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MSC-CP8X8E Product Manual

1 Getting Started

Congratulations on your purchase of a quality Matrix Switch Corporation product.  This section contains a 
general overview of device functionality and provides information to get you up and running quickly.  
Additional sections in this manual can be consulted for more detailed information on the subsystems and 
features of this product.

1.1 Device Connections

The 

MSC-CP8X8E

 comes with a power supply adapter and a documentation CD.  Additional cables and 

hardware are not usually provided.

Power supply adapter

 – A 5 VDC 2 Amp power supply adapter is provided which is connected to the 

5.5mm OD 2.5mm ID coaxial connector on the device and plugged into a 100-240V 50/60Hz AC power 
source.

Ethernet connector

 – Connect to a network switch with an Ethernet cable.  Required for controlling a 

remote router, accessing the web page interface and using the TCP/IP Mascot interface.  This device can 
also be connected directly to a computer (for configuration purposes) or the router to control (with a 
crossover Ethernet cable).

1.2 Powering Up The Device

This device is not equipped with a power switch and is simply connected to the power supply adapter which is 
plugged into a suitable AC power source, to power it up.
Once the device is powered it goes through the following startup sequence:

5 second startup delay to allow for 

Power On Software Updates

.

The remote panel will attempt to connect to the IP address assigned to the 

Remote Router IP Address

 

setting, the panel button LEDs will cycle until a connection is established.

The button control panel is initialized and buttons are illuminated to show the initial routing status.

1.3 Front Panel Button Interface

The MSC-CP8X8E is a 8x8 remote button panel for controlling and viewing status of a router.
This panel interface provides separate input and output buttons.  One output button is active at a time, indicated 
by it being lit.  The current connection status for the active output is indicated by the relevant numbered input 
button being lit.  Pressing an input button will cause that input to be connected to the current active output.

1.3.1 Audio Breakaway

An audio breakaway is performed by first selecting the desired output, by pressing the relevant output button, 
then pressing and 

holding

 an input button, followed by pressing another input button.  The 1st input button 

pressed selects the source of the primary level.  The 2nd input button pressed will become the secondary (audio)
source and will flash, indicating a breakaway. 

1.4 Web Page Interface

All Matrix Switch Corporation router and panel devices come with a built-in web page interface.  

Page 7 of 55

© 2013-2018 Matrix Switch Corporation

www.matrixswitch

 

 corp.com

 

 

Summary of Contents for MSC-CP8X8E

Page 1: ...Matrix Switch Corporation MSC CP8X8E Product Manual 1RU 8x8 Remote Elastomeric Button Panel Revision 1 8 Page 1 of 55 2013 2018 Matrix Switch Corporation www matrixswitchcorp com ...

Page 2: ...ALITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR PURPOSE Matrix Switch Corporation disclaims all liability arising from this information and its use Use of Matrix Switch Corporation devices in life support and or safety applications is entirely at the buyer s risk and the buyer agrees to defend indemnify and hold harmless Matrix Switch Corporation from any and all damages claims suits or expenses ...

Page 3: ... commands and Panel GPIO commands Improved Software Update documentation Added pinouts for RS 232 and RS 485 serial port and GPIO Auxiliary interface Added XD series systems Revision 1 3 2016 05 17 Added MSC CP59X59E panel Revision 1 2 2015 08 20 Added protocol commands MtxGroup PanelDis and PanelExtEn Updated Mascot protocol information to version 2 4 New manuals for MSC V1616 LS DC MSC 1HD1616 L...

Page 4: ...3 Button Panel Settings 13 2 3 Command Tab 13 3 Mascot Control Protocol 15 3 1 Protocol Changes 15 3 2 Telnet Access 16 3 3 Command Format 16 3 3 1 Command Names 17 3 4 Response Format 17 3 5 Command Arguments 17 3 6 System Parameters 18 3 6 1 System Parameter Table 20 3 7 Core Commands 20 3 8 Configuration Commands 21 3 9 Miscellaneous Commands 21 3 10 Command Reference 22 3 10 1 B Command 22 3 1...

Page 5: ...Names Command 38 3 10 33 PSub Command 39 3 10 34 PView Command 39 3 10 35 Reboot Command 40 3 10 36 ReclkDis Command 40 3 10 37 RemoteSync Command 40 3 10 38 S Command 41 3 10 39 SerBaud Command 41 3 10 40 Set Command 42 3 10 41 SetA Command 43 3 10 42 SetS Command 43 3 10 43 SrcNames Command 43 3 10 44 SysName Command 44 3 10 45 SysType Command 44 3 10 46 Vars Command 45 3 10 47 W Command 46 3 10...

