25
After Sales Support
UK/N.IRELAND HELPLINE N
O
:
REP.IRELAND HELPLINE N
O
:
WEBSITE:
EMAIL:
01270 508538
1800 995 036
www.quesh.co.uk
FAQ
Problem
Cause
Solution
No power.
The car ignition is switched
off.
The fuse is blown.
If the power supply is properly con
-
nected, switch the ignition key to
ON or ACC.
Replace the fuse according to the
wiring diagram.
Error on LCD display or no
function when buttons are
pressed.
Inbuilt processor is not
operating due to noise.
Fascia is not mounted
correctly.
Press the RESET button.
(See page 6.)
Reattach fascia correctly.
Poor or no radio
reception.
Loose connection /
Not connected.
Poor reception area.
Bad earth connection.
Internal vehicle aerial.
Check aerial connection on the
back of the unit.
Manually tune in station.
Check the cradle has a rust free,
tight connection to the vehicle’s
chassis.
3rd party signal booster maybe
required.
Auto scan does not stop at a
station.
Transmission signal are too
weak.
Manually tune in station.
No sound.
Volume control set too low.
The device has not been con-
nected properly.
Turn up volume properly.
Check wiring according to the
wiring diagram.
MP3/WMA files on USB or
SD/MMC do not play.
Storage greater than 8Gb.
Incorrect file format. (NTFS)
The music files are DRM
protected.
Use a USB, SD/MMC storage
device with no greater storage
capasity than 8Gb
Format the storage device into
either FAT or FAT32 file format.
This unit is not DRM
compatible.
Bluetooth not working.
Bluetooth module locked up.
Disconnect and reconnect ISO
cable.
Device connecting via
bluetooth but not functioning.
Bad pairing profile on device.
Bluetooth version not com-
patible
Delete the pairing profile off of your
device, press RESET on fascia (see
page 6.) and re-pair device.
No solution.
Please Note:
AM band services are being reduced and this will affect certain areas.
Summary of Contents for 67531
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