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Matrix 2016 3x console, Service Manual

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Matrix 2016 3x console Service Manual Download Page 62

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Summary of Contents for 2016 3x console

Page 1: ...2 0 1 6 3 x c o n s o l e SE R V I CE M A N U A l ...

Page 2: ...TER 5 Manager MODE 5 1 Manager Mode Overview 9 CHAPTER 6 ENGINEERING MODE 6 1 Engineering Mode Overview 12 CHAPTER 7 SERVICE MODE TEST mode 7 1 Service Mode Overview 13 7 2 Test Mode Overview 14 CHAPTER 8 TROUBLESHOOTING 8 1 Electrical Diagram 15 8 2 Error Codes List 24 CHAPTER 9 PARTs REPLACEMENT GUIDE 9 1 Console Replacement 29 9 2 Handlebar Replacement 30 9 3 Testing the Unit 34 CHAPTER 10 SPEC...

Page 3: ...1 1 1 Serial Number Location Chapter 1 Serial Number Location console serial number location Serial number location ...

Page 4: ...4 units per 15 A dedicated circuit Matrix daisy chain cord adapters are sold separately North American power cord plugs shown Depending on your country the plug type may vary 220 NEMA 6 15P PLUG 110 NEMA 5 15P PLUG GROUNDING INSTRUCTIONs The unit must be grounded If it should malfunction or breakdown grounding provides a path of least resistance for electric current to reduce the risk of electric ...

Page 5: ...ystems will provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made 3 2 check for damaged parts In order to maximize life span and minimize down time all Matrix Fitness Equipment requires regularly scheduled cleaning YOU WILL NEED Mild dish soap and water mixture in a spray bottle per manufacturers recommend ratio Lint free 10...

Page 6: ...el G UP DOWN INCLINE A3x only Adjust incline level H UP DOWN TIME Adjust workout time I STOP Ends workout and shows workout summary data J COOL DOWN Puts the console into Cool Down mode K TOGGLE DISPLAY Cycles between 3 or 4 rows of workout information displayed in LED window The console will automatically cycle between the workout information if the Toggle Display button is pushed and held down f...

Page 7: ...URN Fat burn is a level based program that is designed to help users burn fat through various resistance level changes 1 Start pedaling and press the Training Workouts Then press ENTER 2 Select FAT BURN by using the UP or DOWN LEVEL keys and press ENTER 3 Select Level by using the UP or DOWN LEVEL keys and press ENTER 4 Select Time by using the UP or DOWN LEVEL keys and press ENTER 5 Select Weight...

Page 8: ...dvance to the next level The test could take upwards of 30 minutes for very fit individuals Once the test ends a recovery period cool down will begin and the user s results are calculated and displayed Results are based on the number of stages completed Incline will not be adjustable during the test 1 Start pedaling and press the FITNESS TEST key Then press ENTER 2 Select Age by using the UP or DO...

Page 9: ...n estimated Sub maximal VO2 max result This assessment is a 4 stage test lasting 3 5 minutes where the speed is increased until your Heart Rate is between 115 150 bpm for 2 of the stages When the test is complete a Fitness Rating is displayed as High Good Average Fair or Low along with your age and VO2 max The test requires constant monitoring of the user s heart rate so the use of a telemetric he...

Page 10: ...and press SELECT 3 Select Target HR Percentage by using the UP or DOWN LEVEL keys and press SELECT 4 Select Time by using the UP or DOWN LEVEL keys and press SELECT 5 Select Weight by using the UP or DOWN LEVEL keys and press SELECT 6 Press GO then the display will read 3 2 1 Begin and the program will start CONSTANT WATTS Constant Watts is a unique program that allows you to vary your cadence or ...

Page 11: ...ight 72 83 36 91 96 244 Default height of user huresac Gender Male Male Femal Determines the gender of the user when not selected during program set up Data Time huresac Data 2015 01 01 This option sets the current date of the machine huresac Time RTC time This option sets the current time of the machine huresac Time Zone 21 1 78 This option sets the time zone See Table 1 Speed huresac Unit Standa...

Page 12: ...d huresac USB Port Protection Enable Enable Disable This option controls the USB port protection is disabled or enabled huresac Keypad Stuck Check Enable Enable Disable This option controls the keypad stuck check is disabled or enabled Notification Enable Enable Disable This option controls the Keypad overlay error notification is disabled or enabled TV huresac Power OFF ON OFF OFF Turn off TV pow...