Page 6: ... 5 Troubleshooting 53 5 1 Unknown IP address 53 5 2 No Ethernet link when connected to network switch 53 5 3 Unexpected reboots 53 5 4 Glossary 53 6 Matrix Switch Corporation Warranty 55 Page 6 of 55 2013 2018 Matrix Switch Corporation www matrixswitchcorp com ...

Page 7: ...he device is powered it goes through the following startup sequence 5 second startup delay to allow for Power On Software Updates The remote panel will attempt to connect to the IP address assigned to the Remote Router IP Address setting the panel button LEDs will cycle until a connection is established The button control panel is initialized and buttons are illuminated to show the initial routing...

Page 8: ... enter the device s IP address into the Location bar and press ENTER The device web page interface should load If the web page interface fails to load double check the computer s network settings and physical Ethernet connections In the event that the IP address of the device is unknown refer to the Unknown IP Address troubleshooting section 1 4 2 Network Settings Network settings can be changed o...

Page 9: ...s which need to communicate with one another routers remote panels and computers need to be physically connected to the same LAN or allow IP packet routing between networks if on separate LANs SECURITY WARNING Matrix Switch Corporation devices are meant for installation in trusted LAN environments In the event that remote device configuration or control is desired over public networks or the Inter...

Page 10: ...nations sources and or levels Example use scenarios Utilize an 8x1 remote panel to control a single destination of an 8x8 video router Use the local panel of a 16x16 two level Video and Audio router to control Video only and an additional 16x16 remote panel to control Audio independently Use a 4x4 panel to independently control 4 destinations of an 8x8 router and limit selectable sources to 4 sour...

Page 11: ...tlines to aid in further description below The web page interface for other router systems is sized appropriately Remote Panels show only the Config and Command tabs Numbered sections in Figure 1 1 System name can be assigned on the Config tab 2 System firmware series and version 3 Tab navigation 4 Preset load drop down selection 5 Source connect buttons 6 Mute button may not be available on all s...

Page 12: ... system up to 15 characters displayed at the top of the Web Page interface which is helpful when managing multiple systems 2 2 2 Network Settings WARNING DHCP should only be enabled or the IPAddress or Netmask changed if one has an understanding of TCP IP network configuration Once the save button is pressed and the system is rebooted any changes to DHCP enable the IP Address or the Netmask shall ...

Page 13: ...estinations of a 16x4 Router 16 source 4 destination Another usage scenario would be to have 2 separate panels control different levels of a Video Audio Router Remote Router IP The IP address of the remote Router to control Dest Offset This setting determines what destination the button panel starts on Defaults to 0 which means the control panel starts on destination 1 Setting this value to 8 for ...

Page 14: ...d text entry line followed by pressing the Enter key to execute them The results will be displayed in the text area below the command line Clicking the Clear Output button will clear all command output in the lower area See the section Mascot Control Protocol for more information Page 14 of 55 2013 2018 Matrix Switch Corporation www matrixswitchcorp com ...

Page 15: ... Corporation 3 1 Protocol Changes As new commands are added or other changes occur the MASCOT protocol version is incremented The protocol revision can be obtained using the MascotVer command Protocol revision history Mascot version 3 0 Added System Parameter commands Get GetS Set SetA and SetS commands Current system parameters are defined in the System Parameter Table superseding many configurat...

Page 16: ...ommand telnet 192 168 2 60 40 Pressing the ENTER key after successfully connecting should display the command prompt character 3 3 Command Format Commands consist of a command name zero or more arguments separated by commas and a carriage return CR ASCII 13 the Enter key on a keyboard Optionally multiple commands can be combined by separating them with a character and the command chain is terminat...

Page 17: ...it decimal error code Table 4 shows possible error codes which may be returned in response to commands Error Message Description E01 Token too long A command name or string argument was too long E02 Invalid command Invalid command name E03 Invalid argument One or more invalid argument values E04 Invalid destination Invalid matrix destination number E05 Invalid source Invalid matrix source number E...

Page 18: ...argument specified as 4 decimal numbers from 0 to 255 separated by periods Json String JSON formatted string the structure of which depends on the command The JSON string should be quoted in single quote characters when specifying a JSON value in a command Label String A string label argument max of 8 characters Lvl 1 N Level number N Count of system levels Netmask D D D D Network mask string argu...

