
P
PR
RO
OB
BL
LE
EM
M::
Vacuum motor does not run.
POSSIBLE CAUSE:
POSSIBLE SOLUTION:
1. Power cord may not be plugged in.
1. Check to make sure power cord is
plugged into vacuum and outlet.
2. Break in power cord.
2. Repair or replace cord.
3. Thermal overload tripped due to
3. Remove obstruction or change bag.
obstruction or full bag.
4. Main switch failure.
4. Replace switch.
5. Carbon motor brushes worn.
5. Replace brushes.
6. Motor failure.
6. Replace motor.
P
PR
RO
OB
BL
LE
EM
M::
Brush motor does not run.
POSSIBLE CAUSE:
POSSIBLE SOLUTION:
1. Lower cable not plugged into
1. Plug into receptacle.
receptacle in vacuum housing.
2. Handle not in operating position.
2. Lower handle.
3. Wand not seated in holder properly.
3. Snap wand properly into holder.
4. Brush obstructed. (Red Light
ON
)
4. Remove obstruction.
5. Belt broken. (Red & Green Lights
ON
)
5. Replace belt.
6. Carbon motor brushes worn.
6. Replace carbon brushes.
7. Motor failure.
7. Replace motor.
P
PR
RO
OB
BL
LE
EM
M::
Low suction power.
POSSIBLE CAUSE:
POSSIBLE SOLUTION:
1. Filter bag full.
1. Replace filter bag.
2. Vacuum inlet filter plugged.
2. Clean or replace.
3. Hose plugged with debris.
3. Remove debris from hose.
4. Hose/wand not connected properly.
4. Check installation.
P
PR
RO
OB
BL
LE
EM
M::
Poor pickup on carpet.
POSSIBLE CAUSE:
POSSIBLE SOLUTION:
1. Low suction power.
1. Check solutions above.
2. Brush area obstructed.
2. Remove obstruction.
3. Brush strip worn.
3. Replace brush strip.
4. Brush not adjusted properly for
4. Check/change adjustment.
carpet pile height.
T
ROUBLE
S
HOOTING
G
UIDE
P
AGE
8
PN 344761 - Dual Motor Uprights Manual - Printed in USA 03/31/06
®
777 South Street, Newburgh NY 12550-0606
TEL: 800.835.7812
!
845.565.8850
FAX
:
800.752.6883
!
845.565.9392
www.mastercraftusa.com
!
Disconnect power cord from outlet before servicing this vacuum.
C
AUTION
: