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Matrox Convert DVI, Installation And User Manual

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Appendix B, Matrox Customer Support

How to get Matrox customer support

If you have a problem that you’re unable to solve by referring to the 
documentation for your Matrox product, please contact your Matrox 
representative. He or she should be able to help you quickly correct any 
installation or system configuration problem.

If your representative is unable to solve your problem, contact Matrox for further 
information and assistance.

Registration

You can register your Matrox product in the Matrox Support section of our 
website at 

www.matrox.com/video/support

.  

Only registered users are entitled to customer support, software updates, special 
promotional offers, and access to our user forum.

Keep up to date with our website

In addition to registering your Matrox product, our website offers you 
up-to-the-minute information about Matrox products and software updates. Be 
sure to place our site in your favorites or bookmarks: 

www.matrox.com/video/support

.

Contacting us

Matrox is proud to offer worldwide customer support. Please use the contact 
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.

Summary of Contents for Convert DVI

Page 1: ...Y11192 201 0210 Matrox Convert DVI Installation and User Guide Mac OS version October 5 2012...

Page 2: ...Ltd assumes no responsibility for the illegal duplication use or other acts that infringe on the rights of copyright owners Matrox Electronic Systems Ltd 1055 St Regis Blvd Dorval Quebec Canada H9P 2...

Page 3: ...re not individually licensed by Matrox c Making alterations or copies of any kind in the Software except as specifically permitted above d Attempting to disassemble decompile or reverse engineer the S...

Page 4: ...or negligence operation outside the product s environmental specifications improper site preparation or maintenance software other causes that do not relate to a product defect defects or damage suffe...

Page 5: ...DWARE IN QUESTION TO THE EXTENT ALLOWED BY LOCAL LAW MATROX S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF ANY DEFECTIVE PRODUCT DURING THE WARRANTY PERIOD MATROX D...

Page 6: ...rmation at www matrox com video support Once approved Matrox will contact you with your Returned Merchandise Authorization RMA number Matrox cannot be responsible for units returned without an RMA num...

Page 7: ...Connecting Convert DVI to a laptop iMac Mac Mini or Mac Pro using one DVI monitor 8 Connecting Convert DVI to a Mac Pro using two DVI monitors 10 Connecting Convert DVI for programming stand alone mod...

Page 8: ...ur Convert DVI display modes 37 Convert DVI default display modes 39 Resetting your Convert DVI display modes 40 Specifying your administrator settings 41 Stand alone mode 42 Managing keyboard shortcu...

Page 9: ...1 Introducing Matrox Convert DVI This chapter lists the Convert DVI system requirements and describes the available documentation...

Page 10: ...al for creating broadcast video from computer applications such as video games PowerPoint presentations and web browser sessions They also provide a user friendly way to create software application tr...

Page 11: ...ode the only requirement is a DVI device such as a camera or medical device which provides a DVI D output signal in a supported resolution For a list of the supported DVI desktop resolutions see Suppo...

Page 12: ...the form Menu Command For example File Save means click File in the menu bar and then click Save in the menu that appears Last minute information Any important information that wasn t available for i...

Page 13: ...2 Connecting External Devices to Matrox Convert DVI This chapter shows you how to connect external devices to Matrox Convert DVI...

Page 14: ...ne mode as explained in Using Convert DVI in stand alone mode on page 7 Matrox Convert DVI functionality Matrox Convert DVI can function in two ways The first is with a computer to broadcast video fro...

Page 15: ...m a camera or medical device or the DVI output from a different computer than the host computer that you used to configure Convert DVI When using Convert DVI in stand alone mode the DVI input to Conve...

Page 16: ...n the Convert DVI Tighten the thumb screws to ensure a stable connection 2 Connect the DVI connector on the computer end of the cable to your display card s DVI connector Tighten the thumb screws to e...

Page 17: ...ert DVI connection using one monitor To AC wall outlet To speakers Computer If using a Mac Pro or Mac mini Primary monitor and Convert DVI desktop If using a laptop or iMac Optional secondary monitor...

Page 18: ...tion 2 Connect the DVI connector on the computer end of the cable to a secondary DVI output on your display card Tighten the thumb screws to ensure a stable connection Note If your computer has an HDM...

Page 19: ...rt DVI box lights up and is constant Convert DVI connection using two monitors To AC wall outlet To speakers Computer Optional secondary monitor Convert DVI desktop 2 3 4 5 6 7 0 1 Primary monitor Con...

