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RESIDENTIAL

GATEWAY

Model TG799vn

User Manual

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Summary of Contents for TG799vn

Page 1: ...RESIDENTIAL GATEWAY Model TG799vn User Manual ...

Page 2: ... HARDWARE SETUP 3 LED BEHAVIOR 4 INSTALLATION REQUIREMENT 5 DECT SETUP 5 1 Mounting the Docking Station 5 2 Connecting the DECT Phone 5 3 Register TH58 to TG799vn 6 EASY SETUP 7 MANUAL SETUP 8 WIRELESS CONFIGURATION 9 PORT FORWARDING CONFIGURATION 10 DMZ CONFIGURATION 11 USB FILE SHARING 4 4 5 5 5 6 6 7 9 10 10 11 11 12 17 20 23 25 27 CONTENTS ...

Page 3: ...12 USB PRINTER SHARING 13 TROUBLESHOOTING 14 RESET TO FACTORY DEFAULT 15 FIRMWARE UPGRADE 31 34 36 37 ...

Page 4: ...h 1 port Gigabit Ethernet LAN 2 FXS POTS interfaces 2 USB 2 0 hosts masters Wi Fi IEEE 802 11b g n on board Extras Restore factory defaults button WPS Dimensions h x d x w 19 5 x 6 x 23cm 9 x 2 4 x 9 7 in AC Voltage 100 240 VAC switched mode power supply Temperature 0 40 C 32 104 F Humidity 20 to 80 RESIDENTIAL GATEWAY MODEL TG799VN 4 1 TECHNICAL SPECIFICATIONS ...

Page 5: ... LAN Side Configuration Zero Touch Auto Provisioning 1 3 SERVICES Printer sharing Content sharing Samba File Server UPnP Media Server DLNA DMS certification ongoing Metadata support Remote HDD file access Embedded DECT CAT iq Parental control Website Content Filtering optional Open architecture for 3rd party application development 1 4 FIREWALL SECURITY Stateful Packet Inspection Firewall SPIF Cus...

Page 6: ...A2 Personal WEP Wi Fi Multimedia WMM Wi Fi Protected Setup WPS Up to 4 virtual SSID APs support Security and service segregation per SSID Dynamic rates switching for optimal wireless rates Manual auto radio channel support RESIDENTIAL GATEWAY MODEL TG799VN 6 2 HARDWARE SETUP FXS PHONE ONT PC WAN LAN POWER ...

Page 7: ...ate Solid on Blinking Description Ethernet connection no activity Ethernet activity No Ethernet connection Wireless LED Colour Green Orange Red Red Green Off State Solid on Blinking Solid on Blinking Solid on Blinking Toggling Description No wireless activity WPA 2 encryption Wireless activity WPA 2 encryption No wireless activity WEP encryption Wireless activity WEP encryption No wireless activit...

Page 8: ...DSL line synchronised Pending DSL line synchronisation No DSL line Internet LED Colour Green Red Off State Solid on Blinking Solid on Description Internet connectivity no activity Internet activity Internet connection setup failed No Internet connection Description Client successfully registered via WPS WPS registration ongoing Error occurred WPS Button LED Colour Green Orange Red State Solid on B...

Page 9: ...DECT service up DECT activity or registering DECT clients DECT service down Requirements Your computer must run one of the following operating systems Microsoft Windows 7 or higher Microsoft Windows 7 x64 or higher Microsoft Windows Vista SP1 or higher Microsoft Windows Vista x64 SP1 or higher Microsoft Windows XP SP2 or higher Microsoft Windows XP x64 SP1 or higher Microsoft Windows 2000 SP4 Mac ...

Page 10: ...of your device remove the overlay covering the DECT slot 2 Insert the DECT cradle in the DECT slot 3 The DECT cradle is now ready for use You can now recharge the batteries of your DECT phone by placing it in the cradle RESIDENTIAL GATEWAY MODEL TG799VN 10 5 DECT SETUP ...

