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Matrix S7xe-01 Service Manual Download Page 4

iv

tAble of CoNteNtS

8.2 

Error Codes on the Console  ..................................................................................... 30

8.3 

LCB LED Indicators.................................................................................................... 31

8.4 

Troubleshooting - Display Issues ............................................................................... 32

8.5 

Troubleshooting - Error 0x04A0 ................................................................................. 33

8.6 

Troubleshooting - Touch Pad Issues .......................................................................... 34

8.7 

Troubleshooting - Heart Rate Issues ......................................................................... 35

8.8 

Troubleshooting - TV Issues ...................................................................................... 36

CHApter 9: pArt replACeMeNt gUIDe

9.1 

Console Replacement ................................................................................................ 37

9.2 

Heart Rate Handlebar Replacement  ......................................................................... 38

9.3 

Heart Rate Grip Replacement ................................................................................... 39

9.4 

Cup Holder Replacement ........................................................................................... 40

9.5 

Console Keypad / Overlay Replacement ................................................................... 41

9.6 

Console Mast Removal .............................................................................................. 43

9.7 

Upper Stationary Handlebar Replacement ................................................................ 44

9.8 

Lower Stationary Handlebar Replacement ................................................................ 45

9.9 

Rear Stabilizer Cover Replacement ........................................................................... 46

9.10 

Rear Stabilizer Replacement  .................................................................................... 47

9.11 

Shrouds Replacement ................................................................................................ 48

9.12 

Lower Control Board Replacement ............................................................................ 49

9.13 

ECB (Electromagnetic Brake) Belt Replacement....................................................... 50

9.14 

ECB (Electromagnetic Brake) Replacement .............................................................. 52

9.15 

Center Axle Set Replacement .................................................................................... 53

9.16 

Drive Belt Replacement  ............................................................................................ 55

9.17 

Drive Axle Set Replacement ...................................................................................... 57

9.18 

Pedal Replacement .................................................................................................... 59

9.19 

Pedal Belt Replacement ................................................................................................. 60

9.20 

Pedal Arm Replacement ................................................................................................. 61

9.21 

Battery Replacement ...................................................................................................... 62

9.22 

Testing the Stepper ......................................................................................................... 63

CHApter 10: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe

10.1 

S7xe-01 Stepper Specifications ................................................................................. 64

10.2 

Fasteners and Assembly Tools .................................................................................. 65

10.3 

Assembly Instructions  ............................................................................................... 66

10.4 

Leveling the Stepper .................................................................................................. 70

10.5 

TV Programming Instructions..................................................................................... 71

 

CHApter 11: SoftWAre UpgrADe gUIDe

11.1  

Software Upgrade Instructions ................................................................................... 73

ii

Summary of Contents for S7xe-01

Page 1: ...S 7 x e 0 1 S t e p p e r S ER V I C E M A N U A l...

Page 2: ......

Page 3: ...t Rate 11 4 6 Workout Setup Steps Constant Watts 11 CHAPTER 5 Manager MODE 5 1 Manager Mode 12 5 2 Manager Mode About Tab 13 5 3 Manager Mode Time Tab 14 5 4 Manager Mode Defaults Tab 15 5 5 Manager M...

Page 4: ...t 45 9 9 Rear Stabilizer Cover Replacement 46 9 10 Rear Stabilizer Replacement 47 9 11 Shrouds Replacement 48 9 12 Lower Control Board Replacement 49 9 13 ECB Electromagnetic Brake Belt Replacement 50...

Page 5: ...cation Chapter 1 Serial number location A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame po...

Page 6: ...2 1 1 SERIAL NUMBER LOCATION CONTINUED universal console serial number location Chapter 1 serial number location...

Page 7: ...rcial use To ensure your safety and protect the equipment read all instructions before operating the stepper CHOOSING A SITE The site should be well lit and well ventilated Locate the Matrix S7xe 01 S...

Page 8: ...insert objects into any opening Keep hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working p...

Page 9: ...dust and dirt 3 1 recommended cleaning tips 3 2 Check for damaged parts DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Syste...

Page 10: ...hat require specific attention the latest version will always be available on the Matrix web site at www matrixfitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises...

