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Matrox EpicA Series, User Manual

The Matrox EpicA Series user manuals are essential resources for getting the most out of your product. Download the manuals for free at manualshive.com to learn about installation, operation, and troubleshooting. Empower yourself with the knowledge to maximize the performance of your Matrox EpicA Series product.

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Matrox EpicA Series – User Guide

45

Index

B

BIOS

    

21

C

Connection setup

    

7

–

10

Connector

KX-20

    

9

LFH-60

    

8

Customer support

    

40

–

41

D

Display

Information

    

34

Primary

    

21

DVD

    

28

E

Expansion slots

    

17

G

Graphics

Troubleshooting

    

17

–

26

H

Hardware

Acceleration

    

24

Information

    

2

, 

36

–

39

Installation

    

4

–

6

I

Installation

Hardware

    

4

–

6

Overview

    

3

L

Low-profile

Bracket

    

6

M

Monitor

Settings

    

18

–

20

Multi-display

Mode

    

23

P

PCI

    

5

PowerDesk

    

12

PowerSpace

    

12

, 

13

S

Software

Setup

    

11

–

13

Sound output

    

16

T

Troubleshooting

    

17

–

33

DVD

    

28

–

29

Extra

    

20

–

26

Graphics

    

17

–

26

Sound

    

31

–

32

TV output

    

29

–

31

Video

    

27

–

28

TV output

Connection setup

    

14

–

16

Display modes

    

29

Software setup

    

16

Troubleshooting

    

29

–

31

V

VESA

    

34

VGA

    

34

W

Warning

    

4

, 

5

, 

8

, 

12

, 

14

, 

19

, 

20

, 

27

Warranty

    

42

–

43

Web, Matrox

    

40

Summary of Contents for EpicA Series

Page 1: ...www matrox com graphics Graphics Solutions for Professionals User Guide 10963 301 0111 2008 01 28 Matrox EpicA Series ENGLISH...

Page 2: ...d Linux Matrox display drivers and PowerDesk SE to use your Matrox graphics hardware and manage program windows in your local session Matrox PowerSpace to organize your Windows desktop in your local s...

Page 3: ...Connect your monitors see Connection setup page 7 3 Install the software see Software setup page 11 Note If your Matrox product is already partially or fully installed on your computer some or all th...

Page 4: ...puter unplug it and then wait for it to cool before you install your Matrox product and touch any of the internal parts of your computer While your computer is turned off but still plugged in some ele...

Page 5: ...display mode you may be able to use your existing graphics card For Windows 2000 XP see Windows 2000 XP online help under Install additional monitors 64 bit Back of computer 32 bit PCI Express slots...

Page 6: ...mputer and install your Matrox software see Software setup page 11 Replacing brackets on a low profile graphics card Matrox low profile graphics cards ship with ATX brackets compatible with most syste...

Page 7: ...h EpicA TC2 Lite and EpicA TC2 only TV output adapters are sold separately see http shopmatrox com Connector overview EpicA TC4 Dual monitor cable LFH60 to DVI DVI to HD15 adapter DVI to HD15 adapter...

Page 8: ...f incorrect settings are used Note Whenever you change your connection setup make sure you re using the correct connectors and that all connectors are properly fastened Whenever you restart your compu...

Page 9: ...5 adapter included with your product to connect your monitor to the main connector Make sure the connectors are properly fastened Your Matrox card is now installed Restart your computer and install yo...

Page 10: ...itor must haveaDVI connector Some monitors with DVI connectors support both digital and analog input If you re using one of these monitors with your Matrox product make sure it s configured to use the...

Page 11: ...ckage includes Matrox display drivers and Matrox PowerDesk software To run Matrox PowerSpace locally on the client side download Matrox PowerSpace from the Matrox Web site www matrox com graphics supp...

Page 12: ...Screen refresh rate select the highest refresh rate listed c Click OK OK For more information on Windows monitor settings see Windows documentation 5 Set up your display software Use Matrox PowerDesk...

Page 13: ...ackage Run the software package you downloaded and follow the on screen instructions For more information see the README file included with your software package 3 Install Matrox PowerSpace EpicA opti...

Page 14: ...use the TV output feature Note TV output isn t supported with full screen DOS display modes for example the information you see before Windows starts or with standard VGA mode for example when you res...

Page 15: ...a TUNER LINE switch set it to LINE Optionally if you use the composite video and S video connectors on your Matrox TVadapter you can directly connect two different video devices at the same time To vi...

Page 16: ...rd your display on your TV or video recorder To connect video devices to your computer see page 14 TV settings have lower resolutions and refresh rates than typical computer monitor settings Lower ref...

Page 17: ...ct VGA mode then press Enter Graphics Main troubleshooting This section addresses possible problems that could prevent you from using your computer Problem Computer doesn t display information or boot...

Page 18: ...erly set 1Solution Adjust your monitor controls brightness contrast and so on For more information see your monitor manual 2Cause Your monitor may not be properly connected 1Solution Make sure you re...

Page 19: ...nVGA mode see Restarting in VGA mode page 17 2 Right click your Windows desktop background then click Properties Settings 3 Move the Screen area Windows 2000 or Screen resolution Windows XP slider dow...

Page 20: ...ion error and or can t install or uninstall Matrox display driver 1Cause The problem may be specific to the motherboard in your computer 1Solution There may be a software update available for your mot...

Page 21: ...plays may not work with a graphics card unless it s controlling your primary display Your computer BIOS Basic Input Output System and the slot type AGP PCI or PCIe see Choose a PCI slot page 5 of each...

Page 22: ...n one display at a time 1Solution An update may be available for the program you re using This update may fix problems this program has with multi display systems For more information contact the soft...

