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Matrix U7XE-05 Bike, Service Manual

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Matrix U7XE-05 Bike Service Manual Download Page 41

38

ALL OR SOME OF THE FUNCTION KEYS DO NOT RESPOND

FIGURE A

8.13 TROUBLESHOOTING -  TOUCH PAD ISSUES

POSSIBLE CAUSES:

1)  The touch pad is not calibrated properly.  

2)  The UCB is damaged.  

SOLUTION:

1)  Perform a touch pad calibration in Service Mode:

        a.  Press ENTER, 3, 0, 0, 1, ENTER on the lower number keypad.   

        b.  Press TEST on the display.  

        c.  Press TOUCH CALIBRATION on the display.  

        d.  Follow the cross mark moving across the screen and touch.  After testing 5 positions, touch the center to exit the test (Figure A).    

2)  If the Touch Calibration does not work, replace the console.  

CHAPTER 8: TROUBLESHOOTING

Summary of Contents for U7XE-05 Bike

Page 1: ...U 7 X E 0 5 B I K E S E R V I C E M A N U A L...

Page 2: ...6 6 2 Engineering Mode Calibration Tab 16 6 3 Engineering Mode Statistics Tab 17 6 4 Engineering Mode Errors Tab 17 6 5 Engineering Mode Clubs Tab 18 6 6 Engineering Mode Club ID Tab 18 6 7 Engineerin...

Page 3: ...ement 52 9 9 Side Covers Replacement 53 9 10 Console Mast Replacement 54 9 11 Seat Pad Replacement 55 9 12 Seat Post Replacement 56 9 13 Lower Control Board Replacement 57 9 14 Battery Replacement 58...

Page 4: ...1 1 1 SERIAL NUMBER LOCATION CHAPTER 1 SERIAL NUMBER LOCATION FRAME SERIAL NUMBER LOCATION...

Page 5: ...2 CONSOLE SERIAL NUMBER LOCATION 1 1 SERIAL NUMBER LOCATION SN PLACEMENT CHAPTER 1 SERIAL NUMBER LOCATION...

Page 6: ...Keep hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working properly when it has been dropped...

Page 7: ...tral ground for power This outlet should be a NEMA 6 15R and have the same configuration as the plug No adapter should be used with this product These bikes can be daisy chained together with up to 4...

Page 8: ...water mixture in a spray bottle 10 1 water to soap ratio Lint free 100 cotton cleaning cloths or Microfiber cleaning cloths Vacuum Shop Vac with extendable hose and soft brush attachment Corrosion Blo...

Page 9: ...lable on the Matrix web site at www matrixfitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of servic...

Page 10: ...any other chemical on the touch screen Always dampen the cloth and clean the screen Do not spray the water soap mixture on the screen itself the drips can seep into the display or stain the bezel Aft...

Page 11: ...ll have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length of 5 minutes U7XE 05 ENTERTAINMENT ZONE iPOD Will take the user directly to the iPod screen to allow...

Page 12: ...strap or continually hold onto the contact heart rate grips for this workout Locate the metal sensors on the handlebars of the bike Notice that there are two separate pieces of metal on each grip You...

Page 13: ...pear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE If a s...

Page 14: ...f Order Default Off This option allows the club to show the unit out of order if an error is present On Off CSafe Model This option controls whether the console is Fitlinxx compatible LMM MMM LAM U7xe...

Page 15: ...NAGER MODE Defaults 5 4 MANAGER MODE DEFAULTS TAB FUNCTION DEFAULTS DESCRIPTION MODIFIED Default Level Default 1 This option controls the default program level Max 1 Min 20 Default Age Default 30 This...

Page 16: ...s the default TV function Yes or No Setup This option sets the TV tuner function On Off Remove TV Default No This option controls the remote TV function NO or YES Remove TV channel Default 1 This opti...

Page 17: ...ED Language Select default language This option allows the user to select a flag for a specific language N A LANGUAGE English German Welsh FLAG UNIT Mile Mile KM KM KM KM LANGUAGE Spanish Dutch Italia...

Page 18: ...UNCTION DEFAULTS DESCRIPTIONS MODIFIED Asset Management Default Off This option allows the club owner collect workout data via a PC On or Off Virtual Active Default Off This option controls the Virtua...

Page 19: ...ct to save 4 Press HOME to return to normal operation NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL...

Page 20: ...option displays the workout information for the unit N A 6 3 ENGINEERING MODE STATISTICS TAB 6 4 ENGINEERING MODE ERRORS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Errors This option...