Page 11: ...ampen the cloth and clean the screen Do not spray the cleaning agent on the screen itself the drips can seep into the display or stain the bezel After cleaning make sure the surface is dry There shoul...

Page 12: ...each screen on the S7xe S7xe ENTERTAINMENT ZONE iPOD Will take the user directly to the iPod screen to allow for iPod control and playlist selecton VOLUME UP DOWN Adjusts the volume output through th...

Page 13: ...d then the program will begin ROLLING HILLS The Rolling Hills program is a level based program that automatically adjusts the resistance level to simulate real terrain 1 Start stepping and press ROLLI...

Page 14: ...11 118 119 128 129 140 140 46 55 94 94 104 105 115 116 120 121 129 130 135 135 56 65 95 95 104 105 112 113 118 119 128 129 139 139 65 90 90 102 103 115 116 122 123 128 129 134 134 FITNESS TEST The Fit...

Page 15: ...can grab these sensors in any program to view your current heart rate 1 Start stepping and press TARGET HEART RATE on the display 2 Select AGE on the display and follow the prompts to set 3 Select PER...

Page 16: ...r the club 1 To enter Manager Mode press ENTER 1 0 0 1 ENTER on the lower display Manager Mode will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER...

Page 17: ...dit the serial numbers Cannot be modified Accumulated Distance Total distance on the unit since production Cannot be modified Accumulated Time Total time on the unit since production Cannot be modifie...

Page 18: ...ak and non peak hours Maximum 99 Minutes Minimum 5 Minutes Default Time Default 60 Minutes This option controls the default program time Maximum Max time setting Minimum 5 Minutes Pause Time Default 5...

Page 19: ...0 Minimum 10 Weight Default 150 lbs 68 kg This option controls the default weight used in the calorie calculations Displayed in pounds or kilograms Maximum 400 lbs 180 kg Minimum 80 lbs 36 kg Gender D...

Page 20: ...l on start up Channels 1 999 Volume Default 1 This option controls the default TV volume on start up Maximum 17 Minimum 1 Channel Scan This option scans the local TV system for channels N A Setup This...

Page 21: ...g unit km km km km km language Spanish Dutch Italian Japanese flag unit Mile Mile KM KM KM language English German manager mode function defaults descriptions modified Language Select default language...

Page 22: ...story for the stepper 1 To enter Engineering Mode press ENTER 2 0 0 1 ENTER on the lower display Engineering Mode will appear on the display Figure A 2 Follow the prompts to change the desired setting...

Page 23: ...s modified RPM Low Limit Charge Default 10 This option controls the RPM low limit to iPod charge Range 0 255 RPM Low Limit Resistance Default 10 This option control the RPM low limit to show resistanc...

Page 24: ...20 engineering mode function defaults descriptions modified Statistics This option displays the workout information for the unit N A 6 3 engineering mode statistics tab Chapter 6 engineering mode...

Page 25: ...21 6 4 engineering mode errors tab engineering mode function defaults descriptions modified Errors This option displays the error code history N A Chapter 6 engineering mode...

Page 26: ...ngineering mode function defaults descriptions modified Clubs Default MATRIX This option allows the club to select a screen header from a list N A 6 5 engineering mode clubs tab Chapter 6 engineering...

Page 27: ...23 6 6 ENGINEERING MODE club id tab engineering mode function defaults descriptions modified Club ID This option records the Club ID of the fitness facility N A Chapter 6 engineering mode...

Page 28: ...on on the stepper 1 To enter Service Mode press ENTER 3 0 0 1 ENTER on the lower display Service Mode will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the...

Page 29: ...displays the serial number of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated wo...

Page 30: ...efaults descriptions Keypad This option is for a keypad test Touch Calibration This option starts a touch calibration Follow the cross mark moving across the screen and touch After testing 5 positions...

Page 31: ...defaults descriptions Delete This option deletes key components replacement history Create This option creates key components replacement history service mode Log 7 4 service mode log tab Chapter 7 s...

Page 32: ...28 service mode function defaults descriptions Time Date Time This option sets the current date and time on the machine 7 5 service mode date time tab Chapter 7 service mode...

Page 33: ...29 8 1 electrical diagrams Chapter 8 troubleshooting...

