USA / WHISPER 20 ULTRA / May 2003
5
INTRODUCTION
Mastervolt cannot be held responsible for damage
caused by the unattended running generator.
Warranty means that faulty parts are repaired or replaced free
of charge. If necessary the whole generator unit will be
exchanged. Labour necessary to complete repairs on board a
vessel executed by an authorised service engineer is covered,
but is limited to a reasonable number of hours and reasonable
rates in relation to the actual repair work that has to be done.
Travel expenses and travel hours are not covered. Also
not covered is the labour required to take a generator out
of a boat or for reinstallation. There is no cover for labour
needed to get access to the generator, for example to
remove equipment or bulkheads etc.
Goods to be delivered under warrantee will be invoiced.
Only after the faulty goods are returned will the invoice
be credited. Payment in advance may be required or
guaranteed by credit card. If after the faulty goods are
returned, it is indicated that the failure was not covered
by warranty a credit will not be issued. For example if a
Printed Circuit Board is returned with clear damage
caused by seawater, warranty will be refused.
Freight costs to deliver spares by normal mail or carriers
is covered under warranty. Special services like express
mail, overnight delivery etc. are not covered. Taxes and
duties are not covered. For shipments to remote off
shore areas any additional costs incurred over normal
carriage will be invoiced to the customer.
The cost for returning faulty goods is not covered under
warranty.
If any problem arise which could be subject of guarantee,
procedures should be followed as described in the gua-
rantee certificate, unauthorised repairs could lead to furt-
her damage and violate the guarantee conditions.
Should work take place, which is not in ac-
cordance with the guidelines, instructions
and specifications contained in this user’s
manual and the supplementary installation
manual, then damage may occur and the
generating set may not fulfil its specifica-
tions. In all these cases the guarantee may
become invalid. Use original parts only
1.4 LIABILITY
Mastervolt does not accept responsibility for damage,
injuries or casualties which are the result of operation of
the generating set in specific conditions which brings
dangers which could not be foreseen, or could be avoided
by additional measures. Mastervolt does not accept liabi-
lity for damage due to use of the generator, possible errors
in the manuals and the results thereof.
Automatic start/stop
Mastervolt cannot be held responsible for damage
caused by the unattended running generator using
the auto-start/stop mode or interval mode.
1.5 IDENTIFICATION
1.5.1 general
Before using this generating set it is very important to
identify the set correctly. To communicate for service or
ordering parts it is also essential to correctly identify the
generating set. Also for the daily operation of the genera-
ting set it is necessary that the operator knows the cor-
rect specifications.
1.5.2 Nameplate
All required identification data are on the nameplate.
1
The identity of the generating set is given by the
SERIAL NUMBER.
When this number is available the manufacturer can
trace the specifications of the generating set. On the
nameplate are also some basic features of the set:
45,28"x 26,77"x 29,57"
1150 x 680 x 750 mm
166 A / 88 A
20 KVA cos phi = 1
50908055
Whisper 20 ULTRA
926 lbs 420 kg
120/240 V
60 Hz
DUAL VOLTAGE
PHASE
DIMENSIONS
WxDxH
WEIGHT
ARTICLE NO
MODEL
SERIAL NUMBER
MAX. POWER
VOLTAGE
FREQUENCY
CURRENT
/EPA
Fig. 1: Nameplate.
