Max Power
5, Via Philips Str, 20900, Monza (MI), Italy
Tel: +39 (0) 39 2001973 - 936, Fax: +39 (0) 39 2004299
Introduction
The purpose of this document is to set out the terms of warranty cover offered in relation to products purchased by the End User from Max
Power or its approved network of resellers.
1. Definitions
Authorized Repair Number:
The number given by Max Power on reporting a fault with your thruster
Dealer:
An authorized Max Power sales centre
End User:
The boat supplied with supplied equipment and the owner thereof
Installer:
The authorized centre responsible for the installation of your thruster
Manufacturer:
supplier of the equipment under warranty
Pleasure Craft:
Vessels used for owner’s personal use that have no commercial use (i.e Charter boats or work boats)
Resellers:
Max Power approved distributors and dealers
Serial Number:
Number in upper right hand corner of Warranty document
Supplier:
The manufacturer (Max Power)
Warranty:
The terms and conditions that are covered by the manufacturer
2. Period of Coverage
The equipment manufactured by the Supplier is guaranteed to be free from defective workmanship, components and materials under normal
usage conditions for a period of three (3) years from the date of purchase by the End User. This warranty is transferable to subsequent owners
of this equipment during the period of coverage.
3. Warranty Registration
. (NB. proof of purchase must be kept throughout the warranty period)
4. Warranty Terms
If the material is used for anything other than for pleasure craft, the guarantee is limited to a six-month period.
Year 1:
All factory testing, diagnosis, repairs and replacements are performed at no charge to the End User; All parts and up to two hours of
labour are covered for repairs and replacements conducted in the field.
Year 2 & 3:
All factory testing, diagnosis, repairs and replacements are performed at no charge to the End User.
This excludes any damage or faults occurring from normal wear and tear on the following items: engine, oil seals, relay contacts(If warranty is
registered within the 3 month period following installation)
5. Warranty Exclusions
Damage due to modifications or installation contrary to published specifications
Cost of hauling the boat
Damage due to repairs performed by an unauthorized service centre
Damage due to lack of normal maintenance services
Damage due to water
Parts replaced due to normal wear and tear
Repairs performed without knowledge of manufacturer (please contact dealer to receive Repair Authorization Number)
Tampering of equipment by the End User
Cost of travel to and from the job site
Cost of economic loss, including injury to any person, damage to property, loss of income or profit, communication, lodging,
inconvenience
Consequential damage due to failure, including those arising from collision with other vessels or objects
6. Procedural Guidelines
PLEASE VIEW THE TROUBLE SHOOTING LIST ON THE MANUAL OF YOUR PRODUCT TO ASCERTAIN OR SOLVE ORIGIN OF PROBLEM PRIOR TO
CONTACTING THE DEALER/INSTALLER
1. Contact your dealer/installer to report the problem.
If you do not know who this is, contact the nearest Max Power distributor
If you are in foreign waters, please contact the nearest Max Power distributor
2. Ensure you have your serial number and model number to hand (top right hand corner of warranty)
3. Dealer/Installer will come to site to decipher the cause of the fault
4. If the cause of fault is due to a manufacturing problem the dealer will contact Max Power to receive Repair Authorization Number.
5. If the problem is due to an installation error please contact your installer.
IF POSSIBLE: PLEASE TAKE PHOTOGRAPHS OF THE THRUSTER TO SHOW PROBLEM
7. Service Centers
Please go online
to find the authorized service station of your area.
The warranty as outlined above is only applicable to Max Power manufactured thrusters and optional equipment as used in marine pleasure industry. The supplier holds the exclusive right to test the product and
determine whether it is defective
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