Maxis FastTap User Manual Download Page 4 | Manualshive

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1.1. Welcome to Maxis FastTap.

Maxis FastTap encompasses the following services which you can enjoy with your NFC* enabled Nokia
6212 classic mobile phone :-

1. Introduction

Touch ‘n Go

Use your mobile at all existing Touch ‘n Go points

Reload at all existing Touch ‘n Go reload points

View your Touch ‘n Go status and balance via the
Touch ‘n Go mobile application

Reload your Touch ‘n Go from your mobile
anywhere, anytime –

coming soon

Maybankard Visa payWave on your mobile

Download Maybankard Visa payWave directly to
your phone

Use Maybankard Visa payWave on your mobile to
pay at any Visa payWave retail outlets nationwide

* For more details on NFC, refer to Section 1.2

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Summary of Contents for FastTap

Page 1: ...Maxis FastTap User Guide Maxis Mobile Services Sdn Bhd 73315 V ...

Page 2: ......

Page 3: ...it Card Application Process Eligibility Criteria 15 2 4 How to access the Maybankard Visa payWave mobile application 16 2 5 How to use the Nokia 6212 classic mobile phone for credit card payments at Visa payWave retail outlets 17 3 Touch n Go with Maxis FastTap 18 3 1 Overview 18 3 2 Where to use Touch n Go on the Nokia 6212 classic mobile phone 18 3 3 How to access the Touch n Go mobile applicati...

Page 4: ...eload at all existing Touch n Go reload points View your Touch n Go status and balance via the Touch n Go mobile application Reload your Touch n Go from your mobile anywhere anytime coming soon Maybankard Visa payWave on your mobile Download Maybankard Visa payWave directly to your phone Use Maybankard Visa payWave on your mobile to pay at any Visa payWave retail outlets nationwide For more detail...

Page 5: ... diagram below There are several NFC Tags included in the Nokia 6212 classic mobile phone box for you to try out You can also use the same tap action on Maxis FastTap posters to find out more about Maxis services or other information such as special offers Please look out for Maxis FastTap posters and follow the instructions on the poster NFC enabled accessories are also made available at the Maxi...

Page 6: ...Touch n Go The NFC enabled Nokia 6212 classic mobile phone has a built in NFC antenna to communicate with other contactless devices and contactless readers and also contains an embedded secure computer chip which stores payment applications such as Visa payWave and Touch n Go An introduction to NFC is also available in the Nokia 6212 classic mobile phone user guide 1 3 Getting Started 1 3 1 Activa...

Page 7: ...ic mobile phone has pre configured Mobile Data settings however if you are experiencing difficulties in downloading please check that the settings are configured as per below If the settings differ you can request your settings again via www maxis com my Go to Menu Settings Configuration 1 Check Maxis 3G for Default configuration setting 2 Check Maxis 3G WAP for Preferred access point Note If you ...

Page 8: ...g Touch n Go or Visa payWave touch points o If you select Off the NFC functionality will be switched off and you will need to set it to On manually each time you want to use any Maxis FastTap services Tip Select On to make sure your phone is always ready to use Maxis FastTap 2 Content Sharing This option allows you to control settings between your Nokia 6212 classic mobile phone and other NFC devi...

Page 9: ...ility This option allows you to control the Maxis FastTap payment services on your Nokia 6212 classic mobile phone such as Touch n Go and or Maybankard Visa payWave on your mobile o If you select Always your Maxis FastTap services such as Maybankard Visa payWave on your mobile or Touch n Go will always be available This means each time you tap an NFC reader to pay it will instantly be processed by...

Page 10: ...hen you want to pay using Touch n Go or Maybankard Visa payWave on your mobile 1 4 Preloaded Mobile Applications Your Nokia 6212 classic mobile phone comes with preloaded applications and mobile content ready for you to use 1 myMAXIS Application o Single interface for purchasing mobile content downloads Music Games Maxis TV Traffic Check and links to other hot external websites o Access to details...

