18
BEFORE YOU CALL FOR SERVICE
FOR MOST CONCERNS,
TRY THESE FIRST:
❚
Check if oven controls have been prop-
erly set.
❚
Check to be sure plug is securely in-
serted into receptacle.
❚
Check or re-set circuit breaker. Check
or replace fuse.
❚
Check power supply.
PART OR ALL OF APPLIANCE
DOES NOT WORK.
NOTE: On Canadian models with
warming zone, during a self-clean
cycle – glass-ceramic cooking surface
will not operate.
❚
Check if surface and/or oven controls
have been properly set. See pgs. 4 &
7.
❚
Check if oven door is unlocked after
self-clean cycle. See pg. 14.
❚
Check if oven is set for a delayed cook
or clean program. See pgs. 12 & 13.
❚
Check if coil element is properly in-
stalled or needs to be replaced. See
pg. 5.
GLASS-CERAMIC SURFACE
SHOWS WEAR.
1. Tiny scratches or abrasions.
❚
Cooktop and pan bottom are clean.
Do not slide glass or metal pans
across top. Make sure pan bottom
is not rough. Use the recommended
cleaning agents. See pg. 15.
2. Metal marks.
❚
Do not slide metal pans across top.
When cool, clean with Cooktop
Cleaning Creme. See pg. 15.
3. Brown streaks and specks.
❚
Spills not removed promptly. Wiping
with soiled cloth or sponge. Pan bot-
tom not clean.
4. Areas with a metallic sheen.
❚
Mineral deposits from water and
food.
5. Pitting or flaking.
❚
Sugary boilovers that were not
removed promptly. See pg. 14.
BAKING RESULTS ARE NOT AS
EXPECTED OR DIFFER FROM
PREVIOUS OVEN.
❚
Make sure the oven vent has not been
blocked. See pg. 9 for location.
❚
Check to make sure range is level.
❚
Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often “drifts” and may
become hotter or cooler. See pg. 8 for
instructions on adjusting the oven temper-
ature. NOTE: It is not recommended to
adjust the temperature if only one or two
recipes are in question.
❚
Check that oven temperature is decreased
by 25° F when convect baking.
❚
See “Cooking Made Simple” booklet for
more information on bakeware and bak-
ing.
FOOD IS NOT BROILING
PROPERLY OR SMOKES
EXCESSIVELY.
❚
Check oven rack positions. Food may be
too close to element.
❚
Broil element was not preheated.
❚
Aluminum foil was incorrectly used. Never
line the broiler insert with foil.
❚
Oven door was closed during broiling.
Leave the door open to the first stop posi-
tion (about 4 inches).
❚
Trim excess fat from meat before broiling.
❚
A soiled broiler pan was used.
OVEN WILL NOT SELF-CLEAN.
❚
Check to make sure the cycle is not set for
a delayed start. See pg. 13.
❚
Check if door is closed.
OVEN DID NOT CLEAN PROPERLY.
❚
Longer cleaning time may be needed.
❚
Excessive spillovers, especially sugary
and/or acidic foods, were not removed pri-
or to the self-clean cycle.
OVEN DOOR WILL NOT UNLOCK
AFTER SELF-CLEAN CYCLE.
❚
Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOCK indicator word is
not displayed.
MOISTURE COLLECTS ON OVEN
WINDOW OR STEAM COMES
FROM OVEN VENT.
❚
This is normal when cooking foods high in
moisture.
❚
Excessive moisture was used when clean-
ing the window.
THERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
TURNED ON.
❚
This is normal for a new range and will dis-
appear after a few uses. Initiating a clean
cycle will “burn off” the odors more quickly.
❚
Turning on a ventilation fan will help re-
move the smoke and/or odor.
❚
Excessive food soils on the oven bottom.
Use a self-clean cycle.
“F” PLUS A NUMBER
APPEARS IN THE DISPLAY
❚
This is called a fault code. If a fault code
appears in the display and beeps sound,
press the CANCEL pad. If the fault code
and beeps continue, disconnect power to
the appliance. Wait a few minutes, then re-
connect power. If fault code and beeps still
continue, disconnect power to the appli-
ance and call an authorized servicer.
❚
If the oven is heavily soiled, excessive
flare-ups may result in a fault code during
a clean cycle. Press CANCEL pad and
allow the oven to cool completely, wipe out
excess soil and reset the clean cycle. If the
fault code and beeps still continue, discon-
nect power to the appliance and call an
authorized servicer.