Page 34: ...al Communication Failure LCB has no return message for the UCB for 3 seconds Check the console cable connections at the UCB and LCB Replace the UCB or LCB as needed 0x0201 a Low voltage on the battery...

Page 35: ...ration LED 7 Status 2 Resistance value in middle 1 2 VCC LED 8 Status 3 Digital Communication LED 9 12V Console Power WITHOUT AC PLUG Normal LED 2 LED 9 On LED 1 Off No AC plug detected LED 5 On Gener...

Page 36: ...an unpowered unit If LED 5 is OFF Generator has no RPM output Normal for a powered unit If unpowered and issue is still present replace the generator If LED 8 is OFF Bad communication between UCB and...

Page 37: ...CB is damaged Replace the LCB If LED1 is OFF No AC power cord plugged in Normal for an unpowered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and U...

Page 38: ...1 Perform a touch pad calibration in Service Mode a Press ENTER 3 0 0 1 ENTER on the lower number keypad b Press TEST on the display c Press TOUCH CALIBRATION on the display d Follow the cross mark m...

Page 39: ...4 The HR grips are damaged 5 The HR board is damaged 6 The UCB is damaged SOLUTION 1 Recenter the chest strap below the user s pectoral muscle Figure A and check again 2 Replace the battery in the che...

Page 40: ...not power up replace the console 3 For a fuzzy or unclear picture see the TV programming instructions in Section 10 5 If the TV is still fuzzy or unclear after programming a Check the coax connection...

Page 41: ...and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console mast until they are clear of the console mast connection and attach the...

Page 42: ...o the console mast being careful to support the handlebar Figure A 3 Carefully pull the wires from the console mast until the connectors are free and remove the defective handlebar Figure B 4 Reverse...

Page 43: ...rip together Figure B NOTE You may need to remove the console to give access to the HR grip screws 3 Disconnect the HR grip wire and remove the metal plate Figure C 4 Disconnect the level button and r...

Page 44: ...REPLACEMENT 1 Remove the 2 screws holding the cup holder to the console mast Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder Figure A Figure B Chapter 9 part...

Page 45: ...8 Push the overlay ribbon cable through the hole in the console and plug it in Figure F 9 Match the overlay to the cutout on the console Figure G 10 Press down on the corners of the overlay to keep i...

Page 46: ...42 9 5 CONSOLE KEYPAD OVERLAY REPLACEMENT CONTINUED Figure E Figure F Figure G Figure H figure i figure j Chapter 9 part replacement guide...

Page 47: ...t the bottom of the console mast Figure B and remove the 4 screws holding the console mast to the frame Figure C 5 Pull the wires out the bottom of the console mast and remove the mast 6 Reverse Steps...

Page 48: ...gure B 3 Remove the 2 screws holding the bottom of the defective upper stationary handlebar to the lower stationary handlebar Figure C 4 This will allow you to remove the upper stationary handlebar Fi...

Page 49: ...handlebar as outlined in Section 9 7 2 Remove the 2 screws holding the lower stationary handlebar to the rear stabilizer Figure A 3 This will allow you to remove the lower stationary handlebar from t...

Page 50: ...ve the 4 screws holding the rear stabilizer cover to the frame Figure A 2 Pull the rear stabilizer cover upward and off the unit Figure B 3 Reverse Steps 1 2 to install a new rear stabilizer cover Fig...

Page 51: ...e rear stabilizer cover as outlined in Section 9 9 4 Remove the 4 screws holding the rear stabilizer to the frame and remove the stabilizer Figure A 5 Reverse Steps 1 4 to install a new rear stabilize...

Page 52: ...ws holding the right side shroud to the frame Figure A 2 Remove the 10 screws holding the left side shroud to the frame Figure B 3 Figure C shows the stepper with both shrouds removed figure a figure...

Page 53: ...oard Figure A 3 Remove the 2 screws holding the lower board to the frame Figure B and remove the lower board 4 Reverse Steps 1 3 to install a new lower board 5 Test the stepper for function as outline...

Page 54: ...the belt off of the ECB pulley Figure C 5 Loosen the 2 eye bolts holding the center axle to the frame Figure D 6 Lift up on the center axle and walk the belt off of the drive pulley Figure E 7 This wi...