Page 11: ...wnloaded their Maybankard Visa payWave credit card on to their mobile phone this application allows you to manage how the payment feature is accessed 3 Touch n Go Mobile Application This application allows you to check the balance of your Touch n Go on your mobile phone 9 ...

Page 12: ...Visa payWave credit card If you have not yet applied for Maybankard Visa payWave on your mobile please refer to Section 2 2 below To use your Maybankard Visa payWave on your mobile to make a payment simply tap your mobile phone against any Visa payWave contactless reader Visa payWave on your mobile works exactly the same way as a Visa payWave credit card No signature is required on the receipt and...

Page 13: ... payWave retail outlets o Bills can be automatically charged to your Maybankard Visa payWave on your mobile account giving you the convenience of paying your bills on time o Earn 1 TreatsPoints for every RM 1 spent o During promotional period May August 2009 earn 5X TreatsPoints for every RM 1 spent o Use your TreatsPoints to redeem gifts on the spot at over 500 HotSpot locations nationwide o Look...

Page 14: ...irst need to complete the credit card approval process described on the next page If you have already completed the application process your Maybankard Visa payWave on your mobile account will be downloaded to your Nokia 6212 classic mobile phone as described on the next page Carrefour Parkson Watsons Baskin Robbins Hush Puppies KLIA Express Rail Link Nando s Toy City The Body Shop Jusco selected ...

Page 15: ...ocess you will be prompted to configure settings for your Maybankard Visa payWave mobile application to determine how the application manages access to payment feature Note You can change these settings at a later time by selecting Preferences from the main menu of the Maybankard Visa payWave mobile application During the download process you will see the following on your Nokia 6212 classic mobil...

Page 16: ...On o Choose Yes or No o If you select Yes you can just tap your Nokia 6212 classic mobile phone on a Visa payWave reader and your transaction will be processed without requiring confirmation o If you select No you will need to open your Maybankard Visa payWave mobile application and select the option pay each time you want to use your phone to pay at a Visa payWave reader Tip For added security se...

Page 17: ...nkard Visa payWave application form and provide the required supporting documentation outlined below o Copy of NRIC both sides or Passport including that of supplementary applicant s o Latest Income Tax Return J Form o Latest 2 months salary slips o Latest 3 months savings account activity current account statements If you are self employed o Copies of Business Registration o Latest 3 months Bank ...

Page 18: ...her bank o Copy of NRIC both sides or Passport including that of supplementary applicant s o Copy of Credit Charge card both sides o Copy of latest card statement 2 4 How to access the Maybankard Visa payWave mobile application To access the application please follow the steps below 1 Go to Menu Apps Collection 2 Select the Maybankard Visa payWave mobile application by clicking on the Maybank icon...

Page 19: ... the Visa payWave reader displays Remove Card remove your phone from the reader 4 The transaction is complete after the Visa payWave reader displays Transaction Completed The cashier will hand you a receipt which you do not need to sign Note If you have configured your Nokia 6212 classic mobile phone NFC settings to Off and or Maybankard Visa payWave mobile application settings on your mobile to p...

Page 20: ...n Go reload points Note Maxis will provide Touch n Go Sdn Bhd with registration details required for customer registration purposes and facilitate any future card management requests 3 2 Where to use Touch n Go on the Nokia 6212 classic mobile phone You can use your Touch n Go on your mobile phone at any Touch n Go points nationwide Touch n Go can be used at the following locations o Tolls nationw...

Page 21: ...licking on the Touch n Go icon The following picture shows the Touch n Go application menu options 1 Select Card Details to view your Touch n Go balance expiry date status and serial number 2 Select Last Reload Details to view your last reload date reload amount and balance after reload 3 Select Help to contact Touch n Go Careline Centre for any Touch n Go related enquiries 19 ...

