Maxcom MM820 Plus User Manual Download

Page: 64 / 77

19. Troubleshooting

It is impossible to turn on the mobile

The battery is charging

slowly

Connect the power supply

and charge for several

hours

The battery has

been installed

incorrectly

Remove and insert the

battery again

It is impossible to charge the battery

The battery or the

charger is

damaged

Check the battery and the

charger

The battery is being

charged at temp.

<0°C or >40°C.

Improve the charging

environment

The power supply is

improperly connected to

the telephone or the

socket

Check the power supply

plug

Summary of Contents for MM820 Plus

Page 1: ...User s guide GSM mobile phone Maxcom MM820 ...

Page 2: ......

Page 3: ...text 14 5 1 Changing font size in the mobile phone 14 5 2 Changing font size in an SMS 15 6 Basic operations 15 6 1 6 2 6 3 Turning on the mobile phone 15 Changing language time and date 16 Making aconnection 16 6 3 1 Selecting a number from thephonebook 17 6 4 6 5 6 6 6 7 Accepting a connection 17 Volume adjustment 17 Symbols on the display 18 Additional functions during the call 18 6 7 1 Loud sp...

Page 4: ...ies management 23 Phonebook settings 24 Messaging 25 7 5 7 6 7 7 7 8 7 9 7 10 7 11 Creatingandsendingamessage 25 Inbox 27 Messages sent 28 Drafts 28 Outbox 29 SMS and MMS message settings 29 MMS multimedia messages 31 8 Emergency numbers 31 8 1 SOS button 32 8 1 1 SOS button settings 33 8 2 List of connections 34 9 10 Camera 35 FM radio 36 ...

Page 5: ...4 Tasks 41 15 Settings 42 15 1 Sound settings 42 15 2 Date and hour settings 44 15 3 Planning the telephone turn off turn on 44 15 4 Language 44 15 5 Display 45 15 6Plane mode 46 15 7 Font size 46 15 8 Backlight 46 15 9 Call settings 46 15 10 MENU items configuration 47 15 11 Network services 48 15 12 Protections 48 ...

Page 6: ...50 15 14 16 17 17 1 17 2 18 19 20 21 22 Restoring default settings 50 Files manager 51 Services 52 SIM services 52 WAP 52 Safety and safety precautions 53 Problem solving 63 Service and conservation 67 Environment protection information 70 Declaration of conformity 72 ...

Page 7: ...7 1 Mobile phone description ...

Page 8: ...dphones connected 10 Silentmode 11 Microphone 12 Camera 13 Magnifying glass Right Font size increase in read messages 14 Disconnection key Turning on and off the mobile phone 15 Navigation keys Up and Down 16 Right function key 17 Camera 18 Green diode missed call 19 Orange diode alarm clock is on 20 Blue diode new message 21 Red diode charging 22 Desktop charger sockets ...

Page 9: ...es outlet 26 Charging socket USB 27 SOS key 28 Speaker 29 Rearbatterycover 2 SIM and MicroSD card installation There is the SIM card socket under the battery Before the card installation make sure that the mobile phone is turned off and is not connected to a power supply or any other accessory ...

Page 10: ...roSD card to ensure that the MicroSD card terminals touch the telephone connections close the pin towards LOCK Be careful during the memory card operation in particular when you insert and remove it Before use some memory cards require formatting with the use of a computer If you use SD cards regularly prepare back up copies of information available in cards used in other devices Any improper use ...

Page 11: ...the screen after the mobile is turned on Make sure that the card is inserted properly and is not damaged before you turn on the phone again If inscription Insert SIM card appears on the display again contact your GSM network Operator for replacement 4 Battery and rear cover installation Insert the battery gently and make sure that the metal terminals are placed in an appropriate position Install t...

Page 12: ...dio devices and consequently the guarantee loss If the battery is low the display shows an empty battery symbol and a sound signal is heard if the alert sound is on Connect the charger with the socket to charge the battery The lines on the battery charging indicator will appear and disappear during the charging process to stop when the phone is disconnected from charging The total battery charging...

