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Matson Group - Warranty Against Defects Procedure
Matson Group Pty Ltd
100 Links Rd, St Marys, NSW 2760
Phone: 02 98333444
Email: [email protected]
www.matson.com.au
Warranty
Matson warrants its products to be free of defects for reasonable consumer
use for a period of 12 months. Matson will repair or replace the warranted
product and it will return the repaired products under warranty to the
consumer at Matson’s cost.
To make a claim under this warranty, the consumer must:
• advise Matson of the defect as soon as it becomes apparent within 12
months of the purchase date and obtain a return authority by phoning
Matson on the above number.
• provide satisfactory proof of purchase; and
• send the faulty item to the address supplied above.
Exclusions from Warranty
This warranty does not apply to products where:
• there is evidence of Improper maintenance or abuse to the products;
• the products have been exposed to harsh environmental conditions or
those outside the specified operating conditions;
• Unauthorised modification is evident to the products or misuse of
products;
• Operation outside the products specification.
Warranty Disclaimers
Matson’s liability in respect of a breach of a consumer guarantee or any
warranty made under these warranty terms and conditions for any products
not of a kind ordinarily acquired for personal, domestic or household use is
limited, in relation to the products to the extent
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