Page 21: ...is option allows the club to select a screen header from a list N A 6 5 ENGINEERING MODE CLUBS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Club ID This option records the Club ID of t...

Page 22: ...RIPTIONS MODIFIED Other Erp Time Default 0 minutes If there is no use of the machine over a period of time the console LEDs will turn off go into ErP mode Maximum 30 minutes Minimum 0 6 7 ENGINEERING...

Page 23: ...will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE...

Page 24: ...erial number of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated workout time sin...

Page 25: ...ouch the screen to catch After 5 positions are tested touch the center of the screen to exit this test N A Keypad Type This option sets the keypad type for the console Quick Start or No Quick Start or...

Page 26: ...og This option records key component replacement history 7 4 SERVICE MODE LOG TAB 7 5 SERVICE MODE DATE TIME TAB SERVICE MODE FUNCTION DEFAULTS DESCRIPTIONS Date Time This option sets the current date...

Page 27: ...24 8 1 ELECTRICAL DIAGRAMS CHAPTER 8 TROUBLESHOOTING...

Page 28: ...25 CHAPTER 8 TROUBLESHOOTING 8 1 ELECTRICAL DIAGRAMS CONTINUED...

Page 29: ...26 8 1 ELECTRICAL DIAGRAMS CONTINUED CHAPTER 8 TROUBLESHOOTING MCB POWER WIRE DIGITAL COMMUNICATION WIRE...

Page 30: ...27 CHAPTER 8 TROUBLESHOOTING 8 1 ELECTRICAL DIAGRAMS CONTINUED PULSE SENSOR WIRE RIGHT PULSE SENSOR WIRE LEFT...

Page 31: ...28 8 1 ELECTRICAL DIAGRAMS CONTINUED CHAPTER 8 TROUBLESHOOTING PULSE EXTENDED WIRE...

Page 32: ...29 CHAPTER 8 TROUBLESHOOTING 8 2 LCB LED INDICATORS...

Page 33: ...4A0 error check the LCB LED10 status LED10 blinking Turn off power and after 3 seconds turn on power again If console also show the 04A0 re install UCB software again If this does not resolve the issu...

Page 34: ...blinking Turn off power and after 3 seconds turn on power again If the console shows the 04A0 error skip to Step 2 LED10 off Check the connection of the digital communication wire at the UCB and LCB...

Page 35: ...VA board SD card and plug in again 2 If the error still happens check the SD card for data If yes replace the VA board If no replace the SD card ERROR CODE 03A5 03A6 1 SYMPTOM 03A5 After program start...

Page 36: ...s on LCB battery voltage is less than 6 VAC 2 SOLUTION 1 Check the battery wire connection between the battery and LCB Figure A 2 Check the battery voltage Figure B if it is less than 6V please plug i...

Page 37: ...YMPTOM 02B4 Resistance type error 03A8 Control settings on the machine does not match the shape and setup of the controller keypad 02AB Machine Type Error 0441 Correct packet but LCB without the funct...

Page 38: ...gnet over current 01AF Electro magnet disconnected 2 SOLUTION 1 Check if the Electro magnet is short circuited or open Figure A If the resistance data shows a short open ohms or is outside the range o...

Page 39: ...OR CODE 01B4 1 SYMPTOM 01B4 Battery connection reverse protection 2 SOLUTION 1 Check the battery wire connection between the battery and LCB Figure A 2 Check the battery voltage Figure B If there is n...

Page 40: ...B FIGURE A FIGURE B NO RESISTANCE ISSUES 1 SYMPTOM No resistance 2 SOLUTION 1 Check the resistance wire connection between the ECB and LCB Figure A 2 Check if the resistance is open Figure B If there...

Page 41: ...Perform a touch pad calibration in Service Mode a Press ENTER 3 0 0 1 ENTER on the lower number keypad b Press TEST on the display c Press TOUCH CALIBRATION on the display d Follow the cross mark mov...

Page 42: ...onsole from the unit and verify continuity of the HR grip wiring With a multi meter set for ohms place one prong on the HR grip wiring coming up the console mast Figure C and the other on the appropri...

Page 43: ...V and entertainment related equipment sold by Matrix FItness Equipment The Matrix Bike includes an integrated TV that shows in the large display window The TV is capable of being shown as a 7 or 15 sc...

Page 44: ...ves the issue replace the internal coax cable d If plugging the coax cable into the back of the console does not resolve the issue remove the console back and check the console cable connection at the...