Page 20: ...nvert DVI to a laptop iMac Mac Mini or Mac Pro using one DVI monitor on page 8 and Connecting Convert DVI to a Mac Pro using two DVI monitors on page 10 the illustration below shows the minimum connec...

Page 21: ...n adapter plug from the power adapter hold down the button labeled PUSH on the power adapter and then slide the adapter plug up until it releases from the power adapter To insert an adapter plug into...

Page 22: ...ert DVI box to one of the video devices but you can connect it to a sound mixer if you are using one In the last illustration we show the required connections for using Convert DVI in stand alone mode...

Page 23: ...15 Typical Matrox Convert DVI connections Analog component and SDI connections Primary DVI monitor Secondary DVI monitor Convert DVI desktop To AC wall outlet To speakers Computer Convert DVI...

Page 24: ...apter 2 Connecting External Devices to Matrox Convert DVI Composite and S Video connections Primary DVI monitor To AC wall outlet To speakers Computer Convert DVI Secondary DVI monitor Convert DVI des...

Page 25: ...d to use Convert DVI in stand alone mode To AC wall outlet To DVI input source To audio input source To speakers optional To SDI video input To video audio inputs see Analog component and SDI connecti...

Page 26: ...18 Chapter 2 Connecting External Devices to Matrox Convert DVI Your notes...

Page 27: ...talling Your Matrox Software and Configuring Your Display Settings This chapter explains how to install and remove your Matrox software and how to configure your display settings to use Matrox Convert...

Page 28: ...ter as explained in Connecting Convert DVI on page 7 your Mac system will detect Convert DVI as a monitor Perform the following steps to configure your system s display settings for use with Convert D...

Page 29: ...lution for your Convert DVI desktop according to how you want to use Convert DVI If you want to output your entire Convert DVI desktop it is recommended that your Convert DVI desktop resolution and vi...

Page 30: ...w associated with your Convert DVI desktop select a resolution refresh rate supported by your monitor see Configuring your display settings for use with Convert DVI on page 20 If you connected Convert...

Page 31: ...Hz and 75 Hz resolutions The 60 Hz resolutions provide optimal results for outputting video at 29 97 fps or 59 94 fps such as NTSC and 1920 1080i 59 94 fps To enable the 50 Hz resolutions for use with...

Page 32: ...24 Chapter 3 Installing Your Matrox Software and Configuring Your Display Your notes...

Page 33: ...4 Configuring Matrox Convert DVI This chapter explains how to set your Convert DVI settings...

Page 34: ...nvert DVI desktop see Configuring your display settings for use with Convert DVI on page 20 If you change your Convert DVI desktop s display settings after configuring Convert DVI the video output may...

Page 35: ...to take effect 1 Open the Matrox Convert DVI Control Panel 2 Click Output 3 From the Output Format list select the video format that you want for Convert DVI s video output However your video output c...

Page 36: ...e monitor connected to Convert DVI s video output If performing a print to tape select the aspect ratio that you want for your print to tape file If aspect ratio preservation is not important disable...

Page 37: ...edded in Convert DVI s SDI output signal Since Convert DVI supports only one stereo pair pair 1 2 from your computer on input and Convert DVI s SDI output supports eight audio channels four stereo pai...

Page 38: ...de to the Convert DVI settings will not take effect until the video output is no longer frozen If your output content contains a video clip it will also be frozen on your video output when the Convert...

Page 39: ...lock Source menu select one of the following Internal Select this to genlock to Convert DVI s internal reference signal Select this option only if you don t have an external sync generator connected t...

Page 40: ...xternal genlock source This lets you compensate for cable delays within your system Click Reset to return a slider to its default position Note To automatically apply the timing offset settings and to...

Page 41: ...tent behind the border are not visible on the video output You can position the selection window to focus on a specific area of your Convert DVI desktop or pan the selection window across the desktop...

Page 42: ...m if you want a custom aspect ratio To resize the region of interest selection window either type values for Width and Height or drag the selection window border see Adjusting the region of interest m...

Page 43: ...through option see Managing keyboard shortcuts on page 45 Border Color Change the color of the selection window s border and bezel This is useful when the current border color is difficult to see beca...

Page 44: ...agging the selection window to maintain its aspect ratio When resizing the video output updates with the new content when the mouse button is released Note If the selection window border becomes red w...

