50
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Not cleaning or
removing stains
(cont.)
Not using correct cycle for fabric
type.
Use a higher soil level setting and warmer wash temperature
to improve cleaning.
If using the Overnight Wash & Dry or Rapid Wash cycles, wash
only a few items.
Use Power Wash for tough cleaning.
Add an extra rinse for heavily soiled loads.
Not using dispensers.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products other than those specified directly to load.
Dispense cartridge is empty.
Fill dispense cartridge to the Max line with HE liquid detergent.
Not washing like colors together.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Hard water or not enough
detergent used.
Use more detergent for washing heavy soils in cold or
hard water.
Touch WATER HARDNESS (on some models) to change water
hardness to “hard.”
Odors
Monthly maintenance not done as
recommended.
Run the Clean Washer with affresh cycle monthly or every 30
wash cycles. See “Washer Care” in “Washer Maintenance.”
Unload washer as soon as cycle is complete. Use the
Fresh Hold/Fresh Spin option if load cannot be removed
immediately after the wash is complete.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer’s directions.
See “Washer Care” section.
Door not left open after use.
This washer has a tight seal to avoid water leaks. To avoid odors,
leave the door open to allow the washer to dry between uses.
Fabric damage
Sharp items were in pockets during
wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Strings and straps could have
tangled.
Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if washer
is tightly packed.
Avoid tightly packing the washer. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Fabric damage can occur if washer
door is closed on an item, trapping
it between the door glass and the
rubber seal.
Do not overfill the washer.
Push wash load fully into the washer.
Liquid chlorine bleach may have
been added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
First try the solutions suggested here or visit our website at
www.maytag.com.tw.