Page 13: ...of a desk charger first attach a small network charger connector to the desk charger outlet and then connect the charger to the socket Now put the mobile to the desktop charger terminals down to charge the battery 4 2 Illuminated icons When is blinking you have an unanswered SMS When icon is blinking the battery is charging When icon is blinking you have missed calls When icon is blinking the alar...

Page 14: ... the display Press to screen the table of symbols Navigate the table by means of keys Up Down Left Right in order to enter symbols Select OK to enter a desired symbol 5 1 Changing font size in the mobile phone You can change font size in the mobile phone menu by holding key on the main display The font will get smaller or bigger To reverse the operation hold the same key once again You can also ch...

Page 15: ...ress and hold key on the keyboard to turn on off the phone If the SIM card is protected by the PIN code enter it and confirm with the left function key Use the right key to delete the digits in case of an error Attention If the PIN and PUK codes have not been provided with the SIM card contact your network operator If the PIN code is entered incorrectly 3 times the telephone will be blocked and th...

Page 16: ...allation you may be asked whether you want to save the settings suggested by the device operator 6 3 Making a connection Enter a telephone number Press Delete to remove the numbers in case of misdialling Press to select Press Stop to cancel the connection Press to finish the connection Attention When you make an international connection press twice to add international prefix before a country code...

Page 17: ...name and select the desired contact Press to select the number Fast method in the standby mode press the right function key Phonebook to enter the contacts 6 4 Accepting a connection Press to answer You can also reject a call by means of the Red Receiver Press to stop the call 6 5 Volume adjustment Use side key to adjust the volume during the call The volume level indicator is visible on the displ...

Page 18: ...on the display Signal intensity Headphones connected Soundsignal only Battery level Sound signal vibrations New SMS Vibrationsonly Roaming on Alarm on Silent 6 7 Additional functions during the call During the call press the left function key to enter the Options 18 ...

Page 19: ...ction or adding a new number to the contact list during the call Phonebook Searching in the phonebook in order to start a new call or edit information Messages Entering the Messages List of connections Entering the list of connections initiated Dictaphone Turning on the recording rozmowy Turning down Turning off the microphone DTMF Turning on or off the tone signalling 19 ...

Page 20: ...keys to change the volume Press the key again to restore the normal mode 6 7 2 Call waiting If somebody wants to get through to you when you are having a call a signal will be heard Then you can hold the current connection through Options You have to enter Settings Connection settings Waiting call to activate this service During a call the number you are connected with and the connection duration ...

Page 21: ...he SIM card or in the telephone memory Enter thecontactnameand number If the contact is saved in the telephone memory you may also add a photo and aspecial track Go to other items pressing Up Down Select Options Save to save the contact Press to show the main screen Delete to delete a letter number or Back to return to the previous Menu view Attention While entering international numbers start wit...

Page 22: ...gram quick selection keys Press Menu Contacts Press OK Select Options 11 Settings 2 Quick selection Press OK Select Status Turn on to activate the fast selection Select 2 Choose numbers by means of keys Up Down select a key you want to connect with a contact and press Edit Find an appropriate contact with the use of the keyboard Up Down keys and confirm with key OK Do the same with other keys 21 2...

Page 23: ...mber Send MMS Sending a multimedia message Connect Makes a connection with a selected number Edit Possibility of changing the name or number of the contact Delete Removing a selected contact Copy Copying a contact to the SIM card telephone memory Transfer Transferring a contact to the SIM card telephone memory Select a few Sending an SMS to selected contacts or removing the selected contacts Setti...

Page 24: ...e Quick dialling Additional numbers You can set certain numbers Memory status Screens the current mobile and SIM card memory status Copy all Possibility to copy all contacts from the SIM card to the telephone and the other way round Transfer all Possibility to transfer all contacts from the SIM card to the telephone and the other way round Remove all contacts Possibility to remove all contact from...

