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GB-20

INSTRUC

TION 

M

ANU

AL

Error Code

When the error code is on, the washing machine will sound.

If a fault cannot be rectified or a repair is required, then...

Set Power & Programme Selection Dial to STOP and pull out the mains plug.

• 

Turn off the tap and call for service.

• 

Error Code

LED State

What to do:

E1
Door is open

WASH RINSE SPIN

Make sure the door is shut properly.

E2
Unable to 
supply water

WASH RINSE SPIN

Check the tap is open.

• 

Check the water pipe or hose isn’t frozen.

• 

Check the water supply hasn’t been disrupted.

• 

Check the water supply valve filter isn’t clogged.

• 

Correct any of these problems, then open the door, 
shut it and start the washing machine again.

E3
Unable to 
drain

WASH RINSE SPIN

Check the drain hose, making sure:

It isn’t clogged up.

• 

Its tip isn’t immersed in water.

• 

The water isn’t frozen.

• 

Cleaning the drain filter.

• 

Correct any of these problems, then open the door, 
shut it and start the washing machine again.

 

Summary of Contents for M100WM09

Page 1: ...WASHING MACHINE INSTALLATION GUIDE INSTRUCTION MANUAL M100WM09 ...

Page 2: ...rchase of your new Matsui Washing Machine These Operating Instructions will help you use it properly and safely Please make sure you read the Safety Precautions before you use your washing machine Intended for domestic use only ...

Page 3: ...elicates Wool and Delicates Programmes 12 Individual Washing Functions Process Selection 12 Optional Functions 13 Removing Washing 13 Turn Off the Tap optional 13 Switch Off 13 Important Information 14 Washing Delicates Wool and Delicates Programmes 14 Adding Delicate Laundry Items to the Drum 14 Which Detergent to Use 14 Tips for Hanging Delicate Items to Dry 14 If Clothing Shrinks in the Wash 14...

Page 4: ... washing machine to a qualified technician or service agent Installing Your Washing Machine Please read and follow the instructions carefully In addition to the instructions mentioned here special regulations of the relevant water and power supply companies may apply If in doubt have the appliance connected by a qualified technician The washing machine is heavy caution when lifting it Do not lift ...

Page 5: ...lly They are located at the rear side of the washing machine Pull the bolts out horizontally 2 Push the four cover caps included with 3 your accessories into the respective bolt holes You ll need the anchor bolts again if you move the washing machine so make sure you keep them safe Moving the Washing Machine from One Location to Another Make sure to fix the anchor bolts prior to moving the washing...

Page 6: ...ey re unbolted the washing machine will move around Water Supply Hose Points to remember Follow the instructions in this section to avoid water leaks Don t connect the hose to a combination tap Don t twist squash modify or cut the hose Optimum water pressure in the main pipe is 0 05 MPa 1 0 MPa If the water pressure is set higher than this you will need to install a depressurising valve Water flow...

Page 7: ...cting to the Mains Supply For your safety Never plug your washing machine into an extension lead or power strip with multiple sockets If the mains cable or mains plug are damaged stop using them and call for service or a qualified technician Installation Check List By now you should have installed the washing machine Let s go through the checklist to ensure the installation is done correctly Quest...

Page 8: ...ects which may damage your clothes and the washing machine Tie up any loose strings on laundry close zippers and reverse clothing with zips inside out Remove any surplus hair animal fur sand and other materials with a brush before washing If clothes have raised fabric turn them inside out Clothes that are not colour fast should be washed separately Insert your clothes into the washing machine Clos...

Page 9: ...t only reaches the drum when water flushes through the detergent drawer To prevent powered detergent staying in the drawer dry the inside of the drawer with a cloth Make sure the powder isn t lumpy when you add it into the drawer If the rinse cycle isn t removing all the detergent from your wash use less detergent Softener should not exceed the MAX level in the compartment Wash out unused softener...

Page 10: ...hable textiles Delicate Gentle wash for synthetic fibre textiles stain lace etc i e delicate washable textiles Quick Washes lightly soiled clothing quickly Lightly soiled textiles Wash Wash only Rinse Rinse only With subsequent spin cycle Spin Spin and dry clothing only Hand wash clothing Drain Drain the water in the drum The rinsing water if Rinse Hold occurs When a programme is running you can t...

Page 11: ...d You can choose your own spin speed for some programmes Some spin speeds can t be used for certain programmes Step 1 Power Programme Selection Dial Use this to choose the best programme for your laundry Process Indicator Shows you the current stage of the programme i e wash rinse or spin Once the wash has started the programme spin speed and optional functions cannot be changed If you need to cha...