Page 11: ...ick a task click DECT pairing 2 Put your DECT phone in pairing mode 5 3 REGISTER TH58 TO TG799vn Proceed as follows 1 The DECT phone prompts you to register your handset If you do not see this message open the Menu and select Settings Registration Register Handset 2 Press 3 The DECT phone prompts you to start registration on your base station 4 Start DECT registration also referred to as DECT pair...

Page 12: ...99vn 3 Connect your computer to the TG799vn 4 Launch your Internet Browser 5 Your Internet Browser will automatically redirect to TG799vn welcome page 6 Click on Setup my Residential Gateway 7 Easy Setup will appear click Next to proceed RESIDENTIAL GATEWAY MODEL TG799VN 12 6 EASY SETUP ...

Page 13: ... click Next 9 Input your Internet Account User Name and Password click Next to proceed RESIDENTIAL GATEWAY MODEL TG799VN 13 Note HSI GPON Internet with No VoIP HSI GPON VoIP Internet with VoIP HIS GPON Public VoIP Internet with VoIP and Static IP for Camera service ...

Page 14: ...10 Select your access selection click Next to proceed 11 Select your service selection click Next to proceed RESIDENTIAL GATEWAY MODEL TG799VN 14 ...

Page 15: ...12 Input your Voice Account Telephone Number User Name and Password Click Next to proceed 13 Verify your configuration and click Start to apply RESIDENTIAL GATEWAY MODEL TG799VN 15 ...

Page 16: ...14 Please wait for the wizard to complete the configuration 15 Done You have successfully setup TG799vn Click Finish to close the wizard RESIDENTIAL GATEWAY MODEL TG799VN 16 ...

Page 17: ...owse to http dsldevice lan or to the IP address of your TG799vn by default 192 168 1 254 3 The TG799vn GUI appears Modify username password 1 Click on eInternet to configure your user name and password RESIDENTIAL GATEWAY MODEL TG799VN 17 7 MANUAL SETUP ...

Page 18: ...2 Enter your Username and Password and click Connect Modify VoIP Settings 1 To configure your VoIP settings Click on Toolbox RESIDENTIAL GATEWAY MODEL TG799VN 18 ...

Page 19: ...2 In Toolbox click on Telephony 3 In Telephony click on Configure RESIDENTIAL GATEWAY MODEL TG799VN 19 ...

Page 20: ...etwork you need to know the wireless settings that are currently used by the TG799vn The Network Name SSID The wireless key TG TG799vn default SSID and Wireless key is printed at the bottom panel of the Gateway RESIDENTIAL GATEWAY MODEL TG799VN 20 Note SIP URI same details as username Display name same details as username Abbreviated number leave it blank Port Select All to configure for both port...

Page 21: ...1 Open your web browser 2 Browse to http dsldevice lan or to the IP address of your TG799vn by default 192 168 1 254 3 The TG799vn GUI appears And click on Home Network 4 In Home Network click on WLAN RESIDENTIAL GATEWAY MODEL TG799VN 21 ...

Page 22: ...5 In WLAN click on Configure 6 Modify your desired settings and click Apply RESIDENTIAL GATEWAY MODEL TG799VN 22 ...

Page 23: ...rowser 2 Browse to http dsldevice lan or to the IP address of your TG799vn by default 192 168 1 254 3 The TG799vn GUI appears And click on Toolbox 4 In Toolbox click on Game Application Sharing RESIDENTIAL GATEWAY MODEL TG799VN 23 9 PORT FORWARDING CONFIGURATION ...

Page 24: ...re 6 Select your application and device Click Add and incoming request for the selected service will now be directed to the selected device The TG799vn will also configure the its firewall to allow this service RESIDENTIAL GATEWAY MODEL TG799VN 24 ...

Page 25: ... Pick a task list click Assign the public IP address of a connection to a device 3 Click the Edit link of your eInternet connection 4 In the Device list select the device you want to assign the public address to RESIDENTIAL GATEWAY MODEL TG799VN 25 10 DMZ CONFIGURATION ...

Page 26: ...ave as a result of the new configuration click OK 7 Release and renew the IP address of the device 8 To remove or unassigned the device from DMZ zone 9 Click on Unassign and release renew the IP address on the device RESIDENTIAL GATEWAY MODEL TG799VN 26 ...