Page 25: ...ts You can select several receivers of a message Writing a messagepress Options and select Insert symbol Enter a symbol to add symbols to the message Writing mode to select between PL pl Abc or numbers Writing method to change the language of SMS writing Insert a template to enter a ready SMS message Add a sound video subject for an MMS only to add a file or subject to an SMS View MMS for an MMS o...

Page 26: ...rnetbookmark Advanced to select one of the following options Attention Stressed letters symbols and letters characteristic of Polish language ą ć ę ł ń ó ś ź ż take more space limiting the number of marks a single SMS may consist of An SMS may be sent even after exceeding the acceptable number of marks Longer messages will be sent as two or more messages The service provider may charge for each me...

Page 27: ...ad the whole of it To make the message text smaller larger press the Magnifying glass key Press Options Answer in an SMS or Answer in an MMS to send a message to the receiver Press Options Call to select the number of the Sender Press Options Forward to forward the message Press Options Delete to delete a message Press Advanced to select one of the following options ...

Page 28: ... the mobile Transfer the message to the mobile memory 7 7 Items sent Select Menu and go to Messages Select Sent Select a message from the list and click Ok Select Options View to see the whole message Entering Options you may send the message again edit delete copy or transfer to the telephone 7 8 Drafts Select Menu and go to Messages Select Drafts Selectamessagefrom the listand click Ok and then ...

Page 29: ...ges Select Outbox Select a message from the list click Ok and then View By means of Options you may send edit delete copy or transfer a message to the mobile 7 10 SMS and MMS message settings Select Menu and go to Messages Select Settings Select SMS to change the Settings of text messages You can select one of the following options ...

Page 30: ...t messages Selectwhether thesent messages are tobesaved Saving place The preferred place of message saving Select MMS to change the Settings of the multimedia messages Click Data account to select the type of an MMS service After this option is selected a list of WAP and MMS settings for most Polish GSM operators is displayed Select your service provider In case of any problems with sending an MMS...

Page 31: ...and Advanced to insert other elements such as a template or a bookmark 8 Emergency connections When the telephone is on before the SIM card is activated or the telephone is protected with a code an SOS inscription emerges above the right function key Select SOS and then Yes to automatically connect with an emergency number Press No to return to the previous view If you select Yes by mistake press ...

Page 32: ...om the emergency contact list and then it will start calling undefined numbers Unless the call is answered within 60 seconds the telephone will select another number The process repeats 3 times until the call is answered Press the red headphone to call another person from the emergency contacts during the SOS mode Press and hold SOS key to stop the SOS procedure Automatic calls to number 112 are n...

Page 33: ...ses allergies and blood group Select key SOS and click option Turn on to turn on the service Select Emergency contacts to define emergency numbers You can add the maximum of 5 entries Select item Emergency SMS for the mobile to make a connection and send an SMS to emergency numbers Click SMS content to change the content of the message Select Alarm SOS to turn on or off the sound signal ...

Page 34: ...ns If you press the green receiver all latest connections will be displayed If you enter the main Menu find the List of connections and press OK and you will be able to review the connections in groups 1 Missed calls 2 Outgoing calls 3 Answered calls You can also clean the register and check the time of the calls Press to select a number or select Options to make use of the following functions ...

Page 35: ...in the Contacts Edit before connection You can change the number before making the connection Delete Deletes a connection from the list 9 Camera The mobile has an option of taking photos and recording videos Press the left function key to select the option A photo is taken bypressing a key Select function Switch to camera in the Options to record a video Press the left function key to set recordin...

Page 36: ...ry card 10 FM radio The mobile can receive radio waves at frequency from 87 5 to 108 0 MHz Attention In case of poor radio signal connect the headphones to the telephone The headphones cord serves as an aerial In the standby mode click Menu key and find Radio FM by means of Up Down arrows You can adjust volume with keys Left Right select a channel or frequency Press Down to stop radio playing Pres...

Page 37: ...ltimedia 11 1 Audio player Play the audio files saved in the mobile or on the memory card The telephone can play all WAV AMR extension files Some audio file types cannot be played in the mobile or the mobile does not see them The files to be recorded from the memory card must be saved in My Music folder While playing press the following keys Up play pause Left the previous track Right the next tra...

