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Damage resulting from an attempted repair done by unauthorized personnel.
This limited warranty does not cover any network service malfunctions, such as
mobile or wifi network outages.
The software of the device is offered as is, with all its possible faults.
We recommend backing up the devices data at least once a month to prevent any
unwanted data loss. The manufacturer is not responsible for data loss because of a
device malfunction, repair or replacement of the device.
Limits of Matapo's liability
The warranty described herein sets out the full extent of Matapo’s responsibilities,
and the exclusive remedy regarding the product. In no event will Matapo be liable
for damages in excess of the purchase price of the product or for, without limitation,
commercial loss of any sort; loss of use, time, data, reputation, opportunity,
goodwill, profits or savings; inconvenience; or incidental, special, consequential or
punitive damages.
Matapo’s authorized distributors bear no responsibility or liability associated with
the use or misuse of the device.
Dispute resolution
This document herein constitute a binding legal agreement ("agreement") between
you (either an individual or entity) and Matapo. Opening the product packaging, use
of the product, or retention of the product constitutes acceptance of this
agreement, regardless of whether you are the original purchaser, user, or other
recipient of the product.
You and Matapo each agree that all disputes with Matapo arising in any way from
this limited warranty or the sale, condition or performance of the products shall be
resolved exclusively through final and binding arbitration, and not by a court or jury.
Any such dispute shall not be combined or consolidated with a dispute involving any
other person’s or entity’s product or claim, and specifically, without limitation of the
foregoing, shall not under any circumstances proceed as part of a class action. The
arbitration shall be conducted before a single arbitrator, whose award may not
exceed, in form or amount, the relief allowed by the applicable law.
The arbitration shall be conducted according to the American Arbitration Association
(AAA) Commercial Arbitration Rules applicable to consumer disputes. The AAA Rules
are available online at adr.org or by calling the AAA at 1-800-778-7879. This
arbitration provision is entered pursuant to the Federal Arbitration Act. The laws of
the State of New York, without reference to its choice of laws principles, shall
govern the interpretation of the Limited Warranty and all disputes that are subject
to this arbitration provision. The arbitrator shall decide all issues of interpretation
and application of this arbitration provision and the Limited Warranty.
For any arbitration in which your total damage claims, exclusive of attorney fees
and expert witness fees, are $5,000.00 or less (“Small Claim”), the arbitrator may, if
you prevail, award your reasonable attorney fees, expert witness fees and costs as
part of any award, but may not grant Matapo its attorney fees, expert witness fees
or costs unless it is determined that the claim was brought in bad faith. In a Small
Claim case, you shall be required to pay no more than half of the total
administrative, facility and arbitrator fees, or $50.00 of such fees, whichever is less,