Page 13: ...kyo 68 Asia Baku 9 Africa Cairo 29 Asia Kathmandu 49 Pacific Tongatapu 69 Atlantic Azores 10 Asia Yekaterinburg 30 Pacific Auckland 50 America Indianapolis 70 America Edmonton 11 Pacific Fiji 31 America St Johns 51 America Phoenix 71 Atlantic Cape Verde 12 Europe Riga 32 Asia Irkutsk 52 Asia Vladivostok 72 Asia Yerevan 13 Asia Tbilisi 33 Asia Krasnoyarsk 53 Australia Perth 73 Australia Adelaide 14...

Page 14: ...Disable Enable This option displays the error code history on the unit DAPI huresac Server Production Dev QA Staging Production Minutes Second Dev unsecure domain dev dls jfit co port 80 SSL domain dev dls jfit co port 443 QA unsecure domain qa dls jfit co port 80 SSL domain qa dls jfit co port 443 Staging unsecure domain staging dls jfit co port 80 SSL domain staging dls jfit co port 443 Producti...

Page 15: ...Current value 0 999999 Manually sets the Accumulated Distance huresac Time Current value 0 999999 Manually sets the Accumulated Time SC Floors Current value 0 999999 Manually sets the Accumulated Floors Log huresac Error Display None Error0 Error10 None Shows the last 10 errors Reset Reset error log Headphone Jack Sensor Insert Counts Current Value 0 999999 Insert headphone jack counts Reset no no...

Page 16: ...e setting without saving press the BACK key 7 Press and hold the STOP key for 3 5 seconds to return to normal operation Group Model Item1 Item2 Default Value Values Range Unit Notes Display huresac Press the ENTER key repeatedly to check each set of LEDs on the display sequentially Keypad huresac Press any key and the display should show the corresponding message C SAFE huresac Press the ENTER key...

Page 17: ...15 8 1 Electrical Diagrams Chapter 8 Troubleshooting HUREs3x 02 c a3x 03 C Electrical block diagram ...

Page 18: ...16 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED C3x 02 C Electrical block diagram ...

Page 19: ...17 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED h p ground Wire HUREs3x 02 c a3x 03 C Pause sensor wire HuresaC3x C USB wire HUREs3x 02 c a3x 03 C Pause sensor Wire HUREs3x 02 c a3x 03 C ...

Page 20: ...18 QUICKLY KEY Wire C3x 02 C Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED TKP QUICKLY KEY Wire HUREs3x 02 c a3x 03 C ...

Page 21: ...19 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED Digital Comm Wire HUREs3x 02 c a3x 03 C PLUSE BOARD SET HUREs3x 02 c a3x 03 C ...

Page 22: ...20 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED Program keypad HURE3X 02 c ...

Page 23: ...21 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED Program keypad A3X 03 c ...

Page 24: ...22 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED Program keypad S C3X 02 c ...

Page 25: ...23 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED 3 3 Entertainment keypad HUREs3x 02 c a3x 03 C C3X 02 c ...

Page 26: ...e the range of 12 8 14 2 ohms replace the Electro magnet If the resistance data is in the range between 12 8 14 2 ohms replace the LCB Resistance discon nect A Check if the resistance is short circuited pins 1 4 If resistance data is under 10 ohms please replace power resistor If resistance data is over 10 ohms please replace LCB Electro magnet ECB discon nected C a Check the connection of the ECB...

Page 27: ...e is a fan mounted to the MCB itself as well as an external fan Also check the connection of the fans at the MCB b If the fans are running correctly replace the MCB 02A0 C Encoder error C a Check the connection of the speed sensor cable from the LCB to the speed sensor b Check to see if LED D35 on the LCB is on when the brake is turned to the left release position c If LED D35 is off move the stai...

Page 28: ...on of the running deck and belt Replace the belt and flip or replace the running deck as needed b Replace the MCB 02B9 C The inner memory IC data write error T a Reboot power if error shows again replace the MCB 02C0 C DC brake in manual mode C a Check if the DC brake is in the right lock position Release the brake move to the left if in lock position b Replace the brake 02C1 C Speed tracking erro...

