Matrix SDV4, User Manual, Page: 9 / 12

Symptom Possible Cause Action Required
Vacuum power low High pitch motor noise Switch the machine off and empty the
collection tank. Refill the collection tank with
clean water to the mark and recommence
work
Unknown Call for service
No detergent Solution tank empty Pour cleaning solution diluted in accordance
with the manufacturer’s instructions into the
solution tank.
Unknown Call for service
CLD on display Machine frozen or ambient
temperature is below 3 ºC
Place machine in a warmer environment for
an hour and then turn on the machine again.
If the problem persist call for service
Pft on display Boiler/pump fault Call for service
References and Useful Links
EOS Setting Up Videos
•
YouTube: https://youtu.be/g_nOMGfXUVU
•
Matrix Website: http://www.matrixcleaningsystems.co.uk/sdv4/ (Click SET UP
VIDEO tab)
Data Sheets
Machine
•
http://www.matrixcleaningsystems.co.uk/sdv4/ (Click DATA SHEET tab)
Grease
•
http://www.matrixcleaningsystems.co.uk/wp-content/uploads/2017/03/GREASE-
DATA-SHEET.pdf
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