Page 23: ...running the setup program included with your Matrox display driver the driver may not be installed for all the graphics cards it supports 1Solution Run the setup program included with the Matrox disp...

Page 24: ...ges to take effect Depending on the feature you disabled you may have to restart your computer for the changes to take effect 2Solution Disable Windows effects Windows 2000 1 Right click your Windows...

Page 25: ...ays and monitors you want to use are usable For more information see other troubleshooting items in this guide 3Cause The software may be using a display you didn t intend to use or the software may b...

Page 26: ...o access the PowerDesk main interface To see the PowerDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar 2 Click Desktop Management 3 Enable one or more...

Page 27: ...necessary 2 Double click the IDE ATA ATAPI controllers list item to expand it then double click the name of the appropriate controller 3 Change each Transfer Mode setting to DMA if available 4 Click...

Page 28: ...ck Start Settings Control Panel Printers and Other Hardware Mouse double click Depending on your version and configuration of Windows this part of the step may not be necessary 2 Click the Pointers ta...

Page 29: ...and the TV has a TV VIDEO switch set it to VIDEO For more information see your TV manual 2Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a TUNER LINE...

Page 30: ...3 Click OK to close the dialog box and apply changes Problem Poor TV or video recorder image quality 1Cause Your software TV settings may need adjusting 1Solution See Software setup page 16 2Cause Th...

Page 31: ...owerDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar 2 Click Video Playback Settings PureVideo DVDMax settings 3 Select Preserve aspect ratio 4 Select...

Page 32: ...Panel Sound Speech and Audio Devices Sounds and Audio Devices double click Depending on your configuration of Windows this part of the step may not be necessary b Enable Place volume icon in the taskb...

Page 33: ...Information We provide additional information in help and Readme files Be sure to check for any last minute release notes included with your product Also check the Matrox Web site www matrox com mga...

Page 34: ...mber of displays at a time at the highest resolution certain limitations may apply For example video playback may be limited While using full screen remote sessions your maximum display resolution may...

Page 35: ...itor has its own monitor settings refresh rates EpicA TC4 While using Matrox advanced display control with multiple displays in independent mode monitor settings are shared by pairs of monitors monito...

Page 36: ...ouble Data Rate SDRAM Card type PCI PCI PCI Form factor Low profile Low profile Low profile Minimum maximum ambient operating temperatures 0 to 55 C Minimum maximum storage temperature 40 to 75 C Maxi...

Page 37: ...Matrox EpicA Series User Guide 37 Maximum card dimensions Matrox EpicA TC2 Lite 6 60 in 16 80 cm 2 536 in 6 44 cm 0 75 in 1 91 cm 0 325 in 0 83 cm...

Page 38: ...38 Matrox EpicA Series User Guide Maximum card dimensions Matrox EpicA TC2 5 20 in 13 21 cm 2 536 in 6 44 cm 0 75 in 1 91 cm 0 325 in 0 83 cm...

Page 39: ...Matrox EpicA Series User Guide 39 Maximum card dimensions Matrox EpicA TC4 6 60 in 16 80cm 2 536 in 6 44 cm 0 75 in 1 91 cm 0 325 in 0 83 cm...

Page 40: ...b site at www matrox com graphics support Information we need Please give a complete description of the problem and include Matrox card serial number model number revision number BIOS number driver ty...

Page 41: ...on on your Windows desktop background then click Properties Windows 2000 XP Click Start Programs Accessories System Tools System Information Windows XP XPe Click Start Settings Control Panel Performan...

Page 42: ...in a reasonable delay The replacement product may not be new provided that it has functionality at least equal to that of the product being replaced 4 This warranty is valid in any country where Matro...

Page 43: ...d products D Obtaining Service 1 Verify that your Matrox product was installed and configured according to the information in its accompanying documentation 2 If you are still experiencing difficultie...

Page 44: ...the user s guide Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchas...

Page 45: ...stallation 4 6 I Installation Hardware 4 6 Overview 3 L Low profile Bracket 6 M Monitor Settings 18 20 Multi display Mode 23 P PCI 5 PowerDesk 12 PowerSpace 12 13 S Software Setup 11 13 Sound output 1...

Page 46: ...k you for choosing Matrox Please register online http www matrox com graphics registration to be eligible forcustomersupport new product announcements and information on special offers and upcoming ev...

Page 47: ...bject to the following two conditions 1 these devices may not cause harmful interference and 2 these devices must accept any interference received including interference that may cause undesired opera...

Page 48: ...e radio interference Install and use the equipment according to the instruction manual JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide Matrox EpicA TC4...

Page 49: ...ati in un tipico sistema host conforme alla classe B Inoltre si d per scontato che questi prodotti acquisiranno la conformit in qualsiasi sistema conforme alla classe B Espa ol Informaci n para usuari...

Page 50: ...las medidas adecuadas Para satisfacer las disposiciones de la CE deber n utilizarse cables apantallados para conectar el monitor y dem s perif ricos a la tarjeta Estos productos han sido sometidos a...

Page 51: ...cke und anderen Einschr nkungen unterliegende Zwecke eingesetzt werden sofern keine Genehmigung f r andere Zwecke von Macrovision vorliegt Reverse Engineering und Disassemblieren ist untersagt Italian...

Page 52: ...on Macrovision Microsoft Corporation Aero Direct3D DirectDraw DirectShow DirectX Microsoft MS DOS PowerPoint Windows Windows NT Windows Server Windows Vista Silicon Graphics Inc OpenGL Silicon Image I...

Page 53: ...ndern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r...

Page 54: ...c Canada H9P 2T4 North America 1 800 361 1408 International 514 822 6000 Email graphics matrox com Web site www matrox com graphics Technical support www matrox com graphics support To locate the sale...

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