Mastervolt Whisper 3.5 User Manual Download Page 23

 
 
 
 
 
 

 

TROUBLE SHOOTING  

 

EN / WHISPER 3,5 / May 2006

  

23

 

PROBLEM CAUSE 

SOLUTION 

 Disturbances on the electrical system/ 

user side. 

Check if electrical load is fluctuating 

Generator voltage fluctuates. 

 Engine runs irregularly. 

When engine runs irregularly refer to section: 
"Engine runs irregularly". 

 

 

 

Generator is not able to start an 
electric motor 

If the generator is unable to supply 
enough power to start an electric 
motor (230V),  this is usually 
because this motor draws too much 
current during starting 

Check the electric motor’s current draw 
required for starting. This should not exceed 
70% of the rated generator output current. This 
could be remedied by providing stronger 
capacitors to the motor or using a "soft-start". 
Inquire at your nearest Mastervolt dealer or 
directly at the manufacturer, Mastervolt in the 
Netherlands. 

 

5.2 ENGINE 

FAULTS 

 

Remove 3 Amp. fuse in the control panel 

while working on the generator to prevent the 

engine from starting.  

 

5.2.1 General 

 

 

Most electrical problems relating to Voltage or Frequency 

are due to wrong engine speed.  

Note that RPM and Hz are basically the same.  

Use the problem solving table to find the cause. When 

there is no obvious cause one can adjust the RPM (refer 

to special procedures). The Digital Diesel Control system 

will help to indicate failures and display causes.  

 

When the engine is not cranking well starting problems 

almost always originate from battery problems or poor 

battery cable connections. When the engine is cranking, 

well starting problems almost always originate from lack of 

fuel or air bubbles in the fuel pipes.  

 

When the engine does not start instantly, prolonged 

cranking can fill up the exhaust system with cooling water 

because of the water injected exhaust. When the water 

enters the cylinder through the valves this will bring severe 

damage to the engine. When the engine does not start 

and repeated cranking is necessary shut off the seawater 

inlet. Open the valve immediately after the engine has 

started.  

A failure code is displayed when a hardware failure at the 

generator is detected.  

 

failure code  

problem 

COMMUNICATION  

Communication error between the 
panel end the generator 

LOW START BAT  

Starter battery voltage too low 

ALTERNATOR  

No output battery charging voltage 

EXHAUST TEMP  

Exhaust temperature is too high 

WATER TEMP  

Coolant temperature is too high 

OIL PRESSURE  

Oil pressure failure  

LOW VOLTAGE  

Generator AC output voltage is too low 

HIGH CURRENT  

generator is in overload 

FREQUENCY 

output frequency of the generator is too 
low 

 

 

5.2.2 

Trouble shooting table 

 

PROBLEM CAUSE 

SOLUTION 

 

 

 

 Almost certainly this is an electrical 

problem or the engine is locked by 
water in the cylinder or there is other 
severe damage. Display will indicate 
low battery voltage. 

Check on water in the cylinder and further 
damage by cranking while lifting the valves 
with the decompression handle. When there is 
water in the cylinder, then deactivate the 
control system, disconnect the battery, remove 
the glow plug. Crank the engine to remove the 
water through the opening of the glow plug. 
Check oil on the presence of water and 
change oil. Find out how the water entered the 
cylinder (check the air vent). Take precautions 
to prevent it from happening again. When 
there is no mechanical malfunction the 
problem must be an electric malfunction. 

Diesel engine fails to crank, the 
starter makes clicking noises, or 
the engine cranks very slowly 

 Starter battery switched "OFF". 

Check position of the battery switch and switch 
"ON". 

Summary of Contents for Whisper 3.5

Page 1: ...3 5 3000 RPM Marine diesel generating set 230V 50Hz Digital Diesel Control MASTERVOLT Snijdersbergweg 93 1105 AN Amsterdam The Netherlands Tel 31 20 3422100 Fax 31 20 6971006 www mastervolt com V5 May...

Page 2: ...explosion 7 2 1 7 Chemicals 7 2 2 TRANSPORT LIFTING AND STORAGE 8 2 3 THE WHISPER 3 5 8 2 3 1 Features 8 2 3 2 Remote control 8 2 3 3 Documentation 8 2 3 4 Accessories included in the standard delive...

Page 3: ...21 4 3 2 Putting out of service 21 5 TROUBLE SHOOTING 22 5 1 Alternator electrical faults 22 5 1 1 General 22 5 1 2 Trouble shooting table 22 5 2 Engine faults 23 5 2 1 General 23 5 2 2 Trouble shooti...

Page 4: ...manual and according to European Community safety regulations During production and prior to delivery all of our generating sets are tested and inspected The functioning of this generating set is subj...

Page 5: ...rantee conditions Should work take place which is not in accordance with the guidelines instructions and specifications contained in this user s manual and the supplementary installation manual then d...

Page 6: ...normal circumstances this generating set fulfils EC safety regulations This generating set could be part of an installation or could be used in a way that additional regulations of the EC or other au...