Page 45: ...V Figures A B 2 If internal electrical connections are good the console turns on and the outlet is outputting 120V the issue is likely with the integrated TV Replace the console 8 17 TV TROUBLESHOOTIN...

Page 46: ...TOM a The entertainment keypad Figure A is not responding 2 SOLUTION a Remove the console and check the connection of the entertainment keypad Figure B b If the entertainment keypad cable is pinched k...

Page 47: ...console and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection an...

Page 48: ...REPLACEMENT CHAPTER 9 PART REPLACEMENT GUIDE 1 Remove the 4 screws holding the cup holder to the console mast Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder...

Page 49: ...l to support the handlebar Figure A 3 Carefully pull the wires from the console mast until the connectors are showing and then disconnect the 2 wires from the handlebar and remove the defective handle...

Page 50: ...moved using a Phillips screwdriver from the underside of the bar 2 Once the screws are removed lift the part carefully then disconnect any wire connections to fully remove the part This includes any r...

Page 51: ...e regardless of where the overlay keypad is 1 Remove the console as outlined in Section 9 1 2 Remove the back cover of the console Figure A 3 Unplug and remove the faulty overlay Figure B 4 Clean the...

Page 52: ...correct position press down on it to adhere it in positions Figure H 10 Use the same procedure to replace any additional faulty overlays keypads NOTE Overlays keypads cannot be re used 11 Test the bik...

Page 53: ...right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1 2 to install a new pedal NOT...

Page 54: ...to the drive axle set Figure A 2 The crank can be removed Figure B 3 Reverse Steps 1 2 to install a new crank axle set NOTE Torque the bolt removed in Step 1 to 80 N m 800 kgf cm 4 Test the bike as ou...

Page 55: ...Remove the silver cover Figure B 3 Remove the 2 screws that hold the grey cover to the frame Figure C 4 Remove the black cover Figure D 5 Reverse Steps 1 4 to install new shrouds 6 Test the bike for...

Page 56: ...the front shroud as outlined in Section 9 8 4 Remove the 9 screws holding the left side cover in place Figure A 5 Remove the 6 screws holding the right side cover in place Figure B 6 Figure C shows bo...

Page 57: ...he 4 screws holding the console mast to the frame Figure A 6 Pull the wires out the bottom of the console mast and remove the mast Figure B 7 Reverse Steps 1 6 to install new console mast NOTE When in...

Page 58: ...MENT FIGURE B FIGURE A 1 Remove the 4 screws holding the seat pad to the seat post Figure A 2 Lift the seat pad away from the seat post Figure B 3 Reverse Steps 1 2 to install a new seat pad CHAPTER 9...

Page 59: ...vers as outlined in Section 9 8 2 Remove the 4 screws that hold the seat post set to the frame Figures A B 3 Remove the seat post set Figure C 4 Reverse Steps 1 3 to install a new seat post set FIGURE...

Page 60: ...gure B and remove the lower board 4 Reverse Steps 1 3 to install a new lower board Figure C shows the connections at the board 5 Test the bike for function as outlined in Section 9 20 FIGURE A FIGURE...

Page 61: ...ve the LCB as outlined in Section 9 13 3 Disconnect the 2 wires from the battery Figure A 4 Disconnect the 2 cable ties from the battery bracket Figure B 5 Remove the battery Figure C 6 Reverse Steps...

Page 62: ...elt Figure C 4 Use a straight edge to make sure that the pulley and generator pulley are in a straight line Figure D If the belt is not on line try to adjust the generator location 5 Reverse Steps 1 4...

Page 63: ...ive belt as outlined in Section 9 15 5 Cut the cable tie and disconnect the generator with ECB wire from the LCB Figures A B 6 Remove the 4 screws holding the generator to the frame Figures C D and re...

Page 64: ...emove the black cover Figure B 3 Remove the 6 screws holding the rear stabilizer to the frame Figure C 4 Remove the rear stabilizer Figure D 5 Reverse Steps 1 4 to install a new rear stabilizer NOTE W...

Page 65: ...MENT 1 Remove the 4 screws holding the rear stabilizer to the frame Figures A B 2 Remove the front stabilizer Figure C 3 Reverse Steps 1 2 to install new front side covers FIGURE A FIGURE B FIGURE C C...

Page 66: ...Sections 9 14 4 On the left side of the frame remove the retainer clip that holds the drive axle bearings in the frame Figure A 5 Use a hammer to hit the screw until the drive axle assembly is loose...

Page 67: ...ortion of the tool Use the M10 x 100L x 1 25P screw with a nut to attach the tool to the drive axle Figure H 11 Turn the screw until it is close into the drive axle Figure I 12 Then turn the nut until...

Page 68: ...e axle Figure N 17 Turn the screw until it is close into the drive axle Figure O 18 Then turn the nut until it is close to the cup portion of the tool Figure P 19 Use a wrench to hold the screw then t...

Page 69: ...T 22 Rotate the drive axle to make sure that the motion is smooth and that there is no wobbling to one side Figures U 23 Re install the belts as outlined in Section 9 15 24 Reverse Steps 1 2 to re as...

Page 70: ...depending on whether the club has these functions NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOW...

Page 71: ...SE JAPANESE KOREAN SWEDISH FINNISH RUSSIAN ARABIC RESISTANCE LEVELS 30 WORKOUTS MANUAL ROLLING HILLS INTERVAL TRAINING RANDOM FAT BURN FITNESS TEST HEART RATE CONSTANT WATTS CSAFE READY FITLINXX CERTI...

Page 72: ...SPECIFICATIONS AND ASSEMBLY GUIDE A Open YELLOW HARDWARE BAGS B Attach the FRONT STABILIZER TUBE 1 to the MAIN FRAME 2 using 4 BOLTS A and 2 FLAT WASHERS B C Attach the REAR STABILIZER TUBE 3 to the...

Page 73: ...MAIN FRAME 2 using 2 BOLTS D BLACK HARDWARE BAG PART TYPE DESCRIPTION QTY C SOCKET HEAD BOLT M8X20L 2 D PHILLIP HEAD BOLT M5X12L 2 RED HARDWARE BAGS PART TYPE DESCRIPTION QTY C SOCKET HEAD BOLT M8X20L...

Page 74: ...PECIFICATIONS AND ASSEMBLY GUIDE A Open GREEN HARDWARE BAG B Attach the FRONT SHROUD COVER 7 to the MAIN FRAME 2 using 2 BOLTS F C Attach the STEP PLATE 8 to the MAIN FRAME 2 using 2 BOLTS F GREEN HAR...

Page 75: ...ARS 9 to the CONSOLE MAST 6 using 4 BOLTS C WHITE HARDWARE BAG PART TYPE DESCRIPTION QTY C SOCKET HEAD BOLT M8X20L 2 GREEN HARDWARE BAG PART TYPE DESCRIPTION QTY F PHILLIP HEAD BOLT M5X12L 4 A Open GR...

Page 76: ...POST 13 using 4 BOLTS C and 4 SPRING WASHERS G C Attach the CONSOLE CABLES 5 to the CONSOLE 14 D Attach the CONSOLE 14 to the CONSOLE MAST 6 using 4 PRE INSTALLED BOLTS 15 E Attach PEDALS 16 to the C...

Page 77: ...74 FINAL ASSEMBLY 10 2 ASSEMBLY INSTRUCTIONS CONTINUED CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 78: ...e adjusted tight enough to keep your foot from slipping The pedals include spring loaded clips for easy adjustment To tighten the strap pull down the open end of the strap To loosen the strap push dow...

Page 79: ...oning the bike in its intended location check its stability by attempting to shake it side to side Shaking or wobbling indicates that your bike needs to be leveled Determine which leveler is not resti...

Page 80: ...on the number keypad and a Menu will appear on the TV Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no...

Page 81: ...hat do not have a strong enough signal to come in clearly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a channel 1 Follow Steps 1 4 in...

Page 82: ...ressed quickly or the Menu will minimize after 5 seconds of no key strokes 5 Use the VOLUME UP or DOWN keys to move horizontally in the Menu and the CHANNEL UP and DOWN keys to move vertically 6 Use t...

Page 83: ...main screen Use the VOLUME UP or DOWN keys to select OSD Language Figure A Press the ENTER key to enter the OSD language setup Use the CHANNEL UP or DOWN keys to select the different settings Figure...

Page 84: ...enter the Picture Mode setting Use the CHANNEL UP or DOWN keys to select the different settings Figure B After find the correct Picture Mode press ENTER to confirm and store setting NOTE Choice the P...

Page 85: ...icture 5 Wait until the Virtual Active icon turns RED Insert the USB Drive into the USB port in the console Figure B 6 After a few seconds the bike will auto run the upgrade processing The achieved pe...

Page 86: ...83 NOTES...

Page 87: ...84 MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO...

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