Page 29: ...le B Level Error bypass CLASS A and B error code b Replace UCB 0302 A UCB low battery voltage Console a Enter the Engineer mode disable B Level Error bypass CLASS A and B error code b Replace battery 0303 A UCB low supply voltage Console a Enter the Engineer mode disable B Level Error bypass CLASS A and B error code b Make sure the RPM over 35 when the machine of self power mode 0304 A Earphone Bo...

Page 30: ... over 3 seconds Communication Errors a Check the connection of the console cable at both ends and perform continuity test b Replace LCB 04B0 C UCB does not have communication response Communication Errors a Check the connection of the console cable at both ends and perform continuity test b Replace LCB 04B1 C IO board does not have communication response Communication Errors a Replace UCB 0440 B T...

Page 31: ...ove the 5 screws that hold the mounting plate to the console Figure C 2 2 Attach the mounting plate to the new console 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection and attach the console to the mast using the 5 screws 5 Test the unit for function as outlined in Section 9 3 Figure A Figur...

Page 32: ... and remove it Figure A 3 Remove the 2 screws holding the front of the console to the back and split the 2 halves Figure B 3 Unplug the faulty keypad from the UCB 2 ribbon cables for program Figure C and 1 ribbon cable for entertainment Figure D 4 Use a razor to remove the faulty keypad overlay from the console faceplate Figure E F Figure A Figure B Figure C Figure D Figure f Figure E ...

Page 33: ...ent GUIDE 5 Clean the console area with alcohol to remove any left over adhesive Figure G H 6 Peel the backing off of the new keypad Figure I J 7 Slide the ribbon cables through the slots in the console faceplate Figure K L Figure G Figure H Figure I Figure J Figure L Figure K ...

Page 34: ...arts Replacement guide Figure M 8 Plug the ribbon cables into the UCB Figure M N 9 Carefully line up the new keypad to the outline in the console faceplate Figure O P 10 Peel the backing off of the new overlay Figure Q R Figure R Figure Q Figure p Figure o Figure N ...

Page 35: ... line up the new overlay to the outline in the console faceplate Once it is in place press down on the overlay so that the adhesive on the overlay bonds to the keypad Figure S T 11 Reverse Steps 1 2 to re assemble the console 12 Test the unit for function as outlined in Section 9 3 Figure S Figure T ...

Page 36: ...o check for proper heart rate response 6 Press the level up and down buttons on the console and hand grips to make sure resistance is fully functional 7 If everything functions properly stop pedaling and the unit will reset to normal operation within 30 seconds For C3X C 1 To enter Manager Mode press number key ENTER 1 0 0 1 ENTER on the number keypad Input the serial number of the console Also se...

Page 37: ...Control Board HF A11 0 V2 049 1 1 1 1000385417 Control Board V5 0 V2 049 HF A11 0 1 1 2 1000385418 WIFI Aerial NB098 2400 300PEX HF A1 1 1 3 1000385725 Foam Tap 41x11 3M 4945 1 2 0000086721 SCREW RND M2X0 5PX6L PH BZN 2 3 1000309516 Tape 40x10x0 2 EP614 1 1 HURESAC3x WiFi set assembly Chapter 10 Specifications and assembly Guide ...

Page 38: ...e foam tape item 1 3 in the table on the front cover Figure B 3 Stick the WiFi aerial board item 1 2 in the table to foam tape and connect the signal wire to WiFi board Figure C 4 Use tape item 3 in the table to fix the signal connecting wire to the front cover of the console Figure D Figure A Figure B Figure C Figure D Chapter 10 SPECIFICATIONS AND ASSEMBLY GUIDE ...

Page 39: ..._set cfg files Once this is completed put the wifi_set cfg file to USB flash drive the access should read MATRIX FW Figure B 2 Install WiFi config software for wifi connection Step 1 Insert USB driver with wifi_set cfg file to console Figure C Step 2 Enter Manager Mode by pressing enter 1 0 0 1 enter Step 3 Press the Level UP and DOWN keys to select Internet and press Enter Key to enter Figure D S...

Page 40: ... connection continued Step 6 Press the key on the number keypad to back Use the Level UP and DOWN keys to select Import Setting Figure G Step 7 Press enter key to start WiFi installation process Figure H Step 8 When the message shows Success in a short time it means the update is completed Figure I FIGURE H FIGURE G FIGURE I Chapter 10 SPECIFICATIONS AND ASSEMBLY GUIDE ...