Page 38: ...the following setting options Playlist containing the telephone or memory card files Replay Replay the song or the playlist Play at random the songs will be played at random Play in the background Turn on or off the option of playing background music when the display returns to the standby status 11 2 Video player This menu allows for recording video recordings saved in the mobile or the memory ca...

Page 39: ...ons Play Send Changename Delete Delete all files Sortaccording to Memory 11 3 Dictaphone You can record telephone calls music or surrounding sounds Select Menu Multimedia Dictaphone or Options Dictaphone during a call Press right MENU key Stop to stop recording Default tracks are saved in folder Files manager Mobile Audio You can change the file quality and saving place into SD memory card Select ...

Page 40: ... alarm to the time set Setting the alert Press Menu and go to Alert Select one alert Select Edit to activate the alert Select On Off by means of Right Left keys Set the alert time and the nap time Select Repeat to select the alert once every day or on selected days Select Alert sound to change the alert sound Select Alert type to turn on the sound vibrations or both ...

Page 41: ...o entering another digit Reselect Ok to obtain the result or select by means of the arrows and press OK 14 Tasks Press Menu and go to Tasks Select Add to add a new alert Now you can set the task details selecting from the following selecting from the following options Subject Task name e g Dinner with Jan Priority Choose the task priority Time and date Date and hour of the task initiation Alert Tu...

Page 42: ... settings Click Menu Settings Users profiles Then select a profile Click Options and then Activate to activate the profile If you want to change a profile Settings select Adjust Select Alert type to turn on or off the mobile sound and vibrations Select Sound type to set whether the track is to be repeated Select track sound to set the track Select track volume to change the volume of the ...

Page 43: ...volume By means of items 9 13 you may set one by one mobile turning on off sound flip turning on off sound and turning on off the warning sounds Select Incoming number to turn on or off the function allowing for hearing the incoming number during the call on condition the number identification is on Choose profile Mute to turn off all mobile sounds You can also hold key in standby mode to turn on ...

Page 44: ...elect Menu Settings Mobile settings Planned turning on off the mobile The function enables setting the time of turning on or off the mobile If the turning on and off time is the same no action will be taken 15 4 Language Select Menu Settings 2 mobile settings 3 Language The mobile Menu default language is defined through the SIM card You can change the language into one of the 11 available ones Pr...

Page 45: ...wallpapers or a photo graphics from your own gallery Select Menu Settings Mobile settings Display Select the gallery you want to use your own or the system one Use keys Left Right to scroll the wallpapers Confirm your choice In the display Menu you can also set the date andhour the operator s number and your number visibility on the screen The display of the user s number depends on the SIM card ...

Page 46: ...e 15 8 Backlight Setting the display contrast and time necessary for the backlight to turn on Select Menu Settings Mobile settings Backlight Select contrast and the backlight time make the change by means of Right Left keys 15 9 Setting connections Most of the following functions are network services offered by the operator If the operator offers a service an appropriate configuration may be made ...

Page 47: ...ing connections in certain situations Call barring Possibility to bar selected call types Switching lines Switching lines during a call Advanced Possibility to activate redialling turning on sound reminder of a call time activate automatic connection break and selecting a call answering method 15 10 MENU items configuration You can select less important MENU items and turn off their display in the...

Page 48: ... between Manual and Automatic Select GPRS connection to determine whether you want to make use of GPRS network Select Pref GPRS transfer to determine what is to be sent via GPRS 15 12 Protections Your mobile phone has various codes passwords to prevent the use of the mobile and the SIM card by unauthorised people Enter your password whenever you are asked to and press OK to confirm If you enter a ...

Page 49: ......

Page 50: ...N code at turning on the mobile or change the PIN and PIN2 code The PIN code is available with the SIM card Telephone protection You can turn on off the telephone lock code or change the code The default code is 1122 15 13 Connection 15 13 1 Bluetooth Thanks to Bluetooth connection you may send and receive files You can also connect other devices e g a wireless headphone set Select Menu and go to ...

