8
8. Error messages
Error message Description
Reason
E1
Communication
Abnormal: when the
power is on, the
connection
between
lower controller and the
console is abnormal.
Possible Cause: the communication between the
lower controller and console is blocked, check each
joints between the controller and console, make
sure that each core is fully plugged in. Check the
connection line. Call Customerservice when
damaged.
E2
No signal from motor.
Possible Cause:
Check the motor cable to see whether it is
connected well or not, if not, connect the motor wire
again.
Check the motor cable to see whether it is
damaged or has a burnt smell, if yes, contact the
Customerservice.
E5
Over current
protection:
In working , the lower
controller detects the
current to be over 6A
for more than 3
seconds.
Possible Cause:
Overloading leads to excessive current, and the
system stops out of self-protection, or some part is
stuck, causing the motor to stop. Adjust the treadmill
and restart it. Check if there is liquid or burnt smell
while the motor is running, if yes, contact
Customerservice.
E6
Explosion-proof impact
protection:
the
abnormal voltage or
motor cause the faulty
of circuit that drive the
motor.
Possible Cause:
Check if the power supply voltage is 50% lower than
normal voltage
，
use the correct voltage and test
the machine again
；
check if the controller has a
burnt smell, if yes contact the Customerservice.