Page 19: ...a parameter only Table 7 System Parameter Commands Parameter identifiers are represented as one or more alphanumeric words separated by periods representing a tree structure similar to file folders or directories Table 8 below describes the columns in the System Parameter Table Parameter Parameter identifier consisting of one or more words separated by periods Value Value type see the Command Argu...

Page 20: ...S Network gateway address net ip IP RW S Network interface IP address net mac MAC R Network interface MAC address net netmask IP RW S Network interface mask pnl cmdEn Boolean RW AS Panel command macro enable pnl ip IP RW AS Remote IP address for panel interface to control sys arch String R System architecture Pyxis Carina Lynx etc sys firmware String R Firmware series and version Pyxis 1 1 7 for e...

Page 21: ...ouping command NetMask Netmask Network mask PairIO 0 1 I O pairing enable Superseded by the MtxGroup command PanelCmd Button Cmd Panel button GPIO command macros PanelCmdEn 0 1 Enable panel button GPIO command macros PanelCond Button Cond Panel button GPIO status conditions PanelDis 0 1 Internal panel button interface disable PanelExtEn 0 1 External panel interface enable if available PanelOfs Des...

Page 22: ...ates section for details 3 10 2 C Command Routers and MSC GCP2U32 only NOTE Superseded by the MtxCfg Command The C command queries the matrix size The response is in the format Dests Srcs Levels Flags1 Flags2 Where Dests is the count of system destinations Srcs is the count of sources and Levels is the number of system levels The Flags1 and Flags2 fields are currently unused and will be 0 Example ...

Page 23: ...nd Gateway commands A value of 1 enables DHCP and will obtain the values for the IP address Netmask and Gateway from your DHCP server This value is saved and recalled on power up WARNING A DHCP server must be present on your network for this to function properly Using DHCP allows for dynamic IP or fixed IP assignment from a central location the DHCP server Using this option is only recommended if ...

Page 24: ...echo enable E 0 1 Set matrix echo enable 0 to disable 1 to enable Examples to query and then enable matrix echo E 0 E 1 3 10 6 Firmware Command NOTE Superseded by the sys firmware System Parameter Query the system firmware series and version Example Firmware Pyxis 1 1 7 3 10 7 FrameIP Command NOTE Superseded by the pnl ip System Parameter Query or assign the remote router IP address Usually only u...

Page 25: ...meter Table for a list of currently defined parameters This command supersedes many individual configuration commands NOTE This command queries Active values of parameters which may differ from values in Stored memory Values in Stored memory are loaded at system startup and can be queried with the GetS Command See System Parameters for more details Command Description Get Display all system parame...

Page 26: ...arameter identifier separated by an equals character and the value GetS Parameter Display the Stored value of a single parameter or a subset of parameters under a given parameter node 3 10 11 Help Command Display command reference information 3 10 12 IP Command NOTE Superseded by the net ip System Parameter Query or assign the system IP address This setting is saved and recalled on power up WARNIN...

Page 27: ...etection for outputs Format is one decimal number per output 0 Unlocked 1 SD 2 HD Example for a 16x4 system SD HD Unlocked Unlocked LockStatus 1 2 0 0 3 10 14 MAC Command NOTE Superseded by the net mac System Parameter Query system Ethernet MAC address Command Description MAC System Ethernet MAC address in hh hh hh hh hh hh where each hh is a pair of hex digits Example MAC 00 50 C2 8B DF FE 3 10 1...

Page 28: ...ination 2 on the second level The second example queries the mapping for a single destination The third example maps destination 1 to physical destination 5 on all levels The fourth example maps destination 1 to physical destination 6 on the second level only 3 10 16 MapSrc Command Routers only Protocol version 3 0 Query or assign matrix source mappings Source mappings provide a means to remap log...

Page 29: ...over what protocol version is in use The returned value is either an integer such as 2 or major and minor version numbers separated by a period such as 2 3 Example MascotVer 2 3 3 10 18 MtxCfg Command Routers and MSC GCP2U32 only Protocol Version 2 0 Query matrix configuration This command replaces the C command and provides the ability to query the matrix dimensions labels current matrix state an...

Page 30: ... or reclocker disable If an argument is specified 0 7 then a more descriptive JSON structure is returned of the following form newlines and spaces added as a visual aid but are not necessarily part of the response version 1 status STATUS levels name NAME type TYPE destCount DEST_COUNT srcCount SRC_COUNT flags FLAGS destNames NAME NAME srcNames NAME NAME state SRC SRC psetData SRC SRC psetNames NAM...