Page 27: ... your USB memory stick or external hard disk in one of the USB master port s of your TG799vn Using the Network File Server Procedure 1 Open your web browser 2 Browse to http dsldevice lan or to the IP address of your TG799vn by default 192 168 1 254 3 The TG799vn GUI appears And click on Toolbox RESIDENTIAL GATEWAY MODEL TG799VN 27 11 USB FILE SHARING ...

Page 28: ...g 5 On the Content Sharing click on Configure 6 Under Network File Server Windows Networking click Server Enabled 7 Click Apply 8 All users connected to the TG799vn can now connect to your USB storage device RESIDENTIAL GATEWAY MODEL TG799VN 28 ...

Page 29: ...rs If the storage device has multiple partitions an index number will be added at the end for example Disk_a1 and Disk_a2 If the partition is a managed partition the Media and Shared folders will be displayed instead RESIDENTIAL GATEWAY MODEL TG799VN 29 Note Server Name You will use this name to access the USB storage If you leave this field empty you can only access your USB storage device by ent...

Page 30: ...igned to your USB storage device So in our example we will type smb Residential 4 The SMB Mount window appears Select the shared folder you want to mount and click OK 5 The SMB CIFS Filesystem Authentication window appears You do not need to authenticate click OK 6 Your USB storage device is now mounted and is displayed on your desktop RESIDENTIAL GATEWAY MODEL TG799VN 30 If you did not provide a ...

Page 31: ...k Configure 4 Click Unmount 5 Unplug your USB storage device from the Residential Gateway Printer Sharing Pre requisite before the print server 1 Connect the USB printer to the TG799vn USB port 2 You have the printer software loaded on the PC OS 2K XP Vista and OS X 3 The printing format used is RAW RESIDENTIAL GATEWAY MODEL TG799VN 31 12 USB PRINTER SHARING ...

Page 32: ...TG799VN 32 Open Printer and Faxes and click on Add a printer Select Local printer and untick UPNP printer Select create a new port and select Click Next Add printer IP address as 192 168 1 253 Select custom and click on settings ...

Page 33: ...as LPR Insert Queue Name as printer TICK a LPR Rate Counting Enabled Select your printer or use the Printer Installation CD to reinstall the printer driver Select a default printer Select Do not share the printer Click Yes to print test page Click Finish ...

Page 34: ...ure that Ethernet Cable to WAN port is connected ONT is turned on The Internet LED does not light up Make sure that your user name and password are correct Proceed as follows 1 Browse to the Residential Gateway GUI 2 On the Broadband menu click Internet Services 3 Under Internet click View More 4 Check your user name 5 Re enter your password 6 Click Connect The power requirements for your Resident...

Page 35: ...r is enabled message like radio on Poor Wireless Connectivity or Range Try the following Change the wireless channel Check the signal strength indicated by the wireless client manager If the signal is low try to place the Residential Gateway or to direct the Residential Gateway s antenna s for optimal performance Use WPA 2 PSK as encryption Change the wireless channel Proceed as follows Change the...

Page 36: ...via the Residential Gateway GUI Proceed as follows 1 Browse to the Residential Gateway GUI 2 On the Residential Gateway menu click Configuration 3 In the Pick a task list click Reset my Residential Gateway 4 The Residential Gateway restores the initial configuration and restarts 5 The Residential Gateway returns to the Residential Gateway home page unless the IP address of your computer is not in ...

Page 37: ...1 PC local network setting Please change the Network Card TCP IP setting to Use the following IP address 2 Run UpgradeST exe 3 Click Next RESIDENTIAL GATEWAY MODEL TG799VN 37 15 FIRMWARE UPGRADE ...

Page 38: ...4 Enter User Name Administrator Password modem Access Key Click OK 5 Click Have Disk 6 Click Browse and locate the firmware image Once located click OK RESIDENTIAL GATEWAY MODEL TG799VN 38 ...

Page 39: ...e image and click Next 8 Please wait while the Wizard upgrades the TG799vn 9 Done Click Finish to close the wizard Now reset your TG799vn to factory default to activate the new firmware RESIDENTIAL GATEWAY MODEL TG799VN 39 ...

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