Page 41: ...Level UP and DOWN keys to select Enable and press Enter Key to confirm Figure B Step 4 Press the Level UP and DOWN keys to select AP mode and press Enter Key to enter Figure C Step 5 Use the Level UP and DOWN keys to select ON and press Enter Key to confirm Figure D On your smart phone Step 6 Turn on the WiFi function and select a network connection with 3x console Figure E Step 7 Key in the inten...

Page 42: ...your smart phone Step 8 Select available wireless network key in the wireless network password and press the Connect key on the screen Figure G Step 9 When the screen shows connection of your machine to SSID was successful the WiFi setup of console is succeeded Figure H FIGURE H FIGURE G Chapter 10 SPECIFICATIONS AND ASSEMBLY GUIDE ...

Page 43: ...ow the MAC ID data Figure B Step 3 Enter Manager mode Internet Signal Strength Figure C See if the wireless signal strength is OK Figure D Note For wireless connection quality the stable signal strength of wireless is necessary Step 4 Enter Manager mode Internet IP Figure E Step 5 If WiFi module was connected with AP the screen will show the IP address Figure F FIGURE D FIGURE C FIGURE F FIGURE E ...

Page 44: ... press Enter 3 0 0 1 Enter to go to Service Mode Select Asset Management setting is Enable Figure G and edit Club ID Figure H Verify and setup the xID Login setting is Enable too Figure I Press Enter 1 0 0 1 Enter to go to Manager Mode verify and setup the Internet setting is Enable Figure J Chapter 10 SPECIFICATIONS AND ASSEMBLY GUIDE FIGURE H FIGURE G FIGURE J FIGURE I ...

Page 45: ...3 Remove the 2 screws holding the front of the console to the back and split the 2 halves Figure B 4 Unplug the entertainment keypad ribbon cable from small board and remove the front service cover Figures C D 5 Use new front service cover with earphone board and plug the head phone jack wire into earphone board Also plug entertainment keypad ribbon cable into the small board Figures E 6 Plug the ...

Page 46: ... Figure H 9 Route the coax cable through the hole in back of the console Figure I Also make sure that the console cable wires are protruding so that they are accessible Figure J 10 Use the female coax adaptor to connect the TV signal extended wire at the console and TV Bracket Figure K L figure L figure K figure J figure I figure H figure G Chapter 10 Specifications and Assembly Guide ...

Page 47: ...cket to the console with 4 screws Figure P 15 Connect the coax cable to the MYE TV Figure Q 16 Install the console back cover using the 2 screws removed in Step 1 Figure R NOTE Make sure to route the wiring through the holes in the back cover so that none of the wiring is pinched The MATRIX logo portion of the back cover will not be used with a TV bracket 10 2 HURESA3x MYE TV BRacket Installation ...

Page 48: ... TV back cover to the MYE TV with 4 screws Figure U 20 Enter into Manager Mode see Section 5 1 and set the Input Source setting for TV Figure V X 21 The new TV should now be programmed and thoroughly tested including the headphone jack see the TV owner s manual for Channel Scan instructions figure T figure S Chapter 10 Specifications and Assembly Guide figure v figure u figure x figure w ...

Page 49: ...e 2 halves Figure B 4 Unplug the entertainment keypad ribbon cable from small board and remove the front service cover Figures C D 5 Use new front service cover with earphone board and plug the head phone jack wire into earphone board Also plug entertainment keypad ribbon cable into the small board Figures E 6 Plug the TV power wire into the UCB Figure F figure B figure A figure D figure C figure ...

Page 50: ...ire through the hole in back of the console Figure I 10 Remove the plate from the console mast Figure J 11 Plug the TV signal extended wire TV power extended wire and TV control wire into the wires coming out of the console mast Figure K M N NOTE Use the female coax adaptor to connect the TV signal extended wire at the frame and TV Bracket Figures L figure L figure K figure J figure I figure H fig...

Page 51: ...the TV bracket onto the console mast and secure it with 3 screws Figure P 15 The cable routing has now been completed from console mast to TV bracket Figure Q 16 Plug TV signal extended wire TV power extended wire and TV control wire into the MYE TV Figure R 10 3 C3X MYE TV BRacket Installation Continued figure R figure Q figure P figure O figure N figure M Chapter 10 Specifications and assembly G...