Page 31: ... to response as a visual aid MtxCfg7 version 1 status OK levels name Level1 type VIDEO destCount 4 srcCount 4 flags mute destNames Dest1 Dest2 Dest3 Dest4 srcNames Src1 Src2 Src3 Src4 state 1 2 3 4 psetData 1 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 psetNames Startup Preset1 Preset2 Preset3 Preset4 Preset5 Preset6 Preset7 Preset8 Preset9 The example output abov...

Page 32: ...assigning I O grouping MtxGroup 1 1 MtxGroup 2 4 MtxGroup 2 4 The first example MtxGroup command shows that I O grouping is disabled on both levels of a 2 level system The second command configures the system for dual I O grouping on level 1 and quad I O grouping on level 2 On an example 16x16 two level router this would result in an 8x8 matrix on level 1 and a 4x4 matrix on level 2 3 10 20 NetMas...

Page 33: ...preset information which is retained and available through system power cycles Command Description PAdd PRESET DEST SRC Add a connection of SRC to DEST on PRESET for all levels PAdd PRESET DEST SRC LEVEL Add a connection of SRC to DEST LEVEL on PRESET Example PAdd 1 2 3 PAdd 1 3 0 2 The first command adds a connection from Source 3 to Destination 2 in Preset 1 The second command Mutes Destination ...

Page 34: ...witch to ground Panel buttons and GPIO pins are specified by numeric ID Panel buttons are numbered beginning with ID number 1 Panel button order depends on the panel but generally has the top left button as button 1 followed by number 2 in the lower left corner number 3 in the top second column continuing to alternate between top and bottom rows till the last button lower right hand corner GPIO au...

Page 35: ...ns 0 disable 1 enable Examples for querying and enabling panel command conditions PanelCmdEn 0 PanelCmdEn 1 3 10 26 PanelCond Command Protocol Version 3 0 Query and assign panel button GPIO status and indicator conditions Panel button GPIO conditions are a counterpart to Panel Commands and provide a means to easily implement custom status to light panel buttons or change logic states on output GPI...

Page 36: ...he first example above queries the currently assigned panel GPIO conditions which shows that button number 1 and 2 have P0 and P1 conditions assigned respectively which lights the button LEDs when the current matrix routing matches preset 0 or preset 1 respectively and GPIO pin 3 GPIO pins start at 65 will output a logic 1 if the matrix matches preset 0 The second command queries the panel conditi...

Page 37: ... setting 0 disabled The second command enables the external panel interface 3 10 29 PanelRate Command Protocol Version 2 1 For changing remote button panel refresh rate When a button panel is configured to control a remote router the current connection status is refreshed at regular intervals This command can be used to increase or decrease the rate which is saved and recalled on system power up T...

Page 38: ...se insensitive value Mascot however additional control protocols may be added in the future Value is stored and recalled on power up Command Description ProtoSer Query the protocol used on the serial port ProtoSer PROTO Assign the protocol used on the serial port the only valid value is currently Mascot Examples ProtoSer Mascot 3 10 32 PsetNames Command Routers and MSC GCP2U32 only Query or assign...

Page 39: ...PRESET DEST Remove any existing connection to DEST in PRESET for any level PSub PRESET DEST LEVEL Remove any existing connection to DEST LEVEL in PRESET Example PSub 1 2 PSub 1 3 2 The first command removes any connection to Destination 2 in Preset 1 The second command removes any connection to Destination 3 Level 2 on Preset 1 3 10 34 PView Command Routers and MSC GCP2U32 only View presets Displa...

Page 40: ...ly Protocol Version 2 1 Command for disabling or enabling SDI reclockers Not all router systems support this option Value is saved and recalled on power up Command Description ReclkDis Query current value of reclocker disable ReclkDis 0 1 Enable or disable reclockers 0 or 1 respectively Examples ReclkDis 0 ReclkDis 1 The first command above queries the current reclocker disable value which returns...

Page 41: ...ery destination are shown This command without an argument is equivalent to the X Command with no arguments If an argument value of 1 is supplied then the matrix state is displayed with labels The state of each destination is displayed one per line in the format DestNLvl1 SrcLvl1 DestNLvl2 SrcLvl2 Example S1 Dest1 Src4 Dest1 Src4 Dest2 Src3 Dest2 Src3 Dest3 Src2 Dest3 Src2 Dest4 Src1 Dest4 Src4 Th...

Page 42: ...on the parameter and is defined in the System Parameter Table Values in Stored memory are loaded at system startup See System Parameters for more details Command Description Set List all parameter identifiers which can be set one per line Set Parameter Value Set a parameter s Active and or Stored value depends on parameter Examples of listing all writable parameters and setting the net ip paramete...