Page 45: ...ces The default 60 Hz resolutions provide optimal results for outputting video at 29 97 fps or 59 94 fps such as NTSC and 1920 1080i 59 94 fps However you may need to change the supported Convert DVI...

Page 46: ...Convert DVI will always support 1280 1024p 60 Hz This is to ensure Convert DVI s compatibility with a DVI monitor that supports only 60 Hz refresh rates when the Convert DVI display modes are set to 5...

Page 47: ...when connecting a DVI D device such as a camera or medical device to Convert DVI s DVI input when in stand alone mode see Stand alone mode on page 42 4 Click Load and then restart your computer when p...

Page 48: ...t DVI display modes to the default 60 Hz and 75 Hz resolutions see Convert DVI default display modes on page 39 or to resolve display issues Note The Reset DVI Output button is active whenever Convert...

Page 49: ...l option to lock or unlock the Matrox Convert DVI Control Panel and its options When locked the control panel settings will not be accessible but Convert DVI will continue to output the desktop as per...

Page 50: ...oard shortcuts to use the designated shortcut keys to perform specific Convert DVI actions or to load a custom region of interest preset You can clear this option if you find that any of the keyboard...

Page 51: ...SB cable close and then re open the control panel 2 Set the Convert DVI desktop resolution to match the output resolution of the DVI device that you want to use with Convert DVI in stand alone mode Ho...

Page 52: ...ng process is complete Doing so may damage your Convert DVI hardware Using Convert DVI in stand alone mode After programming your Convert DVI for stand alone mode see Programming Convert DVI for stand...

Page 53: ...cessibility Mountain Lion Universal Access Lion and Snow Leopard and then restart your system for the change to take effect This section details how to edit create and delete keyboard shortcuts Note I...

Page 54: ...sktop Convert DVI Plus users can upscale or downscale the output content while Convert DVI supports downscale only If using Convert DVI Plus you can position your output content anywhere on the video...

Page 55: ...preview window is referred to as the destination region of interest Important When scaling if the destination region of interest becomes red and displays a warning icon this means that the current sc...

Page 56: ...to resize Note Select Preserve aspect ratio to maintain the destination region of interest aspect ratio when scaling manually or when using the Width and Height options Tip Double click the destinati...

Page 57: ...osition 8 For Convert DVI Plus only under Background choose the Color for the video output background This option can be useful if you want to chroma key the background Select Allow Super White Super...

Page 58: ...50 Chapter 4 Configuring Matrox Convert DVI Your notes...

Page 59: ...Monitoring Your Matrox Convert DVI System This chapter explains how to view important details about your Matrox Convert DVI software and hardware and how to monitor Convert DVI s operating temperatur...

Page 60: ...mperature The current operating temperature for your Matrox Convert DVI hardware is displayed To avoid damage to your Matrox Convert DVI make sure that you don t operate your Convert DVI at or near th...

Page 61: ...A Matrox Convert DVI Specifications This appendix provides specifications for the Matrox Convert DVI box...

Page 62: ...SDI with eight channels of embedded SDI audio 24 bit 48 kHz BNC connector 75 Compliant with SMPTE 259M C SMPTE 272M SDTV S Video composite video output PAL NTSC NTSC EIAJ BNC connectors 75 SDTV analog...

Page 63: ...nt operating temperatures 0 to 35 C Minimum maximum storage temperature 40 to 75 C Maximum altitude for operation 3 000 meters Maximum altitude for transport 12 000 meters Operating humidity 20 to 80...

Page 64: ...56 Appendix A Matrox Convert DVI Specifications Your notes...

Page 65: ...B Matrox Customer Support This appendix explains how you can register your Matrox product and obtain customer support...

Page 66: ...trox product in the Matrox Support section of our website at www matrox com video support Only registered users are entitled to customer support software updates special promotional offers and access...

Page 67: ...K Keyboard shortcuts enabling disabling 42 managing and editing 45 L License agreement i Live preview output 46 Lock unlock control panel 41 M Matrox contacting us 58 WWW site 58 Matrox Convert DVI ab...

Page 68: ...oning output 46 Secondary display using with Convert DVI 6 Service returns iv Settings display modes 37 freezing output 30 genlock 31 output 27 region of interest 33 scaling and positioning output 46...

Page 69: ...utilisateurs Europ ens D claration de conformit Remarque sur les produits mat riels Matrox couverts par ce guide Ces unit s sont conformes la directive communautaire 2006 95 EC pour les unit s num riq...

Page 70: ...www matrox com video...

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