Page 55: ...51 figure d figure e figure f fIGURE c 9 13 ECb belt replacement continued Chapter 9 part replacement guide...

Page 56: ...B 4 Once the nut from the tension eye bolt has been removed the ECB belt can be walked off the ECB pulley Figure C 5 Disconnect the ECB wire harness Figure D and remove the ECB 6 Reverse Steps 1 5 to...

Page 57: ...removed the ECB belt can be walked off the ECB pulley Figure C 5 Loosen the 2 eye bolts holding the center axle to the frame Figure D 6 Lift up on the center axle and walk the belt off of the drive p...

Page 58: ...54 figure c figure d 9 15 center axle replacement continued figure f figure e Chapter 9 part replacement guide...

Page 59: ...drive pulley Figure E 7 This will allow you to drop the center axle out of the frame and to remove the drive belt from around it Figures F 8 Disconnect the 2 pedal belt springs from the around the dri...

Page 60: ...56 Figure E Figure F FIgure G 9 16 drive belt Replacement continued figure h Chapter 9 part replacement guide...

Page 61: ...he belt off of the drive pulley Figure E 7 This will allow you to drop the center axle out of the frame and to remove the drive belt from around it Figure F 8 Disconnect the 2 pedal belt springs from...

Page 62: ...58 figure e figure f figure g figure h 9 17 drive axle set replacement continued Chapter 9 part replacement guide...

Page 63: ...ned in Section 9 11 2 Remove the 4 screws under the pedal frame going up into the plastic Figures A B 3 This will allow you to remove the pedal Figure C 4 Reverse Steps 1 3 to install a new pedal figu...

Page 64: ...m the pedal frame Figure B 4 Disconnect the pedal belt spring from the drive axle set and remove the pedal belt Figure C 5 Reverse Steps 1 4 to install a new pedal belt NOTE When reinstalling a new pe...

Page 65: ...2 screws on the pedal retension bracket Figure A 4 This will allow you to remove the belt from the pedal frame Figure B 5 Remove the snap ring holding the pedal arm to the frame Figure C 6 Remove the...

Page 66: ...the 2 wires going to the battery Figure A 3 Remove the 2 wing nuts holding the battery to the frame Figure B and remove the battery 4 Reverse Steps 1 3 to install a new battery 5 Test the stepper for...

Page 67: ...rcising While moving listen for any odd noises or squeaks 2 After stopping movement press the GO button and begin stepping 3 Grasp the hand grips to check for proper heart rate response 4 Press the le...

Page 68: ...Fan Yes Language Options English Italian German Spanish French Dutch Portuguese Japanese Technical Data Resistance Technology JID Brushless Generator Resistance Levels 25 Minimum Watts 18 Power Requi...

Page 69: ...urple 8 z01 Socket head screw M8 x 16l Yellow 17 z02 Lock Washer Yellow green black 2 z03 screw set green 7 z05 button head screw m8 x 16L green 8 Z06 arc washer green 4 Z07 button head screw m8 x 40l...

Page 70: ...66 10 3 ASSEMBLY INSTRUCTIONS step 1 step 2 Chapter 10 stepper specification and assembly guide...

Page 71: ...67 10 3 Assembly Instructions Continued step 3 Chapter 10 stepper specification and assembly guide...

Page 72: ...68 step 4 10 3 ASSEMBLY INSTRUCTIONS CONTINUED Chapter 10 stepper specification and assembly guide...

Page 73: ...69 final assembly 10 3 assembly instructions continued Chapter 10 stepper specification and assembly guide...

Page 74: ...indicates that your stepper needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow the leveler to rotate Rotate the left or right leve...

Page 75: ...hin 5 seconds 6 Move the cursor over to Channel on the top right of the Menu Figure D and go down to CHANNEL SCAN use the volume button to select it Figure E 7 Move the cursor down to START TO SCAN an...

Page 76: ...72 figure e figure f figure g figure h 10 5 tv programming instructions continued Chapter 10 stepper specification and assembly guide...

Page 77: ...t the USB drive into the Reprogram Port in the back of the console back cover Figure B 4 The upgrade procedure will run automatically Figure C 5 When the update is complete the display will prompt to...

Page 78: ...74 NOTES...

Page 79: ...75 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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