Page 43: ...will not take effect until the system is restarted NOTE Some parameters may not be assignable in Stored memory for example if it does not make sense to recall a value on start up See System Parameters for more details Command Description SetS List all parameter identifiers which can be set in Stored memory one per line SetS Parameter Value Set a parameter s Stored value 3 10 43 SrcNames Command Ro...

Page 44: ...TE Superseded by the sys name System Parameter Query or assign system name The system name is provided for convenience when managing multiple Matrix Switch Corporation systems This value is stored and recalled on power up Command Description SysName Query system name SysName STR Set system name up to 15 characters Example for querying and assigning system name SysName MSC Router SysName MyRouter 3...

Page 45: ...rmware not supporting the SysType command the second example is what might be returned by an MSC GCP2U32 LCD panel 3 10 46 Vars Command Protocol Version 2 3 Display all system configuration variables Useful in serial terminal or telnet sessions to view all configuration values Command Description Vars Display all system configuration parameters Note that variables consisting of JSON data simply sh...

Page 46: ...o PRESET Example to save state to preset 1 W 1 3 10 48 WebPass Command Assign a web password to password protect the web page interface The serial and TCP IP port Mascot protocol control is not protected by this password This value is stored and recalled on power up Command Description WebPass STR Set web page password blank to disable Examples of setting and clearing web page password WebPass SeC...

Page 47: ... a destination if supported for a given level Examples X 1 1 2 2 3 8 0 4 X 3 3 8 X 3 4 X 4 0 2 In the above examples the first command queries the matrix routing state typical of a 16x4 system for example the second command queries destination 3 only the third command connects source 4 to destination 3 on all levels and the fourth command mutes destination 4 level 2 Command stacking Command stacki...

Page 48: ...a fixed update IP address of 192 168 2 59 whereas CSU uses the device s configured IP address POSU should be available even if a device s firmware gets corrupted from a previous update attempt whereas CSU will likely no longer be possible POSU has a shorter TFTP update time window of 5 seconds and the TFTP transfer has to occur within this period after power cycling the device This means the PC ne...

Page 49: ...is an Ethernet switch between the device and update PC Steps for executing a Command Software Update 1 Ensure that the Software Update Requirements are met 2 Configure the PC for a unique IP address on the same IP network as the device if not already Make sure that there are no IP conflicts with the PC or device 3 Prepare the TFTP program to transfer the firmware file to the device but do not init...

Page 50: ...k communication with the device is not working ensure network cabling and interconnect hardware is functioning ensure the proper IP address is being used to connect to the device is unique on the network and that the system being used to connect to the device has a unique IP on the same network subnet Consult the Unknown IP address section for details on recovering from an unknown IP address After...

Page 51: ...y at Users your_user_name 2 Open a terminal Applications Utility Terminal 3 Use cd commands to change to the location of the firmware file for example cd Users your_user_name followed by the ENTER key 4 Execute the tftp command with the IP address of the device make sure to use the device s configured IP if the update method being used utilizes the devices IP address tftp 192 168 2 59 5 Execute th...

Page 52: ... use the device s configured IP if the update method being used utilizes the devices IP address tftp 192 168 2 59 5 Execute the following commands from within the tftp program pressing ENTER after each line except the last one to prepare the TFTP transfer binary put MSC Carina Firmware x x x hex 6 Make sure to replace MSC Carina Firmware x x x hex with the correct version number of the file 7 Pres...

Page 53: ...he cable for a known good cable 2 Ensure proper power supply is being used for the system 5 VDC 2 Amp 3 If the switch is a managed switch try forcing 10 BaseT for the Ethernet port the device is connected to instead of rate auto detection 5 3 Unexpected reboots If the device is rebooting unexpectedly detectable on routers when the routing state gets reset to preset 0 make sure the correct power su...

Page 54: ... Router A Video Audio Routing device routes one or more sources to one or more destinations not to be confused with a Network router which is referred to as a Network Switch in this manual Simple Panel A Matrix Switch Corporation Remote Panel which has buttons only Smart Panel A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen interface Source A Video or Audio source ...

Page 55: ...which shall be placed on the outside of the shipping package 6 This warranty does not apply if the product has been damaged by accident abuse misuse misapplication or modification EXCEPT AS SET FORTH ABOVE NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE MSC EXPRESSLY DISCLAIMS ALL EXPRESS OR IMP...

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