Page 51: ... operators WAP MMS and GPRS Select Menu Settings Connectivity Data accounts to edit delete add an account You can obtain a correct configuration from your operator Some operators enable remote mobile phone configuration 15 14 Restoring default settings Select Menu Settings Restore default settings to reset all mobile Settings and restore the standard ones Enter the telephone lock code default 1122...

Page 52: ...folder Format to format a desired drive Details The following options are available on opening the folder and pressing the leftprogram key Open Create a folder to create a new folder in a selected location Change folder name Delete the present folder Sort according to Sort the display order Press the left program key to open a selected file and press the left program key Options to have access to ...

Page 53: ... telephone has settings for some operators To activate them you have to select Menu Services WAP Settings Data account and select the operator The size of the phone display may make sites look different than the original ones Some details of the websites may not be visible Contact the service provider for the availability of the services and the pricelist You can obtain configuration settings nece...

Page 54: ...etrol stations and other places making use of explosives The device and its accessories may contain tiny parts Keepyourmobileawayfromchildren While driving a car use the headphone set for safety reasons Turnoffthe phonebeforeboarding aplane and do not turn it on during the flight Please be careful when you use your mobile near devices such as cardiac pacemakers hearing aids and other medical equip...

Page 55: ...es and explosives Keep your phone away from magnetic substances such as credit cards or magnetic discs to avoid demagnetisation Keep the mobile away from liquids In case of drowning or erosion contact the manufacturer Avoid using the phone in too high or too low temperatures and avoid direct impact of solar radiation Do not place the mobile near heating installation e g a radiator a heater an oven...

Page 56: ...sit Always turn off the device if its use is forbidden or may cause interference The device must always be used initsregularoperationposition The device complies with the rules governing radiation if used in its normal position by the ear or within the minimum of 2 2 cm from the body If the device is kept close to the body e g in a belt holster such objects should not contain any metal elements an...

Page 57: ...ely secured medical apparatus Should you have any questions or doubts whether the apparatus is properly protected from the influence of external radio signal consult the doctor or the manufacturer of the apparatus If there is information that the device must be off during the time of your visit in a health care institution please comply with the instructions Hospitals and other health care institu...

Page 58: ...commendations comply with the independent Wireless Technology Research People who have a cardiac pacemaker should always keep the device within the minimum of 15 cm distance from the pacemaker do not keep the mobile in a chest pocket keep the device by the ear opposite the pace maker to decrease the risk of interference If you suspect there is a risk of interference turn off the device and carry i...

Page 59: ...off the mobile phone at petrol stations and in garages Follow warnings which refer to the use of radio accessories in the vicinity of places where fuel is stored and sold chemical plants and areas where explosives are blasted off Places posing a risk of explosion are usually however not always clearly marked It also refers to bottom decks of ships transporting chemicals vehicles making use of liqu...

Page 60: ...he market However we cannot guarantee its total compatibility Vehicles Radio signals may exert impact on electronic systems in mechanical vehicles e g electronic fuel injection ABS automatic cruise control air bag system which were installed incorrectly or are inadequately secured Contact the manufacturer or distributor to obtain information on your vehicle or its additional options Do not store o...

Page 61: ...f mobile phone accessories there is a risk of causing serious damage while the airbag is filling with air The use of the phone during flight is forbidden Turn off the device before you get on a plane The use of wireless telecommunication devices may cause serious risk for the flight safety and cause communication interference The foregoing may also be illegal 60 ...

Page 62: ...easurement unit referred to as the Specific Absorption Rate SAR proper absorption The extreme SAR coefficient value determined by ICNIRP for portable devices equals to 2 0 W kg SAR value is measured at the greatest transmission power and the real volume during the device operation is usually below the foregoing level The reason for that is the automatic changes of the device power level which ensu...

Page 63: ...eping the mobile close to the body or head In the case of this model the highest measured SAR value in tests is equal to 0 510W kg SAR values may differ according to state reporting and testing requirements or to the band frequency in a particular network PROTECT YOUR HEARING Long time contact with loud sounds may cause hearing impairment Listen to music at moderate level and do not keep the devic...