Page 22: ...n Go reader upon entry e g toll lane parking lot LRT You will subsequently need to touch out by tapping the same mobile phone on a Touch n Go reader again to exit e g toll lane parking lot LRT There will usually be a beep sound to notify you when you can proceed A maximum fare and or surcharge will be imposed if you do not touch in and touch out using the same mobile phone Note for toll lanes If y...

Page 23: ...Utara Pendang Sg Petani Selatan Sg Dua Juru Bukit Tambun Selatan Jawi Taiping Utara Kuala Kangsar Jelapang Ipoh Selatan Tapah Bidor Jalan Duta Sg Besi Batu Tiga Sg Rasau Damansara Subang Kota Damansara Setia Alam Kajang Bandar Baru Nilai Senawang Ayer Keroh Yong Peng Utara Ayer Itam Skudai Kempas Central Link Expressway ELITE 0 USJ Seafield KLIA Seremban Port Dickson Highway Mambau Metramac Highwa...

Page 24: ...i Ampang Park Setiawangsa STAR Light Rail Transit Bandar Tasik Selatan Masjid Jamek Ampang Sri Petaling KTM Komuter KL Sentral Car Park KLIA LCCT Sepang PLUS Expressways PLUS Sg Dua entry Juru entry Ipoh Selatan entry Rawang exit Sg Buloh OBR south bound Jalan Duta entry Damansara entry Subang exit Bukit Raja entry Batu Tiga Klang bound Sg Rasau Klang bound Sg Besi entry UPM exit Kajang entry Port...

Page 25: ...ong Selangor Deromp Media M Sdn Bhd Bangsar Village Lower Ground West Wing No 1 Jalan Telawi 1 Bangsar Baru 59100 Kuala Lumpur Bukit Merah Laketown Resort Jalan Bukit Merah Semanggol Perak Express Shop Restoran Jejantas Overhead Bridges OBR Ayer Keroh ATM Reload Maybank Malaysia more than 1 000 ATMs nationwide CIMB more than 300 ATMs nationwide Bank Muamalat 16 ATMs at major cities RHB 100 ATMs na...

Page 26: ... 35 RM 50 RM 100 RM 150 RM 200 or RM 500 Note Only cash is accepted except at selected counters o Your Touch n Go on your Nokia 6212 classic mobile phone will be reloaded and returned immediately o Please keep the reload receipt for future reference At ATMs please follow these steps o Bring your Nokia 6212 classic mobile phone and ATM card o Follow the instructions displayed on the ATM screen o Pl...

Page 27: ...ports 3G and is able to carry out functions such as phone calls SMS MMS GPRS 3G etc Please refer to the Nokia 6212 classic User Guide for more information Q7 I am having difficulty downloading NFC applications onto my mobile phone Please ensure that your phone settings are properly configured For recommended phone settings configurations please refer to Section 1 3 Getting Started Q8 I have lost m...

Page 28: ...or Participant s Maxis postpaid account will result in deactivation of all the applications residing in the Mobile phone Customers are responsible for informing Maybank and or Touch N Go for the purpose of deactivating respective services with Maybank and or Touch n Go as the case may be upon deactivation of the FastTap Services Service and or Participant s Maxis postpaid account with Maxis 5 Fast...

Page 29: ...o 6 TNGSB shall not be liable for any act refusal and or omission by Service Providers to accept the Touch n Go transactions nor shall TNGSB be liable for any defect or deficiency in any of the Services provided by the Service Providers Lost and Stolen 1 For lost or stolen mobile phone the Touch n Go application can be invalidated when you notify TNGSB by telephone followed by letter mail fax emai...

Page 30: ...termine the condition of the Service Termination and will refund the Deposit if applicable and any remaining Credit Value to you within thirty 30 days upon termination less a Processing Fee of Ringgit Malaysia Five only RM 5 00 2 TNGSB reserves the right at its sole and absolute discretion without incurring any liability in whatsoever form and manner not to prompt or remind you before the Touch n ...

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