Page 12: ... Pull the door and put the laundry in the drum 1 Close the door and turn the Power Programme 2 Selection Dial to select WOOL or DELICATE programme Select the Spin Speed 3 Select any Optional Functions 4 Add detergent into the detergent drawer The 5 quantity of detergent will depend on the amount of laundry the degree of soiling and the water hardness Use the amount of detergent suggested on the pa...

Page 13: ...t will flash Press START PAUSE button to move to the next function and continue on the final spin cycle Note The clothes will remain in the rinse cycle until the Start Pause button is pressed ECO WASH Press Function1 Wash lightly soiled laundry The heating temperature is reduced during washing and pre washing cycle Water consumption is also reduced during washing pre washing and rinsing cycles INT...

Page 14: ...This depends on the amount of detergent you use and the amount of foam that develops in the main wash cycle To do this once the programme has finished select the Wool programme to rinse again Then select RINSE using the Power Programme Selection Dial and press START PAUSE button Tips for Hanging Delicate Items to Dry Hang white or light colour clothes wool and nylon away from direct heat or sunlig...

Page 15: ...eposits will form in the drum To reduce the hardness of the water you will need to add salt after detergent to the main wash compartment If you use other treatments like fabric softener or stain remover add them to your wash in the following order 1 Detergent 2 Salt 3 Stain remover It is recommended that adjustments should be made according to the water hardness level in your area WATER HARDNESS d...

Page 16: ...sh water over the washing machine Do not use cream cleansers thinners or products containing alcohol or kerosene Cleaning the Detergent Drawer Remove the detergent drawer by pulling and pressing the softener cover at the same 1 time Wash out old detergent from the drawer with water Use a cloth to clean the washing 2 machine Residue detergent soon builds up if you don t clean the drawer regularly a...

Page 17: ...ice blocking the water supply hose If your water supply hose freezes add 2 or 3 litres of warm water to the drum Then run a DRAIN only programme Cleaning the Filter Net of the Water Supply Hose If water isn t draining properly Turn the water supply off at the tap 1 Close the washing machine door and select DRAIN programme and press the START 2 PAUSE button After finished turn the power off Loosen ...

Page 18: ...s foam This is called foam detection There s no water going into the washing machine during rinse operation Before rinsing the washing machine spins to drain water remaining from the wash The water will fill up after that Rinsing begins before the spinning finshes If your laundry has collected to one side of the drum rinsing will start automatically to correct the imbalance If there s excess foam ...

Page 19: ...t put it in the detergent drawer There s an unusual noise or vibration Check there s nothing metal in the drum Make sure the anchor bolts used in transportation have been removed Check the washing machine is on a flat stable surface There s a noise when the water drains away This is normal it s the pump starting and stopping The electricity supply cuts out while the washing machine s on The washin...

Page 20: ...rly E2 Unable to supply water WASH RINSE SPIN Check the tap is open Check the water pipe or hose isn t frozen Check the water supply hasn t been disrupted Check the water supply valve filter isn t clogged Correct any of these problems then open the door shut it and start the washing machine again E3 Unable to drain WASH RINSE SPIN Check the drain hose making sure It isn t clogged up Its tip isn t ...

Page 21: ... cause an explosion or a fire This washing machine is only suitable for washing textiles labelled washing machine washable Anchor bolts are used to transport the washing machine You should remove these using a spanner or similar tool before you install the washing machine If you do not it will cause strong vibrations when the washing machine is spinning Do not connect the washing machine to hot wa...

Page 22: ...ing the door ensure you keep fingers away from the door hinge or this could lead to injury Check your washing for objects such as nails pins coins clips etc They could damage your laundry or the washing machine Do not wash rinse or spin water proof sheets or clothing These may cause vibration or washing machine failure during spin drying which could lead to injury damage to the washing machine or ...

Page 23: ...les 0 55 47 QUICK 30 2 5 700 30 1 cycles 0 39 30 WASH COLD 5 0 1000 33 0 11 16 RINSE 5 0 700 15 0 05 22 DRAIN 3 0 01 SPIN 5 0 1000 11 0 03 Times depend on programme and temperature settings selected Times may be longer if the laundry in the drum needs to be balanced Effective rinsing of clothes may not be possible at lower spin speeds depending on the amount of laundry or type of detergent used If...

Page 24: ...iler where you purchased the product DGS Retail Ltd Maylands Avenue Hemel Hempstead Herfordshire HP2 7TG England Note If you require a replacement for any of the items listed below please quote their corresponding part numbers Replacement Part Part Number Cover Caps 302700300804 U Shape Hose Holder 301113900029 Water Supply Hose 301611000806 Water Drain Hose 302400600802 Installation Guide Instruc...

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