Page 64: ...as been installed incorrectly Removeand insert the battery again It is impossible to charge the battery The battery or the charger is damaged Check the battery and the charger The battery is being charged at temp 0 C or 40 C Improve the charging environment The power supply is improperly connected to the telephone or the socket Check the power supply plug 63 ...

Page 65: ...ignal or turn off the mobile for some time An error occurs while calling and receiving calls Call barring is on Turnoff call barring in Settings If it does not work contact the operator The PIN code has not been accepted An incorrect PIN code has been entered too many times Enter the PUK code or contact the network operator The SIM card error The SIM card is damaged Check the SIM card condition If...

Page 66: ... of cloth An error of connection with the network The SIM card is damaged Check the SIM card condition If it is damaged contact the network operator No GSM service signal Contact the network operator Too poor signal See below poor signal Poor signal Too far distance from the network base Try again from another place Network overload Try again later 65 ...

Page 67: ... Thismay connectyouwithanother network transmitter An error occurs while adding a new contact The mobile memory full Remove the existing contacts to provide free memory An error of a function setting The function is unavailable or served by the network Contact with the network operator 66 ...

Page 68: ...s elements may get damaged Do not store the device in hot places High temperatures may shorten the service life of electric devices damage the battery cause interference or melting of the plastic elements Do not store the device in cold places If the device is brought to a warm place and acquires normal temperature it may condense inside which in turn may trigger damage to the electronic circuits ...

Page 69: ...e The purchase confirmation such as a receipt or an invoice is essential to have your complaint acknowledged The guarantee does not cover the damage which has occurred as a result of improper use of the device such as pouring negligence improper maintenance breaking or damage caused to its elements Moreover the guarantee does not cover any damage caused as a result of a storm or other power oscill...

Page 70: ...ery Battery 3 7V 800 mAh Li ion battery Charger Manufacturer AQUIL STATR PRECISION NDUSTRIAL SHENZHEN CO LTD Model ASU30e 050050 Rated input 100 240V 50 60Hz 0 3A Output 5Vdc 500mA L P S or Manufacturer BaiJunDa Electronic CO LTD Model UT 003E 698 Rated input 100 240V 50 60Hz 0 15A Output 5Vdc 500mA L P S 69 ...

Page 71: ...d to the battery collection point THROWING BATTERIES TO FIRE IS FORBIDDEN Attention This device is marked with a symbol of crossed out skip in accordance with European Directive 2002 96 WE and Polish Act on the Used Electric and Electronic Equipment Such marking informs that after the period of use finishes the equipment must not be placed with other household waste Attention this device must not ...

Page 72: ...tric and electronic equipment helps avoid consequences which are harmful for human health and the natural environment and result from the presence of hazardous components as well as improper storage and processing of such equipment 71 ...

Page 73: ...A12 2011 Electromagnetic EN 301 489 1V1 9 2 2011 09 Compatibility EMC EN 301 489 7V1 3 1 2005 11 EN 301 489 17V2 2 1 2012 09 EN300 328 V1 7 1 2006 10 Specific Absorption Rate EN50360 2001 A1 2012 SAR Radio communication ETSI EN301 511 V9 0 2 2001 03 The conformity study procedure referred to in article 10 quoted in schedule IV of Directive 1999 5 EC has been carried out in collaboration with the f...

Page 74: ...n It depends on the software installed the service provider and the SIM card We hereby reserve the right to make changes in the product and its functions without the preliminary presentation of information concerning that fact Technical support number 32 325 07 00 or e mail serwis maxcom pl 73 ...

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Page 77: ...MM820 Ver 2 3 11 2013 MAXCOM S A 43 100 Tychy ul Towarowa 23a POLAND tel 32 327 70 89 fax 32 327 78 60 www maxcom pl office maxcom pl 1313 ...

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Maxcom MM820 Plus, User Manual

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Summary of Contents for MM820 Plus

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