15
TROUBLESHOOTING
WARRANTY
WARRANTY
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE PUMP YOURSELF. DOING SO COULD
VOID THE WARRANTY AND CAUSE DAMAGE OR PERSONAL INJURY.
This Mastercraft product carries a three (3) year LIMITED warranty against defects in
workmanship and materials. This product is not guaranteed against wear or breakage
due to misuse and/or abuse.
Made in China
Imported by
Mastercraft Canada Toronto, Canada M4S 2B8
Pump does
not shut-off.
1. Improper priming.
2. Air leakage.
3. Vertical lift too high.
4. Water level below suction
inlet of foot valve.
5. Frozen pipes.
6. Foot valve in dirt or sand.
7. Foot/check valve clogged.
8. Pressure switch is set too
low.
Motor runs,
but water is
not pumping.
1. Prime the pump by pouring clean water into the
priming inlet.
2. Check all pipes and joints in the suction line for
air leakage using soapy water.
3. Reduce vertical lift to within specifications. See
specifications on page 4.
4. Lower suction line into water and re-prime. If
water is deeper than the maximum suction lift
height, a deep well pump may be needed.
5. Thaw the pipes. Bury pipes below freeze line
and/or insulate pipes.
6. Raise foot valve to clean water level.
7. Clean or replace foot/check valve.
8. Have the pressure switch adjusted by qualified
technician (20 PSI start; 35 PSI stop).
Problem
Possible Cause
Corrective Action
1. Pressure switch contacts
welded together.
2. Fixture (toilet, faucet, etc.)
open or leaking.
3. Impeller is clogged.
4. Tank bladder pressure is
too low.
5. Pipeline leakage.
6. Foot/check valve leaks
water back to well.
1. Have the pressure switch replaced by a
qualified technician.
2. Close or repair fixture.
3. Clean impeller.
4. Inflate to 23 PSI.
5. Replace piping.
6. Replace foot/check valve.