Matrix MW001 Manual For Installation, Use And Maintenance Download Page 12

Failure Codes and Troubleshooting

The programme indicators also serve as a diagnostic display to help in the event of a problem with the appliance.

With each of these error codes, the appliance will also beep 10 times every 30 seconds.

Error code

Error 

description

Advice

Intensive

Normal

Light

Quick wash

prewash

Door problem

Make sure the door is closed 

properly.

Water problem

Make sure the water inlet tap is 

fully open.

 

Make sure the water supply 

hose is not kinked or bent.

 

Close the water tap, separate 

the water inlet hose from the tap 

and clean the filter.

 

Make sure the drain hose is 

correctly installed.

Drain fault

Make sure the drain hose is not 

kinked or bent.

 

Make sure the drain hose is 

correctly installed.

Siphoning

Make sure the drain hose is 

correctly installed.

Contact customer care

Contact customer care

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

11

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Failure Codes and Troubleshooting

Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.

Error Code

Error description

Advice

Intensive

Normal

Eco

Quick

Prewash

Inadequate water 

supply

Make sure the water inlet tap is 

fully open

Close the water tap, separate the 

water inlet hose from the tap and 

clean the filter

Restart your machine, contact 

CDA service if the error resumes

Continual fill error

Close the tap and contact 

CDA service

The waste water in 

the machine cannot 

be discharged.

Drain hose is blocked

The filters of your machine 

might be blocked

Restart the dishwasher and 

cancel the programme

If the error continues, contact 

CDA service

Heater error

Contact CDA service

Alarm is active against 

water overflow

Turn off the dishwasher and 
disconnect the water supply

Contact CDA service

Faulty electronic card

Contact CDA service

Overheating error 

(temperature in the 

machine is too high)

Contact CDA service

Faulty heater sensor

Contact CDA service

Summary of Contents for MW001

Page 1: ...MW001 Integrated Dishwasher Manual for Installation Use and Maintenance...

Page 2: ...local authority waste collection centre or to a dealer providing appliance recycling services Disposing of a household appliance separately avoids possible negative consequences for the environment an...

Page 3: ...e door can no longer be closed Recommendations To reduce energy and water consumption remove all dirt residues from the dishes prior to loading the dishwasher Only run the dishwasher when fully loaded...

Page 4: ...binet pressure At the End of a Programme When the dishwasher programme is complete the dishwasher will beep six times and the Programme Indicators will go out Open the dishwasher door Press the Power...

Page 5: ...mum When you then use separate detergents again you should fill the salt and rinse aid compartments adjust the water hardness setting to the maximum and run an empty wash then adjust the water hardnes...

Page 6: ...ectly set To find out the water harness level of your water supply contact your local water board To set the softener adjustment system unscrew the cap from the salt container and rotate the ring indi...

Page 7: ...s on the cap line up with the compartment prior to screwing the cap back in place Rinse Aid Adjustment The level of rinse aid use is preset to 3 You can adjust the level of rinse aid use by adjusting...

Page 8: ...dishes and cutlery etc contact the appliance manufacturer before starting the test Dishwasher Baskets To adjust the height of the upper basket PEN THE BASKET RETAINING CLIPS AS SHOWN IN lGURE BUT TURN...

Page 9: ...al Information Width 59 6 cm Depth 55 cm Height 82 cm Capacity 12 standard place settings Mains water pressure 0 03 0 6 MPa Power voltage 230 240V 50 Hz Rated current input 13 A Total absorbed power 1...

Page 10: ...rd quick 18 16 15 9 3 Hot prewash 70O wash Cold rinse Hot rinse Dry End Cold prewash 55O wash Cold rinse Hot rinse Dry End 50O wash Cold rinse Hot rinse Dry End 40O wash Cold rinse End Prewash End The...

Page 11: ...programme without the filters in place Incorrect fitting of the filters may reduce wash performance and potentially damage your appliance Spray arms You should clean the spray arms at least once a mon...

Page 12: ...with the appliance Error Code Error description Advice Intensive Normal Eco Quick Prewash Inadequate water supply Make sure the water inlet ta fully open Close the water tap separat water inlet hose f...

Page 13: ...nappropriate wash programme selected Spray arm blocked Filters clogged or incorrectly fitted Water drain pump blocked White stains on the dishes Insufficient detergent added Rinse aid setting is too l...

Page 14: ...y require removing for servicing N B Ensure that the plug socket is situated in an easily accessible place Electrical information Warning This appliance must be earthed The mains lead of this applianc...

Page 15: ...or surface install the appliance on the plastic skids provided Failure to do so will invalidate the warranty Ensure that the door mechanism is tensioned correctly as outlined in the installation instr...

Page 16: ...td Harby Road Langar Nottinghamshire NG13 9HY T 01949 862 012 F 01949 862 003 E service cda eu W www cda eu Passionate about style To contact our Customer Care Department or for Service please contact...

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