Page 52: ...the console back onto the console mast and secure it with 5 screws Figure V NOTE Make sure to tuck all the wiring into the console or mast to prevent any pinching 21 Enter into Manager Mode see Section 5 1 and set the Input Source setting to TV Figure W X 22 The new TV should now be programmed and thoroughly tested including the headphone jack see the TV owner s manual for Channel Scan instruction...

Page 53: ...ide an application to the console product manager who will work with R D No Name Display Mode Logo 1 Logo 2 1 MATRIX Scoll Logo 1 and then show logo 2 stationary Matrix full logo M logo 2 BENDUNNE GYMS Scoll Logo 1 3 GOLD S GYM Scroll Logo 1 4 LA FITNESS Scroll Logo 1 5 MARRIOTT Scroll Logo 1 6 PURE GYM Show logo 1 stationary 7 SNAP FITNESS Scroll Logo 1 8 THE GYM Show logo 1 stationary 9 YMCA Scr...

Page 54: ...onsole 4 From the home screen press ENTER 1 0 0 1 ENTER on the keypad Press the UP or DOWN LEVEL keys to choose the Logo and press ENTER key Press the UP or DOWN LEVEL keys to choose the Import Logo Figure B and press ENTER key Press the UP or DOWN LEVEL keys to choose the correct logo file Once the correct logo is found press ENTER key and the update procedure will start 5 When the console shows ...

Page 55: ...er 10 Specifications and assembly Guide A Service Tools Accessories 1 Transmitter set MWT S8 800MHzor MWT S9 900MHz Figure A 2 Receiver set MC3R 98 863MHz 900 MHz Figure B 3 Programmer set MWC5 PRG 800MHz 900MHz Figure C figure Q figure P figure O ...

Page 56: ...3X RF900 863 Receiver Assembly 1 Connect the Transmitter TV or other audio sources receiver console Figure A Note Connect receiver cable to CSAFE port of console Figure B 2 Attach the receiver to the inside of the 3x console Figure B 3 Connect the earphone to Programmer Figure C 4 Input audio sources of the TV or PC to Transmitter Figure D ...

Page 57: ... 1 MYE Entertainment 900MHz Transmitters Figure A P 8 Audeon 800MHz Transmitters Figure B 3 After selecting the Transmitter type press the TV button to auto scan all the frequencies in the transmitter type and lock in transmitters 4 Hear the sound from programmer Press CHANNEL UP button to scroll through all transmitter channels To add or delete a transmitter channel press the TV button PRESET Fig...

Page 58: ... programmer pointed at the receiver b Snd will begin flashing on the programmer The program is being sent c The Programmed light will flash on the Smart Receiver The program is being received d Snd and the Programmed light will stop flashing when the send is successful The yellow PROGRAMMED light will stay solid Figure B on the Smart Receiver for 5 seconds then turn off e The TX signal light will ...

Page 59: ...p for Audio Receiver 1 Press ENTER 1 0 0 1 ENTER to enter Manager Mode and set the Input Source to REMOTE TV Figure A C 2 Insert headphones into the 3x console headphone jack for access to audio Figure D 3 Press the GO key to start the workout Press the volume channel up and down key to control audio Figure D figure d figure c ...

Page 60: ... drive into the USB port on the console 4 When the display is in home screen press ENTER 1 0 0 1 ENTER to enter Manager Mode Press the UP or DOWN LEVEL keys to choose the Software Figure C and press ENTER key Press the UP or DOWN LEVEL keys to choose the Update and press ENTER key Press the UP or DOWN LEVEL keys to choose the UCB Figure D and press ENTER key Press the UP or DOWN LEVEL keys to choo...

Page 61: ...cess should read MATRIX FW LCB Figure B 3 Insert the USB flash drive into the USB port on the console 4 When the display is in home screen press ENTER 1 0 0 1 ENTER to enter Manager Mode Press the UP or DOWN LEVEL keys to choose the Software Figure C and press ENTER key Press the UP or DOWN LEVEL keys to choose the Update and press ENTER key Press the UP or DOWN LEVEL keys to choose the LCB Figure...

Page 62: ...60 NOTES ...

Page 63: ...61 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA REV 01 KO ...

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