Page 7: ...ion The Whisper 3 5 generating set does not have any external moving parts like fans and V belts and therefore is very safe Nevertheless take note of the signs on the generating set which show symbols...

Page 8: ...es While the battery is stored it should be recharged every 12 weeks 2 3 THE WHISPER 3 5 2 3 1 Features This generating set includes a diesel engine which is connected by close coupling to an alternat...

Page 9: ...n handle 18 Oil filler cap 19 Solenoid fuel valve 20 Electric fuel lift pump 21 Cooling water pump 22 Oil pressure pump 23 Fuel pressure pump 24 Oil pressure switch 25 Oil sump pump 26 Exhaust connect...

Page 10: ...ine Further technical data on the design of the alternator can be found in drawings and diagrams in this manual 2 5 2 Engine The Whisper 3 5 generating set is based on the Kubota OC60 1 cylinder diese...

Page 11: ...ional longer 8 wire cable can be connected if the standard length does not suit the required distance Numerous remote control units can be put in parallel by using the connectors on the back of the un...

Page 12: ...Ah Fuel consumption 0 7 1 4 litre hour load dependent Control Digital Diesel Control including automatic start stop ELECTRICAL SPECIFICATIONS Output voltage 230V 50 Hz alternating current AC single ph...

Page 13: ...black 1 mm2 DDC oil temperature switch 7 blue 1 mm2 LCP oil temperature switch 7 blue black 1 mm2 DDC exhaust temperature switch 8 blue green 1 mm2 LCP exhaust temperature switch 8 blue rose 1 mm2 DD...

Page 14: ...INFORMATION 14 May 2006 WHISPER 3 5 EN 2 5 14 Lay out control PCB Fig 7 Lay out control PCB...

Page 15: ...INFORMATION EN WHISPER 3 5 May 2006 15 2 5 15 Electrical diagram 230 V AC 50 Hz Fig 8 Electrical diagram 230V EARTH AND NEUTRAL CONNECTED...

Page 16: ...imum load Stopping generator 1 Switch off all electrical devices consumers If the generating set has been running under full load for a longer period do not shut it down abruptly Reduce the electrical...

Page 17: ...ill cause serious damage to the engine For instance a bent piston rod or a cracked cylinder head In fact water in the cylinder is the main cause for engine damage in pleasure craft Checks once the gen...

Page 18: ...topping of the generator abruptly after a long period of operation at high load Doing so you avoid unnecessary thermal load to your generating set Act as follows Prior to switching off the generating...

Page 19: ...r haul In the first 25 hours the engine should receive special attention Long periods of light or no load running in the first 25 hours may lead to cylinder glazing and high oil consumption For the sa...

Page 20: ...and fill up with fresh oil Start the engine again and have it run for 5 minutes Stop the engine again and pause for a few minutes to let the oil gather in the crankcase Check the level again and add o...

Page 21: ...erator set runs less than 100 hours a year the oil should be changed yearly 4 3 1 Maintenance schedule Check oil level daily Check water strainer daily Change oil 150 hours Check air vent 150 hours Ch...

Page 22: ...ual magnetism and flash the alternator refer to special procedures Capacitor loose or broken Check by independent excitation if the problem is in the capacitor or in the windings No output Voltage at...

Page 23: ...ill up the exhaust system with cooling water because of the water injected exhaust When the water enters the cylinder through the valves this will bring severe damage to the engine When the engine doe...

Page 24: ...xhaust system is not properly installed refer to paragraph 5 4 3 Contact Mastervolt service department for advice Wrong valve clearance Adjust valve clearance Starter is turning engine smoothly but en...

Page 25: ...sure and have it repaired by Mastervolt Excessive heat in cooling system thermo switch tripped Lack of cooling water exhaust switch tripped Impeller broken Cooling water blocked Water strainer blocked...

Page 26: ...can disappear after the generating set being out of service for a long period or suffered a short circuit This can be solved by charging the capacitor flashing independently with a small 9 Volt batte...

Page 27: ...eptable Therefore a no load setting should be at 3150 RPM 52 5 Hz Under no circumstances should the RPM be under full load below 2940 RPM 49 Hz When no cause can be found for a wrong speed the setting...

Page 28: ...lifting the set using the lifting eye and removing the capsule downwards 4 The cooler elements are welded to the alternator housing with silver and cannot be disassembled How ever one can take off the...

Page 29: ...50201251 Pump repair kit A consisting of Shaft 13 Bearings 2 pcs 10 O ring 9 Seals 2 pcs 8 Clips 1 set 11 12 50209010 Pump repair kit B same as repair kit A excluding the shaft 50201220 Oil cooler co...

Page 30: ...SPARE PARTS LIST 30 May 2006 WHISPER 3 5 EN Fig 18 Waterpump type K...

Page 31: ...MAINTENANCE LOG EN WHISPER 3 5 May 2006 31 MAINTENANCE LOG first service after 50 hours hour counter remarks next service every 150 hours hour counter...

Page 32: ...Snijdersbergweg 93 1105 AN Amsterdam The Netherlands Tel 31 20 3422100 F ax 31 20 6971006 www mastervolt com info mastervolt com...

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