.
Warranty does not cover food loss.
Contact service for assistance.
• Clean according to the chart on page 22.
• See pages 10 and 11 to adjust controls.
• Relocate food.
• See pages 12 and 13 to verify correct installation of
ice storage bin.
• Refrigerator is not level. See page 4 for details on
how to level your refrigerator.
• Check gaskets for proper seal. Clean, if necessary,
according to the chart on page 22.
• Check for internal obstructions that are keeping door
from closing properly (i.e. improperly closed drawers,
ice buckets, oversized or improperly stored
containers, etc.)
• See pages 10 and 11 to adjust controls.
• Clean according to the chart on page 22.
• Check the positioning of food items in fresh food
compartment to make sure grille is not blocked. Rear
air grills are located at the upper left side and under
the crisper drawers of the fresh food compartment.
• Reduce time door is open. Organize food items
efficiently to assure door is open for as short a time
as possible.
• Allow time for recently added food to reach
refrigerator or freezer temperature or activate
Max Cool
to accelerate cooling process.
• Clean according to instructions on page 22.
• Plug in refrigerator.
• Replace any blown fuses.
• Check circuit breaker and reset if necessary.
• Close all three doors for at least one second.
